100
NPS
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Brand Page
Goods for good
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About Goods for good's Brand
Goods for good build the financial capacity of communities in Africa so they can provide orphan care.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Goods for good NPS
Goods for good's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Goods for good's customers would recommend using the product based on a scale of -100 to 100.
Goods for good Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Goods for good NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2021 100 | Apr 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Goods for good Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Goods for good users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Goods for good Product Quality
5/5
Goods for good has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Goods for good's overall Product Quality score rated by its users and customers.
Goods for good Product Information
Goods for good’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://goodsforgood.org/
- Company Size
- 11-50 Employees
Industry
Tech
Social
Goods for good Pricing
Goods for good ROI & Value For Money
5/5
Goods for good has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Goods for good's overall ROI score rated by its users and customers.
Goods for good Customer Service
5/5
Goods for good has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Goods for good's overall Customer Service score rated by its users and customers.
About Goods for good's Customer Service
Address
180 Varick Street Suite 1207, New York City, NY
Website
http://goodsforgood.org/
Phone Number
(646)963-6076
Consumer vs. Employees
Goods for good scored a 100 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of Goods for good would recommend the brand to a friend. ENPS measures how likely Goods for good employees would recommend working at Goods for good to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
