Hinduja Global Solutions Claimed Company
A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach. HGS has over 21,600 employees across 38 delivery centers in six countries, making a difference to some of the world’s leading brands across verticals. For the year ended March 31, 2022, HGS had revenues of Rs. 32,636.9 million (US$ 439 million).
Visit https://hgs.cx to learn how HGS transforms customer experiences and builds businesses for the future. read more
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Open with suggestions about work
What is the best part about your compensation package?
14th Month Pay and HMO
Hi, thank you for sharing your feedback. As you mention, we offer great benefits. We wish you all the best in your future career.
What are some of the best things about your team?
Teamwork, cooperation, unity, and friendly
Hi, we are happy to hear that you have had a positive work experience at HGS. We pride ourselves on offering you the knowledge, support, and tools you will need to be successful. We wish you a great career ahead. #TeamHGS
What needs to change to make the company culture better?
Stop power tripping your associates and do your jobs.
Thanks, and we are sorry that HGS and the Contact Centre industry did not live up to your expectations. We are proud of our industry-leading training that offers our employees multiple ways to develop, learn, grow, and progress. Thank you much
What's going wrong and how can it be improved?
Avoid promoting people who doesn't evem do their jobs.
We appreciate your comments. We truly believe that our employees are our greatest asset, and HGS offers continuous skills, development, and a learning environment - 90% of our Management staff have been promoted within. We wish you all success.
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