HelloTech Claimed Company

HelloTech is the leading independent, on-demand technology support service. Available 24/7 both in-home and remote, HelloTech's massive network of expert technicians nationwide are dedicated to providing a top-notch customer experience for a wide range of services, including computer support, smart home device installation, home office setup, and more. With both direct-to-consumer presence and deep integrations with retailers such as Walmart.com and Comcast Xfinity, HelloTech eliminates the headaches and hassle of product installation and maintenance. read more

EMPLOYEE PARTICIPANTS: 108

TOTAL RATINGS: 1153

CEO: Greg Steiner

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Joining HelloTech - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining HelloTech is that the company was somewhat prepared on their first day. HelloTech employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	100%
No	0%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	50%
Prepared	0%
Somewhat Prepared	50%
Unprepared	0%
Very Unprepared	0%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	100%
No	0%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at HelloTech are rated a C+. At HelloTech most employees said they received feedback once a month or every week. 86% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at HelloTech.

Answer	Percent
Every week	29%
Once a month	57%
Once a quarter	0%
Once a year	0%
Never	14%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	50%
No	50%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	86%
No	14%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 80% of employees at HelloTech said they negotiated their salaries. On average, HelloTech employees earn $60,000. HelloTech ranks in the Bottom 25% for compensation in Los Angeles. Learn More about Salaries at HelloTech.

Average Salaries at HelloTech by Department

Get Acclimated

Now that you’ve joined HelloTech, get acclimated. Is lunch a social time or do people sit at their desks? At HelloTech the most common answer selected by employees is a 30 minutes break. Understand your coworkers and why they’ve chosen to stay at HelloTech, many employees say it’s because of the company mission.

Answer	Percent
Company Mission	40%
Comp & Benefits	40%
Co-Workers	20%
Comfort & Familiarity	0%
Career Advancement Opportunities	0%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	0%
1 hour	20%
45 minutes	20%
30 minutes	40%
I eat at my desk	20%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	0%
Once a week	20%
Once a month	60%
Once a quarter	0%
Never	20%

How often do you socialize with team members outside of work?

Professional Development

HelloTech ranks in the Top 35% of companies for professional development in Los Angeles. 67% of employees feel as though HelloTech is beneficial to their continuous career growth, and 50% said they had a mentor at the office. Learn More about Professional Development at HelloTech.

Answer	Percent
Yes	50%
No	50%

Do you have a mentor at work?

Answer	Percent
Yes	67%
No	33%

Does your current company provide you meaningful opportunities for career advancement?

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