Goodwill Central Texas Employee Reviews
Out of 400 Goodwill Central Texas employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping Goodwill Central Texas improve their work culture.
What does the leadership team need to get better at?
They all need to get to know there employees. They need to be open to new and different ideas. They need to not make promises to customers without speaking to the people who will be carrying the promise out, to ensure what is being promised can be done.
Training would be a wonderful starter.
Improving interdepartmental communications -making sure processes and goals are communicated clearly and consistently across the board-
Creating and establishing a culture for the company, supporting every other department that is not named retail. investing in new tools equipment and training for our department and every other department not named retail. put good support departments in place to support every department.
Review from Operations Dept
Communication is a probblem thoughout our company. Getting input from the middle management and staffers could help whem big projects are coming down the pike to have smoother trandotions
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I don't believe leadership believes in different working styles even if they say they do.
If we received quarterly reviews and raises based on performance
As Funmi said before his move, our goal is to be "People First, Customer First." What happened? Broken promises. Upper management too. Policies outdated. Totalitarian. It's my way or the highway. What happened to emotional intelligence? I am doing the work for 2 people, and at home.
the compensation dose not align with the amount of hours that the job requires.
The positives are never acknowledged only the negative. When you are promoted or move to a new position there is never any kind of training. If you are salary you are expected to work 50 & 60 hours a week with no compensation.
What do your coworkers need to improve and how could you work together better?
Stop talking about each other. We all should have the same goal and should work together to achieve that goal.
What needs to change to make the company culture better?
One major thing that could help would be if the executives even acknowledged that all department exist. Most of the programs that Goodwill has to help employees our department is not even eligible for.
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
do not feel valued at all
lack of culture, lack of leadership. lack of support, turnover at key positions is extremely high (payroll, training, IT, recruiting, HR) no communication as to new announcments or systems being brought online.
Review from Operations Dept
change management is important but seems to be lacking from high level leadership which impacts frontline work
Review from Admin Dept
What would you most like to see improved at your company?
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