GGA Solutions Culture | Comparably
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GGA Solutions Claimed Company
A #PeopleFirst company helping build awesome customer experiences where #CustomerIsFirst read more
EMPLOYEE
PARTICIPANTS
237
TOTAL
RATINGS
3901
Updated on: April 11, 2025

GGA Solutions Company Culture

GGA Solutions Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.6/5

Top Rated Culture Dimensions

CEO Rating
A+
Diversity
A+
Executive Team
A+
Leadership
A+
Manager
A+

GGA Solutions CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Daniel Rangel GGA Solutions' CEO
Daniel Rangel
89 /100
See More

Diversity at GGA Solutions

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at GGA Solutions have rated Executive Team, CEO Rating, and Manager as the highest categories they have scored

Women at GGA Solutions

Top 10%Top 10% of Similar Size Companies on Comparably
A

Women at GGA Solutions have rated Executive Team, Team, and CEO Rating as the highest categories they have scored

GGA Solutions eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

71

GGA Solutions employees are 71% more likely to recommend GGA Solutions as a great place to work

80%Promoters
11%Passives
9%Detractors

Working at GGA Solutions

Working at GGA Solutions is rated highly by 237 employees, across various culture dimensions. GGA Solutions employees are most satisfied about CEO Rating, Executive Team, and Leadership categories, putting GGA Solutions’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Los Angeles. See below in detail how working at GGA Solutions was rated by employees.

Overall Company Culture at GGA Solutions

A+

Overall Company Culture at GGA Solutions is rated A+

Last updated months ago

Top
5%

GGA Solutions ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 237 Employees

View Results
0
20
40
60
80
100
HR
90
HR90
IT
90
IT90
Customer Success
89
Customer Success89
Sales
87
Sales87
Admin
85
Admin85
Engineering
85
Engineering85
Operations
85
Operations85
Customer Support
84
Customer Support84

GGA Solutions Employee Reviews

Out of 914 GGA Solutions employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping GGA Solutions improve their work culture.

93%
7%
Positive Reviews93%
Constructive Feedback7%

Positive Reviews From GGA Solutions Employees

  • What is most positive about the culture and environment at your company?
    My coworkers make my day a bit better
  • What did you like most about the interview process?
    That the interviewer asked me about the responsibilities of my personal life in order to match them with the ones of the job.
  • What do you like best about the leadership team?
    The trust in you and don't harass you in the home office.
Read More Positive Reviews

Constructive Feedback From GGA Solutions Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    WORKING 45 hours a week for 3100 pesos (if you take all of your bonus) is not really worth it
  • Why do you feel undervalued and what would make you feel better about your compensation?
    the base salary is quite low, so your paycheck is good as long as you get the your metrics however there's no much assitance on your team leads so achive that goal
  • What does the leadership team need to get better at?
    they need to have more interactions and coachings with the agents
Read More Constructive Reviews

GGA Solutions Company Information

GGA Solutions Company Overview

A #PeopleFirst company helping build awesome customer experiences where #CustomerIsFirst

GGA Solutions was founded in 2017 and its current CEO is Daniel Rangel. Since its inception 9 years ago, GGA Solutions has grown to 1600 employees.

GGA Solutions Mission, Vision & Values

GGA Solutions Mission Statement

To serve as a premier customer experience platform and builder for everyone. People First teammates provide best-in-class customer experiences resulting in highly satisfied clients.

GGA Solutions Values

  • Ownership: Responsibility at every level of the organization.
  • Forward Thinking: Plan for tomorrow - Execute Today - Assess - Repeat.
  • People First: The Power of One.
  • Metric-based: Operations and decisions driven by fast, accurate information.
  • Fast Innovation: Improve and learn every day.
  • Spirit of Service: Clients and customers drive our business. Our good care of them drives our success.
GGA Solutions Mission, Vision & Values

Sustainability and Corporate Social Responsibility at GGA Solutions

GGA Solutions supports various causes as each employee donate a portion of their salary every paycheck and the company matches the amount raised to be used to give back to our community. Our initiatives have helped our elder and senior community, dog and cat shelters, donations to orphanages and covid-19 causes such as donating equipment to public hospitals.

Sustainability at GGA Solutions
Websiteggasolutions.com/
Founding Date2017
Tel3105987391
Company StatusPrivate
Jobsggasolutions.teamtailor.com/
Social Sites
Headquarters
Los Angeles HQ3360 Clerendon Road
Los Angeles, CA 90210
United States of America
Beverly Hills HQBeverly Hills, CA
United States of America

GGA Solutions Competitors

GGA Solutions competitors include TP, TaskUs, Concentrix, and Alorica. GGA Solutions ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how GGA Solutions compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    TP's Logo
    TP
    4.9/5
  2. #2
    TaskUs' Logo
    TaskUs
    4.9/5
  3. #3
    Concentrix's Logo
    Concentrix
    4.9/5
  4. #4
    GGA Solutions' Logo
    GGA Solutions
    4.6/5
  5. #5
    Alorica's Logo
    Alorica
    4.6/5
Learn More About GGA Solutions Competitors
  • We have found each other!
  • Main Site - Day View
  • Main Site - Sunset view

GGA Solutions Employees

GGA Solutions has 1600 employees in 2 locations. 237 employees at GGA Solutions have reviewed GGA Solutions across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 237 GGA Solutions employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at GGA Solutions are pleased with their total compensation at GGA Solutions, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at GGA Solutions are extremely happy with their team. 237 Participants grade the quality of their coworkers an A+. The majority believe the meetings at GGA Solutions are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at GGA Solutions believe the environment at GGA Solutions is positive. Most Participants believe the pace of work at GGA Solutions is comfortably fast. About 20% of the employees at GGA Solutions work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.

Overall, the employees at GGA Solutions are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
GGA Solutions employees generally work 9.7 hrs a day
Work Hours
A Day in the Life
Employees at GGA Solutions report the work pace is comfortably fast
Work Pace
A Day in the Life
91% of GGA Solutions employees look forward to interacting with their team every day
Coworkers
A Day in the Life
80% of GGA Solutions employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
GGA Solutions employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
93% of GGA Solutions employees call their work environment positive
Environment

Joining GGA Solutions - Employee Onboarding

The prevailing opinion from employees about joining GGA Solutions is that the company was prepared on their first day. GGA Solutions employees concluded that their overall onboarding experience was positive. 91% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

GGA Solutions Employee Onboarding

GGA Solutions KPIs and OKRs

At GGA Solutions 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of GGA Solutions' KPIs and OKRs is essential for its success. Out of 5 GGA Solutions employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes80%
No20%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes67%
No33%
Are the KPIs/OKRs for your department clear?
GGA Solutions KPIs & OKRs

GGA Solutions CEO & Leadership

GGA Solutions CEO - Daniel Rangel

Daniel Rangel GGA Solutions' CEO
89 /100

GGA Solutions’s CEO Daniel Rangel started in this role in 2025. Daniel’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Los Angeles. GGA Solutions’s CEO is highly regarded especially by employees in the HR department, employees in the Admin department, and employees in the IT department. However, Non-Binary employees, employees with 3 to 6 Years experience, and employees in the Engineering department have a less favorable view of the CEO and believe there is room for improvement. Compared to GGA Solutions’s competitors, Daniel Rangel ranks right above Alorica CEO Mike Clifton and Max Schwendner. Under Rangel’s leadership, GGA Solutions employee respondents are most happy about their Executive Team and the company’s Leadership. Environment and Compensation are two areas, according to respondents, where GGA Solutions could stand to see real improvement.

GGA Solutions Leadership

The GGA Solutions Executive Team is rated an “A+” and led by CEO Daniel Rangel, COO Daniel Rangel, and SVP, Operations and Business Intelligence Berenice Uribe

  • Daniel Rangel CEO / President

    Daniel Rangel CEO / President

    Daniel Rangel serves as the CEO / President of GGA Solutions.

  • Daniel Rangel COO

    BPO Executive with 16 years of contact center, insurance and operational experience, serving U.S. disruptive companies... read more

  • Berenice Uribe SVP, Operations and Business Intelligence

    Operations executive with proven experience building fast-paced customer experience teams dedicated to provide... read more

  • Milton Valenzuela EVP, Growth Management

    Milton is a BPO executive with more than 18 years of experience in multiple industries, including auto, home and health... read more

  • Carlos Coronel CFO

    Accounting and Finance experienced executive, helping both, public and private companies achieve their P&L objectives... read more

  • Juan Fernandez Director, Technology and Infosec

    Technology tenured individual with +25 years of experience in software development, IT security, networks and... read more

See More Executives

Explore GGA Solutions Leadership Team

GGA Solutions Salaries

How much does GGA Solutions pay?

How much do people at GGA Solutions get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at GGA Solutions is $101,543, or $48 per hour, while the estimated median salary is $109,079, or $52 per hour.

At GGA Solutions, the highest paid job is a Group Product Manager at $179,748 annually and the lowest is a CS Rep at $47,889 annually. Average GGA Solutions salaries by department include: Business Development at $94,108, Sales at $83,687, Product at $150,121, and Finance at $86,083. Half of GGA Solutions salaries are above $109,079.

208 employees at GGA Solutions rank their Compensation in the Top 15% of similar sized companies in the US (based on 633 ratings) while 206 employees at GGA Solutions rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 211 ratings).

Last updated months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$87k
$87k17th Percentile
33rd Percentile
$108k
$108k33rd Percentile
50th Percentile
$167k
$167k50th Percentile
67th Percentile
$228k
$228k67th Percentile
83rd Percentile
$239k
$239k83rd Percentile
100th Percentile
$289k
$289k100th Percentile
$101,543*
Average Compensation
$109,079*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

GGA Solutions Salaries by Department

Explore GGA Solutions Salaries

Diversity & Inclusion at GGA Solutions

Diverse employees at GGA Solutions score the company 85/100 across various culture categories, placing GGA Solutions in the Top 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at GGA Solutions across various culture dimensions.

GGA Solutions is truly diverse and we are not the ones saying it. Our teammates come from all backgrounds, stories, countries, and experiences. It doesn't matter where you come from. It only matters where you are going.

Ranked Culture the Highest

Women 91/100
Department - Customer Success
Men 90/100
Department - IT
Diverse Employees 90/100
Department - IT

Ranked Culture the Lowest

Women 81/100
Department - Operations
Men 85/100
Department - Engineering
Diverse Employees 84/100
Department - Customer Support
Explore GGA Solutions Diversity & Inclusion

GGA Solutions Perks & Benefits

Employee Saving Fund; Company Matched Saving Fund; Burial Expenses Policy for direct relatives; Guaranteed Annual Profit Sharing; Psychological support at no cost. Food Vouchers 200% End of Year Bonus

Health & Wellness

  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space
Explore GGA Solutions Perks and Benefits

GGA Solutions PTO

GGA Solutions' PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is GGA Solutions' most important benefit besides Healthcare when ranked by employees, with 34% of employees saying it is the most important benefit. GGA Solutions' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy34%
Office Meals0%
401k Contribution33%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo25%
$500 -$1000/mo50%
Less than $500/mo25%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
GGA Solutions PTO Policy

GGA Solutions Careers

GGA Solutions Jobs

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GGA Solutions Internship Program

Acquiring a position in GGA Solutions' Internship Program is generally not difficult. Why intern at GGA Solutions? Employees are extremely happy at GGA Solutions and rate their office perks as good. It’s summer, interning should not be only a learning experience, but also an enjoyable one. GGA Solutions employees say they’re never bored at work. Additionally, 60% have developed close friendships with their co-workers.

How difficult is it to get an internship at GGA Solutions?

Operations
Very Difficult0%
Somewhat Difficult0%
Not Difficult33%
Difficult0%
Does Not Offer Internships67%
Answered by 3 Operations Interns
Explore GGA Solutions Internship Program

Frequently Asked Questions regarding GGA Solutions

What is GGA Solutions address?

GGA Solutions location is at 3360 Clerendon Road

Who is the CEO of GGA Solutions?

GGA Solutions CEO is Daniel Rangel, their score by employees is 89

What is GGA Solutions eNPS?

The eNPS for GGA Solutions is 71

What is the salary for Engineering Manager in GGA Solutions?

Engineering Manager average salary in the US is 167k

What are the salaries in the Design in GGA Solutions?

The average salaries for Design in GGA Solutions is 77k

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