
Out of 41 Golden Living employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping Golden Living improve their work culture. The Customer Support team, with 53% positive reviews, reports the best experience at Golden Living compared to all other departments at the company. The Operations team offered the most constructive feedback, with 57% of that department's reviews constructive in nature.
Review from Customer Support Dept
Nine years of service (in 2 different states) has been consistent and rewarding.
Review from Operations Dept
Review from Operations Dept
Their willingness to put the needs of the client (and their families) girst, as well as their support of the needs of team members.
Review from Operations Dept
everyone is very supportive and very friendly
Managers are very transparent and communicates well to the rest of the team.
Review from Customer Support Dept
Listening and addressing staff concerns. If they would just treat their staff with respect, the "fix" for their facilities could be easy. They waste too many resources trying to figure out how to bring new staff in, when they should be retaining the good staff they already have.
Review from Operations Dept
Providing proper staffing ratios per residents in building. Offer help when needed or simply more staff. Stop making false promises and advertisements! The high pay is where they get you but you will see very quickly why they pay higher than average.
Review from Customer Support Dept
The leadership in the Brentwood building is very poor and inexperienced. Corperate training has been either non existent or ineffective.
Review from Customer Support Dept
Leading not just pushing paperwork
Review from Operations Dept
Management is forced to work with what they have so I don't blame them
Review from Operations Dept
Available time off and decent medical benefits.
Review from Operations Dept
medical benefits and paid vavcation
Percent of PTO hours equivalent per paycheck.
Review from Customer Support Dept
The Aides are worked to death and do not get any help or appreciation. We are just more bodies to create a skeleton team.
Review from Customer Support Dept
I had not received a raise in over 8 years there. When I finally did they had to raise my pay by 12 dollars because my wages were so far off.
Corperate management has allowed Brentwood to work understaffed for way to many months. Staffing agencies should have been brought in . Work moral and resident care has been affected tremendously.
Review from Customer Support Dept
Over worked and under paid. This company runs their facilities short staffed
Review from Operations Dept
We have some good aides to work with and pleasant residents
Review from Customer Support Dept
Very compassionate and hard working.
Great workers. Sadly many are leaving
Review from Operations Dept
There is coherence and team work which makes the workplace fun to thrive in.
Review from Customer Support Dept
Brentwood only has a few good employees most are very lazy . Most all rhe good employees have transferred out or changed jobs .
Review from Customer Support Dept
Better employee retention ideas are needed ... and more teamwork would be better. That teamwork needs to start at the top.
Review from Operations Dept
The only positive part of this facility is the residents.
Review from Customer Support Dept
The agency staff is very friendly.
It's helpful that many of the employees reflect a positive demeanor.
Review from Operations Dept
Is fun, there's transparency and everybody helps each other out.
Review from Customer Support Dept
Corperate first needs to listen to the employees who actually do the hands on care. They need to do some major in house management changes.
Review from Customer Support Dept
This company needs to better appreciate their employees
Review from Operations Dept
The benefits such as health insurance
Review from Customer Support Dept
The executive director showed a willingness to pitch in and perform a task usually assigned to front line team members.
Review from Operations Dept
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Spending time with residents and getting to know them.
It's best when the workload isn't overwhelming and both staffing and supplies are adequate.
Review from Operations Dept
seeing the residents and coworkers
Coming to work knowing that you'll change somebody elses life.
Review from Customer Support Dept
Staff morale is the worst I've seen in 15 years. If the company would focus more on maintaining staff that has shown loyalty and dependability, that would give an incentive for staff to provide better care to the residents.
Review from Operations Dept
Micromanaging is a huge problem here. You will not have proper staff numbers because managements lack of care runs new hires off.
Review from Customer Support Dept
Understaffed. We rarely have the supplies or staff we need
Review from Operations Dept
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