Goodwill Central Texas Employee Reviews | Comparably
Goodwill Central Texas Claimed Company
For six decades, Goodwill Central Texas has relentlessly focused on a single goal: Transforming generations by empowering people through education, career training, and work. We believe that education and work are the only true pathways out of poverty, and strive to provide opportunities for people in our community who face obstacles to sustainable employment: people who have disabilities, people lacking education, people with criminal backgrounds, people facing homelessness and youth lacking opportunity. read more
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EMPLOYEE
PARTICIPANTS
75
TOTAL
RATINGS
2142

Goodwill Central Texas Employee Reviews

Out of 400 Goodwill Central Texas employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping Goodwill Central Texas improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

They believe in the mission.

They are accessible and responsive to my requests for time and information.

very welcoming and we have a clear communication about the company's goal and initiatives

I enjoy the free gifts and parties, donuts, tacos.

celebrate employee's on special days

What does the leadership team need to get better at?

Leadership Reviews

They all need to get to know there employees. They need to be open to new and different ideas. They need to not make promises to customers without speaking to the people who will be carrying the promise out, to ensure what is being promised can be done.

Training would be a wonderful starter.

Improving interdepartmental communications -making sure processes and goals are communicated clearly and consistently across the board-

Communication is a probblem thoughout our company. Getting input from the middle management and staffers could help whem big projects are coming down the pike to have smoother trandotions

Review from Sales Dept

Creating and establishing a culture for the company, supporting every other department that is not named retail. investing in new tools equipment and training for our department and every other department not named retail. put good support departments in place to support every department.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Able to see any medical provider in and out of network with no additional cost.

the adjustment and new holidays are nice

the debit card to help with medical expenses

Free Mental Health Counseling for everyone.

We have increased our paid time off. It's great that the company focuses on wellness and mental health, providing us with free mental health services.

Review from Admin Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I don't believe leadership believes in different working styles even if they say they do.

If we received quarterly reviews and raises based on performance

The positives are never acknowledged only the negative. When you are promoted or move to a new position there is never any kind of training. If you are salary you are expected to work 50 & 60 hours a week with no compensation.

the compensation dose not align with the amount of hours that the job requires.

As Funmi said before his move, our goal is to be "People First, Customer First." What happened? Broken promises. Upper management too. Policies outdated. Totalitarian. It's my way or the highway. What happened to emotional intelligence? I am doing the work for 2 people, and at home.

What are some of the best things about your team?

Team Reviews

Team work; friendliness, commitment, love their job

They care about me as a person. Are always willing to chip in and help.

the fun that we share together

They all seem to be hardworking and dedicated to the mission.

Friendly, easy to work with

What do your coworkers need to improve and how could you work together better?

Team Reviews

Stop talking about each other. We all should have the same goal and should work together to achieve that goal.

What is most positive about the culture and environment at your company?

Environment Reviews

Coworkers are committed to the mission.

Everyone is committed to creating a diverse and inclusive environment.

helping the community and understanding our mission

I do get the feeling that the executive is striving to improve employee's overall morale and I really appreciate that.

free food and awards recognition

What needs to change to make the company culture better?

Environment Reviews

One major thing that could help would be if the executives even acknowledged that all department exist. Most of the programs that Goodwill has to help employees our department is not even eligible for.

What did you like most about the interview process?

Interviews Reviews

I like that I got to meet the team that I would be working with and that they gave me a good idea and explanation about what my work would be like.

Review from Admin Dept

The hiring team made sure to leave room in the interview for questions. I asked questions about personal expectations and that helped me to understand what the expectations would be while I trained.

Review from Admin Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Goodwill Central Texas yet.
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What makes you most happy at work?

Outlook Reviews

A committed DEI Council. I love working with them.

Working on new projects. Interacting with co-workers.

achieving our goals together as a team

The soda machine always stoked with my favorite drink.

Gratitude that I have a job

What's going wrong and how can it be improved?

Outlook Reviews

do not feel valued at all

lack of culture, lack of leadership. lack of support, turnover at key positions is extremely high (payroll, training, IT, recruiting, HR) no communication as to new announcments or systems being brought online.

Review from Operations Dept

change management is important but seems to be lacking from high level leadership which impacts frontline work

Review from Admin Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Goodwill Central Texas yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Goodwill Central Texas yet.
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Review Sentiment at Goodwill Central Texas

88
88%
12
12%
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