GSP Employee Reviews
Out of 253 GSP employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping GSP improve their work culture. The Customer Support team, with 93% positive reviews, reports the best experience at GSP compared to all other departments at the company. The Design team offered the most constructive feedback, with 27% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
I like that my direct manager, is caring, and flexible.
Review from Design Dept
Always there to lend a hand. Recognition when others overlook them.
Review from Marketing Dept
Their commitment and ability to set goals to enhance the growth of the company.
Review from Customer Support Dept
I haven't been with the organization very long so I do not know the higher ups that well. As for my immediate supervisor, she is a great trainer, explains things very well and in a way so that you understand the process and why you are doing what you are doing.
They are passionate about what we do.
Review from Customer Support Dept
What does the leadership team need to get better at?
Leading and managing workflow. Take initiative to develop actionable steps instead of leaving client meetings with vague direction.
Review from Marketing Dept
Being familiar with their employees
Review from Design Dept
Improve overall communication and organization. There is a lack of leadership and direction
Review from Design Dept
communication with employees to see vision
Review from Marketing Dept
Setting clear long term goals, sticking to them, and empowering employees to succeed.
Review from Marketing Dept
What is the best part about your compensation package?
It would be the bonuses.
Review from Marketing Dept
The ability to travel on occasions.
Review from Customer Support Dept
The ability to make additional compensation through the bonus structure.
Review from Customer Support Dept
I just received my insurance information in February and have only used the vision plan so far. I was happy with the service provider in-network that I chose and the overall experience with them was great. Next up will be Medical for my yearly physicals and Dental to address some issues there.
The bonus structure which allows for additional income opportunity based on profitability.
Why do you feel undervalued and what would make you feel better about your compensation?
Pay does not meet the current rate of inflation. They said there would be a 401k contribution of 50% and that has yet to be seen. Health Benefits are very expensive, company should cover more of the cost.
Review from Design Dept
lots of overtime and high stress work
I do not feel I am in the right role. I have a lot to offer and would like to be able to use my skills to further GSP's growth. Being in this role would eliminate the compensation issue.
Review from Customer Support Dept
I was led to believe I would not take a pay cut. The health insurance is almost twice as much as at my last job resulting in a 15k shortfall. I think that the bonus structure should be revised. I have worked incredibly hard to secure VM/RE projects so I don't think it is fair it isn't weighted like
Review from Customer Support Dept
The cost of living and housing has gone up, in some places significantly, and wages are not reassessed. Raises are only effective if employees are already receiving a living wage.
Review from Customer Support Dept
What are some of the best things about your team?
Low drama work place. Everyone gets along for the most part. I consider them family.
Review from Design Dept
My current team is always lending help when it's needed the most and they are always checking in to make sure I myself is doing ok.
Review from Marketing Dept
We all work very well together as a team and everyone gets along. Everyone is willing to help where needed and we always have a good time when we get a change to get together.
Review from Customer Support Dept
Their ability to share their knowledge and to willingness to assist.
Review from Customer Support Dept
Always willing to help problem solve - we're all in this together.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
One coworker is extremely overbearing which makes me very uncomfortable. There was a situation early on that was addressed immediately and what I thought satisfactorily however, that individual in my perception has not consciously made the effort to change their approach when speaking with people.
We lack teamwork and communication. To improve we could have dept/team meetings. Work needs to be better delegated out. I think changes over the years have changed the integrity of the department.
Review from Design Dept
Communication is something that needs improvement. Sense of urgency needs to be re-evaluated on hot topic projects and focuses.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Everyone feels that they are part of a community/team working for the company.
Review from Marketing Dept
Everyone at GSP is friendly and likes to have fun. It's a good/fun atmosphere and very excited to finally get to see everyone in May!
Review from Customer Support Dept
The feel and atmosphere of the company is positive and open.
Review from Customer Support Dept
For me personally, I have plenty to do which makes my days go by really fast. So much so that sometimes I forget about the time and lunch let alone taking breaks. (LOL)
The company is stable, was able to remain stable through a global pandemic.
Review from Customer Support Dept
What needs to change to make the company culture better?
Better account scheduling... Being busy 2-4 weeks every other month is painful. We are hired to do a full time job, but because of the crazy scheduling we are forced to take mandatory time off when it is slow. Not a very good business model.
Review from Design Dept
Proper organization of client monthly's to diminish slow time that usually lasts a month and a half. Spreading out the clients orders throughout the month instead of the 1st two weeks of the month would help lessen the slow time mentioned.
Review from Design Dept
leadership/executives need to foster a positive work environment and not have favorites. Confidentiality needs to be a priority
Review from HR Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
I actually love the work I do and have excellent relationships with not only my AMs but also the clients. I may not agree with the company in many ways but I genuinely care about the success of the company. I will always do my best work for this company.
Review from Design Dept
Mine would be my client and her staff that I work with as I've created a complete bond with everyone at the office and makes work enjoyable and fun.
Review from Marketing Dept
Being able to accomplish tasks and get the information to our client as quickly as possible, and to ensure our customer is happy with our performance.
Review from Customer Support Dept
Getting certain projects done and doing a good job.
Review from Customer Support Dept
The flexibility of hours/scheduling, the ability to prioritize things myself and the confidence that my supervisor is happy with my work as she does give periodic feedback that has been positive.
What's going wrong and how can it be improved?
Talent and skill is not matching the pay scale.
Review from Marketing Dept
There seems to be a general lack of trust in what management says.
Review from Design Dept
Management fairness for each employee needs to be modified. Some employees in my department are working from home without legitimate reason other than because they feel like it. And management is allowing it. This issue is unfair to loyal employees and is in need of resolving NOW.
Review from Design Dept
Progress on important initiatives is painfully slow, full of roadblocks, redundancies, and resets.
Review from Marketing Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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