Health IQ Employee Reviews
Out of 116 Health IQ employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping Health IQ improve their work culture. The Sales team, with 72% positive reviews, reports the best experience at Health IQ compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are always helpful when needed and if they do not know they with get the answer.
Culture is just not spoken
they're always open to new ideas
Not much except for my supervisor. The left hand has no clue what the right hand is doing.
Open transparent environment that embraces all perspectives
What does the leadership team need to get better at?
Communicating clearly and accurately, responding in a timely manner to issues and resolving issues so Agents can work efficiently and effectively
Listening and supporting their employees
Be more honest about employment status
Sales training, products, and they need to develop a better communication through their sales agents which is the only thing left for health IQ at this time
Treating employees like people and not numbers
What is the best part about your compensation package?
The overall flexibility is nice
Dental and health insurance life insurance
I'm not qualified to answer that question
Hourly pay is fair but sales commission is not
Generous stock option plan and market consistent comp package
Why do you feel undervalued and what would make you feel better about your compensation?
401(k) contribution matching Better time off policy Bonus structure instead of stock options, which you don't get
Better leads and higher close rate
Any incentives offered are packaged with a minute by minute micro management adherence policy. You can be #1 but 90+% adherence or you get nothing. Your leads (sold, scheduled, working) are given away to other HIQ agents almost immediately. AEP you must sell 100+ apps before they pay commissions
Because I was, simply stated. Vague and confusing compensation plan, and untrained people trying to train and lead others. RUN AS QUICK AS YOU CAN. This was a fraudulent hire with ignorant supervisors.
Review from Sales Dept
What are some of the best things about your team?
The team is very supportive of each other and helps new employees with questions and tips to succeed
They are very bright individuals.
Knowledgeable and we keep each other holding on to positivity in the sham, bait and switch position we are financially trapped in.
It's a collaboration of ideas
wonderful working environment, everyone's always excited
What do your coworkers need to improve and how could you work together better?
My coworkers are fine. They would likely be a lively, motivated, fun group if everyone wasn’t so stressed out and disheartene
the culture over indexes on certain datapoints and could improve efficiency by giving teams a little bit longer runway to execute on plans. coworkers could improve by learning to be more flexible and admitting when they do not know
What is most positive about the culture and environment at your company?
With team members we communicate well and help each other
the people always are so kind and expressive
It’s a remote position there is no cultu
We are passionate about caring for the aging population and providing thoughtful Medicare guidance
Everyone is respectful and have been a joy to work with.
What needs to change to make the company culture better?
Listen to what your employees are saying and care
Almost everything in general, structure, answering, management needs to ask for help when they need it
Review from Sales Dept
Culture is among the worst. Fear-based.
Review from Sales Dept
What did you like most about the interview process?
It was no pressure, very laid back but professional
It was a interview based position for Medicare cells so not going to write too much about the interview process
My recruiter was helpful and good communication
Positivity and motivation, emphasis on working hard
Review from Sales Dept
Its was like I already knew them, so that made the process really comfortable.
What would you improve about your company's interview process?
To anything but like Health IQ.
Review from Sales Dept
What makes you most happy at work?
Leaving at the end of the day.
I like helping people so I'm looking forward to selling insurance to them
Being able to step away from the computer
exercise/workout time in the schedule during the day, everyday for those that want to practice what they preach
Always a positive environment. Great Talent Acquisition team :)
What's going wrong and how can it be improved?
Upper management is terrible and incompetent.
All they care about is hiring 100s of agents and going public. They don’t care about the livelihoods of the people that work there or how the senior population is affected by receiving 20 calls a day. Integrity would go a long w
Leads are sold to other vendors, ever clients are cross sold by other agents. No sense of building clientele for repeat sales. These people are computer people trying to do the insurance business. Find another company.
Review from Sales Dept
We treat customers and people like crap.
Review from Sales Dept
Better communication with the boss and coworkers
What do you like best about your company?
Absolutely nothing. Poor communications, and everyone differs to someone else. RUN... Don't sign you skills over for this company to hold your licenses and appointments hostage.
Review from Sales Dept
What would you most like to see improved at your company?
Learn the insurance business instead seeing it as an online money machine
Review from Sales Dept