HCSS Employee Reviews | Comparably
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HCSS is an award-winning "Best Company to Work For in Texas"! See our stories through #insideHCSS or careers.hcss.com/blog. read more
EMPLOYEE
PARTICIPANTS
59
TOTAL
RATINGS
739
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HCSS Employee Reviews

Out of 75 HCSS employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping HCSS improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at HCSS compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 0% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Approachability and work ethic. Driving business reaults while keeping people at center.

Open door policy for all executives

They are approachable, dependable and have our best interest at heart.

they are a friendly group

Open door policy and they make an effort to be approachable.

What is the best part about your compensation package?

Compensation Reviews

Bonus and equity are both positives

Profit Sharing, Health care and Transparent financials.

Raises based on individual performance , not department targets or preset ranges and allocations

I think we are very competitively paid. I don't think there are many other companies in our area that come close, except maybe Oil and Gas, but we offer stability and consistency in pay.

Review from Customer Support Dept

We are an ESOP and I have been granted shares in the company every year I have been here. We are also included in profit sharing. Last year everyone received equal to 30% of their annual compensation as an additional profit sharing.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Exceptionally helpful and incredibly helpful

Most supportive work environment I've experienced. Team leaders and team members all seem to genuinely care for each other.

We hang out regularly and eat together regularly

Everyone helps each other get the work done.

caring, compassionate, somewhat critical to new staff.

What is most positive about the culture and environment at your company?

Environment Reviews

Life and wellnesa opportunities along with work.

clients are well cared for

Fun is encouraged while also maintaining good work.

All teams have a great cohesion and the right fit for our company. We have hired the right people who are passionate about the same things, so there isn't much friction.

Review from Customer Support Dept

We are for genuinely for each other

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

Getting to meet folks in person on campus

Great feedback from talent acquisition, fast turnaround and communication

the interviewer was easy to talk to

Met with a lot of people and all were cheerful and aeemed happy to be working there.

Executive members are involved. We protect our culture, so we need to ensure that we take company fit over department fit.

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

The autonomy i have in my role to brjng thjngs to fruition

the clients are of course

Seeing co-workers excell in their work and assist others to do the same.

When I am able to solve issues or help someone be better than they were yesterday.

Review from Customer Support Dept

When customers call about how they love our support team. #24/7live #3ringsorless

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

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