
Haven Life's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 116 most popular questions Haven Life receives.
Haven Term Simplified is currently offered in all states except: NY, CA, FL, DE, ND, and SD.
View ArticleIn order to be eligible to apply for coverage, you'll need to meet the following criteria:-U.S. citizen and resident-18-64 years old-Not active military or in the process of enlisting-Not intending to use the policy for business purposes-Not planning to use the policy to replace another policy-Have earned incomeHaven Term Simplified may not be right for customers with significant health concerns, such as diabetes.
View ArticleNo! Haven Term Simplified is a 100% no medical exam policy.Issuing the policy or paying its benefits is based on your answers to the health questions in the application. So be honest.
View ArticleMost people start by estimating their rates here: https://simple.havenlife.com. When you're ready to apply, you can proceed to create an account and fill out a (short) application online and get a decision on it within minutes from submission. If approved, coverage will start as soon as you eSign and enter valid payment information.
View ArticleHaven Term Simplified is a simplified issue term life insurance policy for up to $500,000 in coverage that can be purchased without a medical exam. The policy is issued by C.M Life Insurance Company, a subsidiary of MassMutual. Coverage subject to underwriting approval.
View ArticleThe coverage amount offered is between $25,000 - $500,000.Haven Term Simplified has a max term length of 30 years for applicants 18-49 and 20 years for applicants age 50-65.
View ArticleHaven Term Simplified rates are more expensive than medically underwritten rates (Haven Term) because this is a 100% no-medical-exam life insurance product.Life insurance medical exams are valuable since the more information you provide, the less risk the insurer is taking on and the more affordable pricing can be.If you are willing to take an exam, you may potentially qualify for a Haven Term policy at a better rate. We welcome you to apply for a Haven Term policy: https://havenlife.com
View ArticleThe Haven Term Simplified policy is issued by C.M Life Insurance Company, a subsidiary of MassMutual, one of the country's oldest and most reliable insurers.
View ArticleLevel Premium Your monthly rate will remain the same throughout the duration of your term.The Accelerated Death Benefit Rider is included with the Haven Term Simplified policy. In the unfortunate event you become terminally ill, it allows you to receive an advance of your policys death benefit while still alive. If exercised, an administrative fee is charged.. Commission-Free Haven Life does not receive commission from your (or anybody elses) policy.Renewability Renew your policy on an annual basis after your term has expired.Paperless Processing An end-to-end digital process.
View ArticlePolicyholders in Plus-eligible states can access the following additional benefits and services:
Aaptiv: A world-class fitness app with thousands of on-demand workouts at no cost (normally $99/year).
Trust & Will: A digital solution for creating legal wills for you and your partner at no cost (normally $129).
LifeSite: A secure online safe deposit box for storing, managing and sharing your familys important documents at no cost (normally $80/year).
Timeshifter: Unlimited personalized travel plans for preventing jet lag at no cost (normally $24.99/year)
MinuteClinic: A 15% discount voucher for family health services at MinuteClinic, inside CVS Pharmacy and Target stores.
Learn more about Haven Life Plus
View ArticleIn many cases, a medical exam will be needed to finalize coverage on a medically underwritten term life insurance policy. Often, you can still have temporary life insurance coverage while you wait for the medical exam results and a decision on your application. Once an application is submitted, youll be notified of whether or not a medical exam is needed to finalize your coverage.Our no medical exam, InstantTerm process is available to eligible applicants up to age 59 who are applying for $1 million in coverage or less.Note: its very important to be honest when completing the application. The issuance of the policy or payment of benefits depends on the applicants insurability, based on their answers to health questions in the application and their truthfulness.
View ArticleA life insurance beneficiary is the person who will receive the payout for a life insurance policy if you were to die. Therefore, it should be the person (or people) whom you are buying life insurance to help financially protect.At Haven Life, you can name up to 10 primary beneficiaries and 10 contingent beneficiaries. Often, we see policyholders name their partner as a primary beneficiary and then their children as contingent beneficiaries.
View ArticleLike most term life insurance policies, there is a two-year suicide and contestability period from the time coverage begins. This means that in the unfortunate event that an insured passes away during this period, the claim may be subject to additional review.Otherwise, as long as you pay your premiums and your policy remains in force, the death benefit will be paid.
View ArticleLife insurance can help financially protect your loved ones in a variety of ways. The proceeds of a policy can be used to help:-Replace lost income and cover living expenses, like rent or a mortgage, for your family-Your family pay debts you may leave behind-Provide for your kids care-Cover burial, estate taxes and other final expenses-Fund college expenses for your children-Cover unpaid medical bills or unpaid taxes-Create an inheritance or to supplement your income in retirement, through a tax-free death benefit
View ArticleBy definition, term life insurance coverage lasts for a specific period, usually 10, 15, 20 or 30 years. Typically, young families have a policy to protect them during the years when savings are low, and children are financially dependent. During that time, you can enjoy the peace of mind that comes with knowing your family has financial protection.Onceyou'vecome to the end of your policy's term, you have a few options.1. You can let coverage end because you no longer need a policy. The mortgage is paid off. The kids are adults. Enjoy the extra money in your bank account.2. You can renew the coverage, thanks to the fact that most policies have a guaranteed renewability clause in their contracts. But, coverage will cost much more per month, which is why its valuable (and cost effective) to choose the right term length from the get-go.3. You can shop around to purchase a new policy if you still have a need for coverage.
View ArticleYou can remove your waiver of premium rider at any point. To do so, please call us at 855-744-2836 and we will help you remove it for all future payments.
View ArticleInstantTerm is an innovative algorithmic underwriting process that can provide immediate coverage for qualified applicants under age 59 who are applying for up to $1M in coverage.InstantTerm is not yet available for non-U.S. citizens.
View ArticleYou can see your policy documents and all other information by logging into your Haven Life account and selecting "view policy."Note that the policy documents open up in anew tab, so please ensure you are enabling popups to display from Haven Lifes website.
View ArticleMost people start by estimating their rates or calculating their needs. With just a handful of questions, you'll have an idea of how much coverage is right for you and a range of estimated rates. When you're ready to apply, click "Get your real rate." We've tried to make applying online as easy, friendly, and streamlined as possible.
View ArticleDetermining how much life insurance to buy is an important question with no right or wrong answer. One of the main factors to consider is your income and how much will be lost after death. This is the main driver of how much life insurance to buy. But each individual and family has different needs. The proceeds of a life insurance policy can be used to help cover final expenses, health care or financial obligations such as student loans or mortgages. It could also be used to help fund your childrens higher education or other benefits. Feel free to take advantage of our Quick Estimate and Needs Calculator to get an idea of how much coverage is right for you and what it could cost.
View ArticleHaven Lifes sophisticated technology analyzes various data including the health information provided in the application and additional external data you authorized us to collect to deliver a decision in minutes and let you know which process you qualify for. There are two main process options: Option One: If you qualify for the InstantTerm process (currently offered to qualified, healthy life insurance applicants up to age 59 and up to $1,000,000 in coverage), you will not be required to take a medical exam and full coverage can begin immediately. Although no medical exam may be required, please keep in mind that issuance of the policy or payment of benefits may depend upon the answers given in the application and the truthfulness of those answers. Option Two: Based on your answers to questions in the application, you may be required to take a medical exam in order to finalize a decision. The exam typically takes less than 20 minutes and can be conducted at your home or office. Once the labs have processed your results and the underwriters have done a final check, you will usually receive an offer. This can take up to 7-10 days following your medical exam. If you are declined or rejected for a Haven Term policy, we will try to notify you immediately.
View ArticleWith algorithmic underwriting, insurance decisions are faster than the traditional process.
View ArticleThe algorithmic underwriting process considers the information you provide on your application and external data you authorized us to collect from the MIB, Inc. (an underwriting information exchange for member insurance companies), pharmacy benefit managers, consumer reporting agencies and publicly available sources. This sophisticated technology analyzes all the data and, within minutes, we can let you know if you qualified for coverage or if additional medical information is needed.
View ArticlePurchasing online doesn't change the level of customer service you should expect. We have customer service agents available to help via chat or phone (855-744-2836). Additionally, we offer real-time, contextual help for many questions during our application process.
View ArticleThis usually means that theres a missing response somewhere on your application. If you refresh the page, it will typically bring you directly to the unanswered question. Otherwise, check your application carefully for any missing information.
View ArticleIf you have submitted your application and received a message letting you know that we're having trouble verifying your identity, don't worry: we can manually verify your identity using another form of ID. Verification of an identity can fail due to a recent name change, address change, or other reason. The specific reason that we could not verify your identity will affect which form of identification we need to receive in order to complete the verification process. If you're receiving the message that we can't verify your identity, we will let you know which sort of identification we will need - or you can reach out to us at [email protected] to ask.
View ArticleThe average user takes about 25 minutes to apply for a policy. Of course, we know that speed and convenience can't come at the sacrifice of confidence and comfort. That's why we make sure to offer on-screen help and customer support through every step of the application process. If you need us, we'll be there.
View ArticleWe have an online-only application at this time, so all applications with Haven Life must be filled out online. If you do not have a computer or smartphone or do not wish to participate in an online application, unfortunately, this may not be the right policy for you.
View ArticleOur application questions are designed to be answered in order. If you can't move to the next question on the application, there is likely a question that is missing an answer somewhere in the sections you've already completed.Please take a look at your progress and ensure that you have answered all questions fully. You should be able to proceed once the missing answers are completed.
View ArticleDepending on what state you live in, by law you have at least 10 days from when the policy is presented to decide if you want it. This is also known as the review period. Use this time to read through the contract, and if you would like to cancel for any reason, you can do so with a complete refund of premium. Refunds typically take 7-10 business days to process
View ArticleA flat extra is an additional cost added to the price of your policy. Flat extra ratings are most commonly assigned for risky activities and dangerous hobbies or occupations
View ArticleA disability waiver of premium rider states that if the policyholder becomes totally disabled either from illness or injury, then the policyholder doesnt have to pay premiums for the duration of the disability (if the disability lasts for longer than 6 months, the policyholder will receive a full refund from date of disability). Those who think they would be in danger of not being able to afford the premium if they were to become disabled may want to consider this option. Note: This rider is available with an additional monthly fee for applicants under the age of 50, in limited states (CA, DC, DE, FL, ND, NY and SD).
View ArticleYou may remove flat extras subject to approval. As you are paying for a policy based on certain activities that are considered to be dangerous (and make your premium more expensive), if you are no longer participating in these activities for quite some time (typically one year), you can apply to have your case reviewed and the flat extra potentially removed.
View ArticleHaven Term cannot be converted to a permanent life insurance policy. We believe in simplicity and affordability. Conversions to permanent policies raise premiums significantly, and an overwhelming majority of people never opt to convert. This coverage is automatically renewable which means you can continue with your term insurance coverage after your initial term length ends, but your premium will be higher.
View ArticleThe rider allows a terminally ill person (with a diagnosis ranging from 12-24 months left to live) to collect a significant portion of their policys death benefit while still alive. The money is typically used to cover medical expenses, but can be used for any needs. The amount advanced plus interest is subtracted from the death benefit.The accelerated death benefit is included with your term life insurance coverage.
View ArticleIf you would like to view a sample policy to get a sense of the specific language, you can view a sample policy here. This is very similar to a policy you'd receive if approved for coverage - but it doesn't include specific information such as name, coverage amount, term length of the policy, etc.
View ArticleLife insurance riders are additional benefits that can be added to your policy so that it better suits your individual needs. Common riders include accelerated death benefit, living benefits, waiver of premium, and convertibility. Riders may be available at an additional cost or may be included with the policy, or they may have fees when exercised. Certain conditions will apply to each rider.The Haven Term policy offers the following riders: Haven Life Plus, accelerated death benefit and (in eligible states) waiver of premium.
View ArticleGuaranteed renewability allows you to renew your policy at the end of its term, no matter what. For example, if you get diagnosed with a terminal illness and want to renew your policy once it expires, the insurer cannot deny you a renewal during the renewal period. Your premium will be more expensive than it was during the original term length, but at least youre not without coverage options. You will have the option of whether or not you want to continue coverage at the end of your term.
View ArticleThanks to modern technology, you can now easily apply for and purchase term life insurance online. When submitting an application, youll be asked about your lifestyle, personal health history, family health history and it will be checked with third-party vendors like the Medical Information Bureau, DMV, and Social Security Administration to ensure all is accurate.
View ArticleIn order to edit your application, you would need to cancel and reapply. Thankfully, Haven Life makes it easy. Just cancel your current application, start a new one and update the incorrect information. All your previous information will stay pre-filled on that form.
Typos happen to the best of us, but please be sure to answer all the questions accurately.
Please note:If you received temporary coverage and signed your application you will not be eligible for temporary coverage again so please contact [email protected] for any questions regarding this.
View ArticleU.S. citizen applicants under age 60 may apply for up to $3,000,000 in term life insurance coverage. Applicants age 60 to 64 and eligible non-U.S. citizens may apply for as much as $1,000,000.
View ArticleRight now, you can only purchase a Haven Term policy for yourself. If youre trying to help a family member buy coverage, the best thing to do would be to explore Haven Life together, and then recommend they apply for a policy on their own. Well be able to take it from there.
View ArticleHaven Life Plus is a rider to the Haven Term policy (included in the cost of your policy) that provides policyholders with access to additional benefits that help them live healthily, live fully and live protected.
Learn more about Haven Life Plus
View ArticleYes. Haven Term policyholders may opt out of Haven Life Plus by contacting [email protected] at any time. Learn more about Haven Life Plus
View ArticleIf you are in a Haven Life Plus eligible state, the rider can be viewed from a link in your Account Center. Learn more about Haven Life Plus
View ArticleNo. As long as your Haven Term policy is active and has not lapsed, you can take advantage of any additional benefits offered with Haven Life Plus. Learn more about Haven Life Plus
View ArticleNo. Haven Life and MassMutual will not share your personal information with Haven Life Plus partners, and partners will not share personal information with Haven Life or MassMutual. Learn more about Haven Life Plus
View ArticleHaven Term policyholders in an eligible state can access their Plus promo code and additional benefits through their Account Centers. Learn more about Haven Life Plus
View ArticleHaven Term policyholders (post free-look period) in all states except Florida, New York, North Dakota, South Dakota and Washington.Although the Plus Rider is not available in California, California residents may still be able to opt in to certain benefits and services available under this rider. Learn more about Haven Life Plus
View ArticleYes, Haven Term is available to U.S. residents and holders of certain visas. Please note that coverage for certain non-U.S. citizens is limited to $1,000,000 and requires a life insurance medical exam and a copy of supporting documents (i.e. Green Card, or visa that meets eligibility requirements) once the application is submitted.
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