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Home Care Assistance Claimed Company

"The provide older adults with affection and care that enables them to live happier, healthier lives at home" read more

EMPLOYEE PARTICIPANTS: 41

TOTAL RATINGS: 454

CEO: Lily Sarafan

Home Care Assistance Company Culture

Home Care Assistance Culture

This score is derived from employee ratings & reviews

2.5/5

Home Care Assistance's Overall Culture is rated D

Top Rated Culture Dimensions

eNPS

C+

Outlook

Environment

C-

Gender

D+

Retention

D+

Home Care Assistance CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Lily Sarafan

56 /100

Diversity at Home Care Assistance

Bottom 10%Bottom 10% of Similar Size Companies on Comparably

D-

Diverse employees at Home Care Assistance have rated Environment, Meetings, and Team as the highest categories they have scored

Women at Home Care Assistance

Bottom 25%Bottom 25% of Similar Size Companies on Comparably

D+

Women at Home Care Assistance have rated Environment, Meetings, and CEO Rating as the highest categories they have scored

Home Care Assistance eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-6

Home Care Assistance employees are -6% more likely to recommend Home Care Assistance as a great place to work

42%	Promoters
10%	Passives
48%	Detractors

Working at Home Care Assistance

Working at Home Care Assistance is rated below average by 41 employees, across various culture dimensions. Home Care Assistance employees rate eNPS highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Home Care Assistance’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in San Francisco. See below in detail how working at Home Care Assistance was rated by employees.

Overall Company Culture at Home Care Assistance

Overall Company Culture at Home Care Assistance is rated D

Last updated months ago

Bottom

15%

Home Care Assistance ranks in the Bottom 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 41 Employees

View Results

100

Summary	Department	Score
Customer Support 58	Customer Support	58

Home Care Assistance Employee Reviews

Out of 72 Home Care Assistance employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping Home Care Assistance improve their work culture.

55%

45%

Positive Reviews	55%
Constructive Feedback	45%

Positive Reviews From Home Care Assistance Employees

What did you like most about the interview process?
Meeting the founder and COO.
Anonymous Review
What is most positive about the culture and environment at your company?
Unfortunately, I can't think of anything.
Anonymous Review
What are some of the best things about your team?
Most are nice people who genuinely care.
Anonymous Review

Constructive Feedback From Home Care Assistance Employees

What's going wrong and how can it be improved?
Private equity ownership has destroyed the culture and crushed the heart and soul of this company. Must pay caregivers more and reduce the over 50% profit margin.
Anonymous Review
Why do you feel undervalued and what would make you feel better about your compensation?
Lousy benefits. Offered equity when hired. Promised equity at annual review. Got zilch.
Anonymous Review
What does the leadership team need to get better at?
Caring about people; caregivers, and clients. Remembering the service the company provides.
Anonymous Review

Home Care Assistance Company Information

Home Care Assistance Company Overview

"The provide older adults with affection and care that enables them to live happier, healthier lives at home"

Home Care Assistance was founded in 2002 and its current CEO is Lily Sarafan. Since its inception 24 years ago, Home Care Assistance has grown to 6000 employees.

Home Care Assistance Mission, Vision & Values

Home Care Assistance Mission & Values

Our mission at Home Care Assistance is to change the way the world ages. We provide older adults with quality care that enables them to live happier, healthier lives at home. Our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in home care. We embrace a positive, balanced approach to aging centered on the evolving needs of older adults.

Home Care Assistance Mission, Vision & Values

Headquarter	221 Main Street, Suite 520 San Francisco, CA 94105 United States of America
Website	homecareassistance.com/
Founding Date	2002
Company Status	Private

Home Care Assistance Competitors

Home Care Assistance competitors include Addus Homecare and HomeCare.com. Home Care Assistance ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Home Care Assistance compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About Home Care Assistance Competitors

Home Care Assistance Employees

Home Care Assistance has 6000 employees. 41 employees at Home Care Assistance have reviewed Home Care Assistance across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 41 Home Care Assistance employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Home Care Assistance are mostly dissatisfied with their total compensation at Home Care Assistance, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Home Care Assistance are mostly dissatisfied with their team. 41 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Home Care Assistance are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Home Care Assistance believe the environment at Home Care Assistance is positive. Most Participants believe the pace of work at Home Care Assistance is moderate. About 48% of the employees at Home Care Assistance work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Home Care Assistance are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Home Care Assistance - Employee Onboarding

Home Care Assistance employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Home Care Assistance Employee Onboarding

Home Care Assistance KPIs and OKRs

Employees’ understanding of Home Care Assistance's KPIs and OKRs is essential for its success. Out of 2 Home Care Assistance employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

Answer	Percent
Yes	50%
No	50%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	0%
No	0%

Are the KPIs/OKRs for your department clear?

Home Care Assistance KPIs & OKRs

Home Care Assistance CEO & Leadership

Home Care Assistance CEO - Lily Sarafan

56 /100

Lily’s approval rate is lower compared to CEOs at similar sized companies, putting Lily in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in San Francisco. Lily Sarafan’s employees rank Home Care Assistance in the Bottom 40% for Outlook, in the Bottom 30% for Environment, and in the Bottom 25% for Retention. Sarafan is generally unpopular with Home Care Assistance employees, but ranks especially low with employees with 1 to 3 Years experience, and by employees identified with Other ethnicities and Female employees. However, Caucasian employees have a slightly more favorable view of the CEO. When compared to Home Care Assistance’s competitors, Lily Sarafan ranks below both HomeCare.com CEO Todd Walrath and Addus Homecare CEO Dirk Allison.

Home Care Assistance Leadership

The Home Care Assistance Executive Team is rated a “D” and led by CEO Lily Sarafan, Executive Director James Pierce, and Vice President of Human Resources & Community Relations Jacqueline Dickson

Explore Home Care Assistance Leadership Team

Home Care Assistance Salaries

How much does Home Care Assistance pay?

How much do people at Home Care Assistance get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Home Care Assistance is $116,715, or $56 per hour, while the estimated median salary is $132,271, or $63 per hour.

At Home Care Assistance, the highest paid job is a Director of Operations at $370,801 annually and the lowest is a CS Rep at $45,534 annually. Average Home Care Assistance salaries by department include: Product at $169,688, Business Development at $163,813, Admin at $50,155, and Marketing at $108,949. Half of Home Care Assistance salaries are above $132,271.

23 employees at Home Care Assistance rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 71 ratings) while 23 employees at Home Care Assistance rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 24 ratings).

Last updated months ago.

Home Care Assistance Salary Range Histogram
Summary	Salary Range	Percentile
1st Percentile $74k	$74k	1st Percentile
17th Percentile $103k	$103k	17th Percentile
33rd Percentile $129k	$129k	33rd Percentile
50th Percentile $209k	$209k	50th Percentile
67th Percentile $276k	$276k	67th Percentile
83rd Percentile $320k	$320k	83rd Percentile
100th Percentile $371k	$371k	100th Percentile

$116,715^*

Average Compensation

$132,271^*

Median Compensation

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Home Care Assistance Salaries by Department

Explore Home Care Assistance Salaries

Diversity & Inclusion at Home Care Assistance

Diverse employees at Home Care Assistance score the company 49/100 across various culture categories, placing Home Care Assistance in the Bottom 10% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Home Care Assistance across various culture dimensions.

Ranked Culture the Highest

Women 56/100

Department - Customer Support

Men N/A/100

Diverse Employees 56/100

Department - Customer Support

Ranked Culture the Lowest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

Explore Home Care Assistance Diversity & Inclusion

Home Care Assistance Perks & Benefits

Health & Wellness

Dental Insurance
Vision Insurance
Health Insurance
Life Insurance

Paid Time Off

PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave

Financial Benefits

401K / Retirement Plan

Office Perks

Unique Office Space

Explore Home Care Assistance Perks and Benefits

Home Care Assistance PTO

Home Care Assistance's PTO and Vacation policy typically gives 0-10 days off a year. Home Care Assistance's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

Answer	Percent
Flex Time	0%
Vacation Policy	0%
Office Meals	0%
401k Contribution	100%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	0%
No	100%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	0%
$1500 - $2500/mo	0%
$1000 -$1500/mo	0%
$500 -$1000/mo	100%
Less than $500/mo	0%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Home Care Assistance PTO Policy

Home Care Assistance Careers

Home Care Assistance Jobs

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Frequently Asked Questions regarding Home Care Assistance

What is Home Care Assistance address?

Home Care Assistance location is at 221 Main Street, Suite 520

Who is the CEO of Home Care Assistance?

Home Care Assistance CEO is Lily Sarafan, their score by employees is 56

What is Home Care Assistance eNPS?

The eNPS for Home Care Assistance is -6

What is the salary for Sales Associate in Home Care Assistance?

Sales Associate average salary in the US is 85k

What are the salaries in the Design in Home Care Assistance?

The average salaries for Design in Home Care Assistance is 117k

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