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Home Care Assistance Claimed Company
"The provide older adults with affection and care that enables them to live happier, healthier lives at home" read more
Home Care Assistance Company Culture
Home Care Assistance Culture
This score is derived from employee ratings & reviews2.5/5
Home Care Assistance's Overall Culture is rated D
Top Rated Culture Dimensions
eNPS
C+Outlook
CEnvironment
C-Gender
D+Retention
D+Home Care Assistance CEO
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Lily Sarafan
56 /100
See More
Diversity at Home Care Assistance
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Diverse employees at Home Care Assistance have rated Environment, Meetings, and Team as the highest categories they have scored
Women at Home Care Assistance
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Women at Home Care Assistance have rated Environment, Meetings, and CEO Rating as the highest categories they have scored
Home Care Assistance eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
-6
Home Care Assistance employees are -6% more likely to recommend Home Care Assistance as a great place to work
| 42% | Promoters |
|---|---|
| 10% | Passives |
| 48% | Detractors |
Working at Home Care Assistance
Working at Home Care Assistance is rated below average by 41 employees, across various culture dimensions. Home Care Assistance employees rate eNPS highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Home Care Assistance’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in San Francisco. See below in detail how working at Home Care Assistance was rated by employees.
Overall Company Culture at Home Care Assistance
D
Overall Company Culture at Home Care Assistance is rated D
Last updated months ago
Bottom
15%
Home Care Assistance ranks in the Bottom 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Home Care Assistance Employee Reviews
Out of 72 Home Care Assistance employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping Home Care Assistance improve their work culture.
| Positive Reviews | 55% |
|---|---|
| Constructive Feedback | 45% |
Positive Reviews From Home Care Assistance Employees
- What did you like most about the interview process?Meeting the founder and COO.
- What is most positive about the culture and environment at your company?Unfortunately, I can't think of anything.
- What are some of the best things about your team?Most are nice people who genuinely care.
Constructive Feedback From Home Care Assistance Employees
- What's going wrong and how can it be improved?Private equity ownership has destroyed the culture and crushed the heart and soul of this company. Must pay caregivers more and reduce the over 50% profit margin.
- Why do you feel undervalued and what would make you feel better about your compensation?Lousy benefits. Offered equity when hired. Promised equity at annual review. Got zilch.
- What does the leadership team need to get better at?Caring about people; caregivers, and clients. Remembering the service the company provides.
Home Care Assistance Company Information
Home Care Assistance Company Overview
"The provide older adults with affection and care that enables them to live happier, healthier lives at home"
Home Care Assistance was founded in 2002 and its current CEO is Lily Sarafan. Since its inception 24 years ago, Home Care Assistance has grown to 6000 employees.
Home Care Assistance Mission, Vision & Values
Home Care Assistance Mission & Values
Our mission at Home Care Assistance is to change the way the world ages. We provide older adults with quality care that enables them to live happier, healthier lives at home. Our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in home care. We embrace a positive, balanced approach to aging centered on the evolving needs of older adults.
| Headquarter | 221 Main Street, Suite 520 San Francisco, CA 94105 United States of America |
|---|---|
| Website | homecareassistance.com/ |
| Founding Date | 2002 |
| Company Status | Private |
Home Care Assistance Competitors
Home Care Assistance competitors include Addus Homecare and HomeCare.com. Home Care Assistance ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Home Care Assistance compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Home Care Assistance Employees
Home Care Assistance has 6000 employees. 41 employees at Home Care Assistance have reviewed Home Care Assistance across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 41 Home Care Assistance employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Home Care Assistance are mostly dissatisfied with their total compensation at Home Care Assistance, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Home Care Assistance are mostly dissatisfied with their team. 41 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Home Care Assistance are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Home Care Assistance believe the environment at Home Care Assistance is positive. Most Participants believe the pace of work at Home Care Assistance is moderate. About 48% of the employees at Home Care Assistance work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Home Care Assistance are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Home Care Assistance - Employee Onboarding
Home Care Assistance employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Home Care Assistance KPIs and OKRs
Employees’ understanding of Home Care Assistance's KPIs and OKRs is essential for its success. Out of 2 Home Care Assistance employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Home Care Assistance CEO & Leadership
Home Care Assistance CEO - Lily Sarafan
56 /100
Lily’s approval rate is lower compared to CEOs at similar sized companies, putting Lily in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in San Francisco. Lily Sarafan’s employees rank Home Care Assistance in the Bottom 40% for Outlook, in the Bottom 30% for Environment, and in the Bottom 25% for Retention. Sarafan is generally unpopular with Home Care Assistance employees, but ranks especially low with employees with 1 to 3 Years experience, and by employees identified with Other ethnicities and Female employees. However, Caucasian employees have a slightly more favorable view of the CEO. When compared to Home Care Assistance’s competitors, Lily Sarafan ranks below both HomeCare.com CEO Todd Walrath and Addus Homecare CEO Dirk Allison.
Home Care Assistance Leadership
The Home Care Assistance Executive Team is rated a “D” and led by CEO Lily Sarafan, Executive Director James Pierce, and Vice President of Human Resources & Community Relations Jacqueline Dickson
Lily Sarafan CEO / President
Lily Sarafan serves as the CEO / President of Home Care Assistance.
James Pierce Executive Director
James Pierce serves as the Executive Director of Home Care Assistance of Minneapolis. James started at Home Care... read more
Jacqueline Dickson Vice President of Human Resources & Community Relations
Jacqueline Dickson serves as the Vice President of Human Resources & Community Relations of Home Care Assistance of... read more
Ron Kinder Vice President, Southern California Development
Ron Kinder serves as the Vice President, Southern California Development of Home Care Assistance. Ron started at Home... read more
Susan Smith Chief Financial Officer
Susan Smith serves as the Chief Financial Officer of Home Care Assistance. Susan started at Home Care Assistance in... read more
Shannon Boles Head Of Operations
Shannon Boles serves as the Head Of Operations of Home Care Assistance. Shannon started at Home Care Assistance in... read more
Meredith Scully Head of Operations
Meredith Scully serves as the Head of Operations of Home Care Assistance. Meredith started at Home Care Assistance in... read more
Colleen Rosalia Head of Operations, Home Care Assistance Setauket office
Colleen Rosalia serves as the Head of Operations, Home Care Assistance Setauket office of Home Care Assistance. Colleen... read more
Home Care Assistance Salaries
How much does Home Care Assistance pay?
How much do people at Home Care Assistance get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Home Care Assistance is $116,715, or $56 per hour, while the estimated median salary is $132,271, or $63 per hour.
At Home Care Assistance, the highest paid job is a Director of Operations at $370,801 annually and the lowest is a CS Rep at $45,534 annually. Average Home Care Assistance salaries by department include: Marketing at $108,949, IT at $122,392, Product at $169,688, and Business Development at $163,813. Half of Home Care Assistance salaries are above $132,271.
23 employees at Home Care Assistance rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 71 ratings) while 23 employees at Home Care Assistance rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 24 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $74k | $74k | 1st Percentile |
17th Percentile $103k | $103k | 17th Percentile |
33rd Percentile $129k | $129k | 33rd Percentile |
50th Percentile $209k | $209k | 50th Percentile |
67th Percentile $276k | $276k | 67th Percentile |
83rd Percentile $320k | $320k | 83rd Percentile |
100th Percentile $371k | $371k | 100th Percentile |
$116,715*
Average Compensation
$132,271*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Home Care Assistance Salaries by Department
Diversity & Inclusion at Home Care Assistance
Diverse employees at Home Care Assistance score the company 49/100 across various culture categories, placing Home Care Assistance in the Bottom 10% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Home Care Assistance across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Home Care Assistance Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
Office Perks
- Unique Office Space
Home Care Assistance PTO
Home Care Assistance's PTO and Vacation policy typically gives 0-10 days off a year. Home Care Assistance's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Home Care Assistance Careers
Home Care Assistance Jobs
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Frequently Asked Questions regarding Home Care Assistance
What is Home Care Assistance address?
Home Care Assistance location is at 221 Main Street, Suite 520
Who is the CEO of Home Care Assistance?
Home Care Assistance CEO is Lily Sarafan, their score by employees is 56
What is Home Care Assistance eNPS?
The eNPS for Home Care Assistance is -6
What is the salary for Customer Service Manager in Home Care Assistance?
Customer Service Manager average salary in the US is 94k
What are the salaries in the Legal in Home Care Assistance?
The average salaries for Legal in Home Care Assistance is 117k
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