HCSS Team Employee Reviews

Exceptionally helpful and incredibly helpful

Most supportive work environment I've experienced. Team leaders and team members all seem to genuinely care for each other.

We hang out regularly and eat together regularly

caring, compassionate, somewhat critical to new staff.

Everyone helps each other get the work done.

My team cares deeply about the customers and our company. We show pride in what we do and ensure our customers get help fast and all their needs met. People are proactive and look for opportunities to make someone's life easier, rather than just trying to get off the call.

Review from Customer Support Dept

When my team gives constructive feedback I know they are coming from a good place and are trying to help me improve.

Review from Operations Dept

We work so well together!

Review from Operations Dept

Everyone gets their work done while managing to still have fun

Review from Operations Dept

My team gets along great with one another.

Review from Customer Support Dept

My team was really fun and a great group of people to work with

Review from Customer Support Dept

As a new hire, my team is always willing to answer my questions and to help me whenever I run into a wall and have trouble moving forward on my own. I never feel shunned when trying to learn new things.

Review from Operations Dept

Diverse set of people from different backgrounds that are always ready to help. Assistance is offered before being asked for. Great culture of not shaming those who do not know as long as they're willing to learn / ask.

Very willing to change things/processes that need to improve