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Hero Digital Claimed Company
Hero Digital is a leading independent customer experience company born in California at the intersection of business, design, and technology. Our purpose is to distill the simple truth to create a beautiful future — a customer experience future that is good for people and business. Hero Digital's holistic process and integrated methods help leading brands like Comcast, Twitter, U.S. Bank, Salesforce, Sephora, Jefferson Health, The Robert Wood Johnson Foundation, and TD Ameritrade Institutional achieve growth.
We have been named one of Adweek's Fastest Growing Agencies and one of Inc.'s hottest companies. Our growth is both rapid and thoughtful, with a commitment to diversity and inclusion. We welcome the contributions and perspectives of people from every race, gender, religion, background, and identity. read more
Hero Digital Company Culture
Hero Digital Culture
This score is derived from employee ratings & reviewsA
4.5/5
Top Rated Culture Dimensions
Environment
A+Happiness
A+Leadership
A+Manager
A+Perks & Benefits
A+Hero Digital CEO
Top 15%Top 15% of Similar Size Companies on Comparably
David Kilmnik
76 /100
See More
Diversity at Hero Digital
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Hero Digital
Top 35%Top 35% of Similar Size Companies on Comparably
B
Women at Hero Digital have rated Leadership, Manager, and Work Culture as the highest categories they have scored
Hero Digital eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 35%Top 35% of Similar Size Companies on Comparably
Recommend to a Friend?
23
Hero Digital employees are 23% more likely to recommend Hero Digital as a great place to work
| 54% | Promoters |
|---|---|
| 15% | Passives |
| 31% | Detractors |
Working at Hero Digital
Working at Hero Digital is rated highly by 15 employees, across various culture dimensions. Hero Digital employees are most satisfied about Environment, Happiness, and Leadership categories, putting Hero Digital’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in San Francisco. See below in detail how working at Hero Digital was rated by employees.
Overall Company Culture at Hero Digital
A
Overall Company Culture at Hero Digital is rated A
Last updated months ago
Top
10%
Hero Digital ranks in the Top 10% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Hero Digital Employee Reviews
Out of 18 Hero Digital employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Hero Digital improve their work culture.
| Positive Reviews | 93% |
|---|---|
| Constructive Feedback | 7% |
Positive Reviews From Hero Digital Employees
- What do you like best about the leadership team?Highly skilled and efficient with an ability to get the best out of their team
- What did you like most about the interview process?Promptness! Very quick turnaround from start to finish.
- What makes you most happy at work?I love going to work knowing that I get to do what I love, and that Hero is actively nurturing my career into new avenues that weren't available to me before.
Constructive Feedback From Hero Digital Employees
- What does the leadership team need to get better at?Transparency in major decision making, communication.
Hero Digital Company Information
Hero Digital Company Overview
Hero Digital is a leading independent customer experience company born in California at the intersection of business, design, and technology. Our purpose is to distill the simple truth to create a beautiful future — a customer experience future that is good for people and business. Hero Digital's holistic process and integrated methods help leading brands like Comcast, Twitter, U.S. Bank, Salesforce, Sephora, Jefferson Health, The Robert Wood Johnson Foundation, and TD Ameritrade Institutional achieve growth. We have been named one of Adweek's Fastest Growing Agencies and one of Inc.'s hottest companies. Our growth is both rapid and thoughtful, with a commitment to diversity and inclusion. We welcome the contributions and perspectives of people from every race, gender, religion, background, and identity.
Hero Digital was founded in 2014 and its current CEO is David Kilmnik. Since its inception 12 years ago, Hero Digital has grown to 390 employees.
Hero Digital Mission, Vision & Values
Hero Digital Mission Statement
We distill the simple truth to create a beautiful future.
Hero Digital Values
- Entrepreneurial
- Nimble
- Dedicated
- Genuine
- Collaborative
| Headquarter | 150 Spear St San Francisco, CA 94105 United States of America |
|---|---|
| Website | herodigital.com/ |
| Founding Date | 2014 |
| Tel | (415) 230-0724 |
| Company Status | Private |
| Jobs | herodigital.com/careers/current-openings/ |
| Social Sites |
Hero Digital Competitors
Hero Digital competitors include Primacy. Hero Digital ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Hero Digital compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Hero Digital Employees
Hero Digital has 390 employees. 15 employees at Hero Digital have reviewed Hero Digital across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 15 Hero Digital employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Hero Digital are pleased with their total compensation at Hero Digital, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Hero Digital are extremely happy with their team. 15 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Hero Digital are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Hero Digital believe the environment at Hero Digital is positive. Most Participants believe the pace of work at Hero Digital is comfortably fast. About 75% of the employees at Hero Digital work 8 hours or less.
Overall, the employees at Hero Digital are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Hero Digital - Employee Onboarding
The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Hero Digital KPIs and OKRs
Employees’ understanding of Hero Digital's KPIs and OKRs is essential for its success. Out of 3 Hero Digital employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Hero Digital CEO & Leadership
Hero Digital CEO - David Kilmnik
76 /100
Hero Digital’s CEO David Kilmnik started in this role in 2014. David’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably, and in the Top 25% compared to the CEOs of all other companies in San Francisco. Hero Digital’s CEO is highly regarded especially by employees in the HR department, Male employees, and Caucasian employees. However, employees with Over 10 Years experience and Female employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Hero Digital’s competitors, David Kilmnik ranks right above Primacy CEO Stan Valencis. Under Kilmnik’s leadership, Hero Digital employee respondents are most happy about their Environment and the company’s Happiness. Professional Development and eNPS are two areas, according to respondents, where Hero Digital could stand to see real improvement.
Hero Digital Leadership
The Hero Digital Executive Team is rated an “A-” and led by CEO David Kilmnik, President Patrick Frend, and Chief Financial Officer Iser Cukierman
David Kilmnik CEO / President
David Kilmnik serves as the CEO / President of Hero Digital.
Patrick Frend President
Patrick Frend serves as the President of Hero Digital.
Iser Cukierman Chief Financial Officer
Iser Cukierman serves as the Chief Financial Officer of Hero Digital.
Kenneth Parks Chief Marketing Officer
Kenneth Parks serves as the Chief Marketing Officer of Hero Digital.
Kelli Trujillo Chief People Officer
Kelli Trujillo serves as the Chief People Officer of Hero Digital.
Hero Digital Salaries
How much does Hero Digital pay?
How much do people at Hero Digital get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Hero Digital is $84,629, or $40 per hour, while the estimated median salary is $130,937, or $62 per hour.
At Hero Digital, the highest paid job is an IT Manager at $137,631 annually and the lowest is a Bookkeeper at $42,922 annually. Average Hero Digital salaries by department include: Business Development at $115,358, Finance at $70,042, Design at $93,807, and Customer Support at $74,981. Half of Hero Digital salaries are above $130,937.
11 employees at Hero Digital rank their Compensation in the Top 10% of similar sized companies in the US (based on 36 ratings) while 10 employees at Hero Digital rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 13 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $70k | $70k | 1st Percentile |
17th Percentile $101k | $101k | 17th Percentile |
33rd Percentile $128k | $128k | 33rd Percentile |
50th Percentile $187k | $187k | 50th Percentile |
67th Percentile $280k | $280k | 67th Percentile |
83rd Percentile $295k | $295k | 83rd Percentile |
100th Percentile $374k | $374k | 100th Percentile |
$84,629*
Average Compensation
$130,937*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Hero Digital Salaries by Department
Diversity & Inclusion at Hero Digital
The Diversity score provides insights into how diverse employees feel and rate their work experience at Hero Digital across various culture dimensions.
From across offices and divisions, Hero Digital's Inclusion & Diversity volunteers empower voices, activate ideas, and drive changes that champion diversity, promote equity, and foster inclusion within Hero and our communities.
Ranked Culture the Highest
Ranked Culture the Lowest
Hero Digital Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
Office Perks
- Free Food
- Pet-Friendly
- Company Social Outings
- Work From Home Policy
- Unique Office Space
Hero Digital PTO
Hero Digital's PTO and Vacation policy typically gives unlimited days off a year. Hero Digital's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Hero Digital Careers
Hero Digital Jobs
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Frequently Asked Questions regarding Hero Digital
What is Hero Digital address?
Hero Digital location is at 150 Spear St
Who is the CEO of Hero Digital?
Hero Digital CEO is David Kilmnik, their score by employees is 76
What is Hero Digital eNPS?
The eNPS for Hero Digital is 23
What is the salary for Marketing Operations in Hero Digital?
Marketing Operations average salary in the US is 99k
What are the salaries in the Operations in Hero Digital?
The average salaries for Operations in Hero Digital is 103k
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