Golden Entertainment Employee Reviews
Out of 89 Golden Entertainment employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Golden Entertainment improve their work culture. The Operations team, with 50% positive reviews, reports the best experience at Golden Entertainment compared to all other departments at the company.
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
Right people for the right job
Not on same page as one another
Review from Operations Dept
Motivation and ability to be flexible.
They are understanding of personal time and make sure you feel like part of the team.
Human Resources Golden Entertainment department
What does the leadership team need to get better at?
They are not a help oriented staff unrealistically critical
Becoming more personal with your employees, the leadership needs to be on time if they have to do a shift and talk to the employees have meetings
Everything. They are stuck in the past. They don't follow state and federal regulations. They discriminate. Titles are inflated.
Review from Operations Dept
Communication and talkinh to employees when theres changes
They to work and not rely on their subordinates
What is the best part about your compensation package?
Life insurance and Disability insurance
Tips from the customer when winning
Pay and benefits were fine, it was actually having to work in this environment that was awful.
Im on call so i dont really have packages
Why do you feel undervalued and what would make you feel better about your compensation?
More communication between staff and employees
They only give raises when they have to. There is no clear chain of command. The HR generalist is allowed to bully team members and over ride the GM. Men are favored.
Review from Operations Dept
They do not pay enough to live on in Pahrump. They act like they are doing you a favor to give you a job. Employees are allowed to override management.
I feel undervalued because I do alot of work for little pay and no benefits.
Review from Operations Dept
living wage & no manipulation of the games cost & living open dead games which impact dealer income
What are some of the best things about your team?
Scheduling us ahead of time
Review from Operations Dept
They care about the guests
The team is the definition of teamwork!
The employees are very helpful when you need them
Review from Operations Dept
Always pleasant and give constructive critism
What do your coworkers need to improve and how could you work together better?
More communications between coworks and upper management
They are petty. They lie.They are unqualified for their jobs.
Review from Operations Dept
Act professionally. Be qualified for their jobs. Respect management. Not be snowflakes.
Stop acting like everything is someone else's fault and take responsibility
What is most positive about the culture and environment at your company?
I give great customer service
Review from Operations Dept
Guest service to insure that patrons return
Everyone take the time to greet you everyday.
The people and team members
Review from Operations Dept
The teamwork and customers but sometimes isnt as positive
What needs to change to make the company culture better?
The atmosphere needs to be better by having more coworker upper management talks things that we can do as a company together and also between employees they need to get to know one another before making decisions upon them
Clean house and hire qualified people.
Review from Operations Dept
Let managers manage. Pay better. Put line level employees in their place.
What did you like most about the interview process?
It depends on who is interviewing. In Casino industry it’s always … not employees frien
I really don't like anything about the interview process you get there they tell you that you have an interview you do it and then they go into a room with the HR Director to make a decision to hire you but I don't even talk to you about it
Nothing at all. I was lied to about what the job was.
Review from Operations Dept
No substantive questions, mostly fluff. They don't ask about qualifications or experience.
The level of comfort that was portrayed during my interview was maintained into my employment.
What would you improve about your company's interview process?
Stop interviewing if you already know who's going to get the position. Make it the experience authentic
they would have to change their entire management style from aggressive & to co-working environment.
What makes you most happy at work?
seeing the guest smile & converse.
Being included as part of the bigger picture.
When I have a big winner
The actual work and interacting with peers.
mostly the money even though its not the best, could use more hours
What's going wrong and how can it be improved?
Too much to list and they don't care.
Review from Operations Dept
Managers need to work and promotion from within departments
The management need to listen to there employees more
Review from Operations Dept
ancient management style it’s not on par with the days corporate structure of companies or corporations with similar incomes Employees
What do you like best about your company?
Not a thing. This is a toxic company.
Review from Operations Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Golden Entertainment yet.
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