Hero Digital is a leading independent customer experience company born in California at the intersection of business, design, and technology. Our purpose is to distill the simple truth to create a beautiful future — a customer experience future that is good for people and business. Hero Digital's holistic process and integrated methods help leading brands like Comcast, Twitter, U.S. Bank, Salesforce, Sephora, Jefferson Health, The Robert Wood Johnson Foundation, and TD Ameritrade Institutional achieve growth. We have been named one of Adweek's Fastest Growing Agencies and one of Inc.'s hottest companies. Our growth is both rapid and thoughtful, with a commitment to diversity and inclusion. We welcome the contributions and perspectives of people from every race, gender, religion, background, and identity. read more

EMPLOYEE PARTICIPANTS: 15

TOTAL RATINGS: 260

CEO: David Kilmnik

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Hero Digital KPIs and OKRs

Employees’ understanding of Hero Digital's KPIs and OKRs is essential for its success. Out of 3 Hero Digital employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

Answer	Percent
Yes	100%
No	0%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	0%
No	0%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Hero Digital is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Hero Digital employees shared they generally receive helpful feedback once a month. Feedback and positive reinforcement are both conducive to meeting goals.