Golden Living Employee Reviews
Out of 41 Golden Living employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping Golden Living improve their work culture. The Operations team, with 43% positive reviews, reports the best experience at Golden Living compared to all other departments at the company.
What does the leadership team need to get better at?
Listening and addressing staff concerns. If they would just treat their staff with respect, the "fix" for their facilities could be easy. They waste too many resources trying to figure out how to bring new staff in, when they should be retaining the good staff they already have.
Review from Operations Dept
Providing proper staffing ratios per residents in building. Offer help when needed or simply more staff. Stop making false promises and advertisements! The high pay is where they get you but you will see very quickly why they pay higher than average.
Review from Customer Support Dept
The leadership in the Brentwood building is very poor and inexperienced. Corperate training has been either non existent or ineffective.
Review from Customer Support Dept
Leading not just pushing paperwork
Review from Operations Dept
Management is forced to work with what they have so I don't blame them
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The Aides are worked to death and do not get any help or appreciation. We are just more bodies to create a skeleton team.
Review from Customer Support Dept
I had not received a raise in over 8 years there. When I finally did they had to raise my pay by 12 dollars because my wages were so far off.
Corperate management has allowed Brentwood to work understaffed for way to many months. Staffing agencies should have been brought in . Work moral and resident care has been affected tremendously.
Review from Customer Support Dept
Over worked and under paid. This company runs their facilities short staffed
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Brentwood only has a few good employees most are very lazy . Most all rhe good employees have transferred out or changed jobs .
Review from Customer Support Dept
Better employee retention ideas are needed ... and more teamwork would be better. That teamwork needs to start at the top.
Review from Operations Dept
What needs to change to make the company culture better?
Corperate first needs to listen to the employees who actually do the hands on care. They need to do some major in house management changes.
Review from Customer Support Dept
This company needs to better appreciate their employees
Review from Operations Dept
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
Staff morale is the worst I've seen in 15 years. If the company would focus more on maintaining staff that has shown loyalty and dependability, that would give an incentive for staff to provide better care to the residents.
Review from Operations Dept
Micromanaging is a huge problem here. You will not have proper staff numbers because managements lack of care runs new hires off.
Review from Customer Support Dept
Understaffed. We rarely have the supplies or staff we need
Review from Operations Dept
What would you most like to see improved at your company?
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