Home Point Financial – Customer service related to payment is worst experience. 6 weeks now and they still have not resolved a very simple issue that is effecting my account and credit.

Mortgage lender offering an array of products including conventional home loans, reverse mortgages, FHA, VA, USDA loans and more. read more

EMPLOYEE PARTICIPANTS: 43

TOTAL RATINGS: 404

CEO: Willie Newman

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Customer service related to payment is worst experience. 6 weeks now and they still have not resolved a very simple issue that is effecting my account and credit.

Other Employee Reviews for Home Point Financial

What is the best part about your compensation package?

I was well paid, commensurate with my responsibilities.
Compensation review

Briefly describe your overall experience at your company

Horrible. Waste of time. Spinning wheels only to get ahead but be knocked back down by slow underwriting turn time and mismanagement by supervisors and upper management

What is most positive about the culture and environment at your company?

Family and support unlike other Companies
Environment review

Briefly describe your overall experience at your company

Good Pay, seem to care about employees

Briefly describe your overall experience at your company

Not happy at all - siloed

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Home Point Financial – Customer service related to payment is worst experience. 6 weeks now and they still have not resolved a very simple issue that is effecting my account and credit.

Customer service related to payment is worst experience. 6 weeks now and they still have not resolved a very simple issue that is effecting my account and credit.

Other Employee Reviews for Home Point Financial

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