GSP Employee Reviews | Comparably
GSP Claimed Company
GSP delivers site-specific, best-in-class technology and marketing solutions to more than 25,000 retail locations throughout North America. read more
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EMPLOYEE
PARTICIPANTS
61
TOTAL
RATINGS
1769

GSP Employee Reviews

Out of 253 GSP employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping GSP improve their work culture. The Customer Support team, with 93% positive reviews, reports the best experience at GSP compared to all other departments at the company. The Design team offered the most constructive feedback, with 27% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Leading and managing workflow. Take initiative to develop actionable steps instead of leaving client meetings with vague direction.

Review from Marketing Dept

Being familiar with their employees

Review from Design Dept

Improve overall communication and organization. There is a lack of leadership and direction

Review from Design Dept

communication with employees to see vision

Review from Marketing Dept

Setting clear long term goals, sticking to them, and empowering employees to succeed.

Review from Marketing Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Pay does not meet the current rate of inflation. They said there would be a 401k contribution of 50% and that has yet to be seen. Health Benefits are very expensive, company should cover more of the cost.

Review from Design Dept

lots of overtime and high stress work

I do not feel I am in the right role. I have a lot to offer and would like to be able to use my skills to further GSP's growth. Being in this role would eliminate the compensation issue.

Review from Customer Support Dept

I was led to believe I would not take a pay cut. The health insurance is almost twice as much as at my last job resulting in a 15k shortfall. I think that the bonus structure should be revised. I have worked incredibly hard to secure VM/RE projects so I don't think it is fair it isn't weighted like

Review from Customer Support Dept

The cost of living and housing has gone up, in some places significantly, and wages are not reassessed. Raises are only effective if employees are already receiving a living wage.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

One coworker is extremely overbearing which makes me very uncomfortable. There was a situation early on that was addressed immediately and what I thought satisfactorily however, that individual in my perception has not consciously made the effort to change their approach when speaking with people.

We lack teamwork and communication. To improve we could have dept/team meetings. Work needs to be better delegated out. I think changes over the years have changed the integrity of the department.

Review from Design Dept

Communication is something that needs improvement. Sense of urgency needs to be re-evaluated on hot topic projects and focuses.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

Better account scheduling... Being busy 2-4 weeks every other month is painful. We are hired to do a full time job, but because of the crazy scheduling we are forced to take mandatory time off when it is slow. Not a very good business model.

Review from Design Dept

Proper organization of client monthly's to diminish slow time that usually lasts a month and a half. Spreading out the clients orders throughout the month instead of the 1st two weeks of the month would help lessen the slow time mentioned.

Review from Design Dept

leadership/executives need to foster a positive work environment and not have favorites. Confidentiality needs to be a priority

Review from HR Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of GSP yet.
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What's going wrong and how can it be improved?

Outlook Reviews

Talent and skill is not matching the pay scale.

Review from Marketing Dept

There seems to be a general lack of trust in what management says.

Review from Design Dept

Management fairness for each employee needs to be modified. Some employees in my department are working from home without legitimate reason other than because they feel like it. And management is allowing it. This issue is unfair to loyal employees and is in need of resolving NOW.

Review from Design Dept

Progress on important initiatives is painfully slow, full of roadblocks, redundancies, and resets.

Review from Marketing Dept

What would you most like to see improved at your company?

Outlook Reviews

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