HEALTHEDGE SOFTWARE, INC. Employee Reviews
Out of 687 HEALTHEDGE SOFTWARE, INC. employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping HEALTHEDGE SOFTWARE, INC. improve their work culture. The Admin team, with 100% positive reviews, reports the best experience at HEALTHEDGE SOFTWARE, INC. compared to all other departments at the company. The Operations team offered the most constructive feedback, with 12% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
It is an excellent experience getting the chance to save our citizens money
Review from Engineering Dept
Review from IT Dept
What do you like best about the leadership team?
They put the human side of the developer before the employee number
Review from Engineering Dept
Employees are treated as individuals, and they help us maintain a work/life balance and by setting client expectations.
Review from Operations Dept
Convey company goals frequently in town halls
Review from Engineering Dept
Transparency, trust and respect the staff, no matter what level or position they are in
Review from IT Dept
They are more transparent than most executive groups, they are smart and do seem to care about employee satisfaction.
Review from IT Dept
What does the leadership team need to get better at?
Root Cause Resolutions. Slow down on Upgrades and Enhancements.
Review from IT Dept
Focus on quality deliverables instead of focusing only on cost savings
Review from Product Dept
Clear expectations, communicating changes, advocating better for us as a team
Review from Customer Success Dept
Bring unbiased leadership policies, enforce compulsory 360 degree review of leaders
Review from Engineering Dept
What is the best part about your compensation package?
Salary is good and fair
Review from Engineering Dept
Healthcare benefits have reasonable employee premium cost share and are generous in comparison to other Healthcare benefits in the past. Bonuses are always a "bonus".
Review from Operations Dept
Unlimited sick time for you and your immediate family and time off to grieve when your pet dies.
Review from IT Dept
Recharge days are great addition.
Review from Customer Success Dept
Accumulated time off from work for various reasons.
Review from IT Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Not undervalued, but would feel more valued with increased bonuses, promotions, and/or salary options.
Working on an average 10 hours a day by handling multiple clients. My hard work is always undervalued , there is no proper recognition.
Review from IT Dept
Higher pay, better increases, higher bonus and lest cost to employees for health benefits with lower copays and deductibles
Review from Product Dept
Our comp & benefits are mediocre at best. They are not competitive.
Review from Operations Dept
I get thrown at different tasks each and every day with no clear allocation of work. It is becoming impossible to judge and plan my work day or week.
Review from Product Dept
What are some of the best things about your team?
The collaboration aspect of all cross-functional teams
Review from Engineering Dept
I get to work with some of the brightest and most knowledgeable people in software and health insurance.
Review from Operations Dept
Collaborative, respectful to others and supportive
Review from Engineering Dept
Collaboration, trust, respect, teamwork, fun!
Review from IT Dept
We share good and bad experiences and make time for one another.
Review from IT Dept
What do your coworkers need to improve and how could you work together better?
I feel like there is a lot of swirling around big projects or initiatives. things are slow to move.
Review from Customer Support Dept
They need to get on board with the company's goals and not self served interests
Review from Operations Dept
Skill Set is Sub Par
Review from IT Dept
I do not have any specific suggestions at this time
Review from Customer Success Dept
Less clickish and more inclusive.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Being able to relate to others from a WFH lifestyle perspective
Review from Engineering Dept
Positivity! I rarely hear anything negative.
Review from Operations Dept
Company is getting more and more aware of Dersity and inclusion and laying groundwork to tackle challenges in the area.
Review from Engineering Dept
Trust, respect, and appreciation from all levels
Review from IT Dept
HR puts a lot of effort into diversity, belonging, celebrating different cultures.
Review from IT Dept
What needs to change to make the company culture better?
More collaboration from the bottom up. Get people on the ground involved in strategic projects
Review from HR Dept
What did you like most about the interview process?
Excellent cross-section of team members that I would be working with.
What would you improve about your company's interview process?
There aren't any Interviews reviews of HEALTHEDGE SOFTWARE, INC. yet.
Be the first to contribute a review.
What makes you most happy at work?
Being able to solve problems and provide a fantastic solution for medical financial waste
Review from Engineering Dept
A sense of accomplishment. Helping clients. Positive feedback.
Review from Operations Dept
Minimum wasted effort and time.
Review from Engineering Dept
Being trusted, respected and appreciated
Review from IT Dept
Ability to work from home.
Review from IT Dept
What's going wrong and how can it be improved?
uninspiring work and low energy team
Review from Operations Dept
I am not "excited" about the day to day work I have. I would like projects that are a good fit for me.
Review from Customer Support Dept
At least in my role, I am not sure how my next hour or next day or next week is going to look like. A project gets started and stopped out of nowhere due to some reason or another. Another project starts and then I get pulled out of it and get thrown into a different right in middle of the work.
Review from Product Dept
There needs to be more standardization among Professional Services, though I am aware the leader and newly formed team are working on improvements.
Review from Customer Support Dept
The team environment is us vs. them. Both my coworkers have made complaints to HR against our manager and both have made further claims of retaliation for those complaints. I'm walking on eggshells around all of them because of this
Review from Operations Dept
What would you most like to see improved at your company?
the commission structure needs to be paid out more quickly.