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HomeServe USA Claimed Company
HomeServe USA is a provider of home emergency repair service plans. read more
HomeServe USA Company Culture
HomeServe USA Culture
This score is derived from employee ratings & reviews4.3/5
HomeServe USA's Overall Culture is rated A-
Top Rated Culture Dimensions
Compensation
A+Environment
A+Happiness
A+Meetings
A+Perks & Benefits
A+HomeServe USA CEO
Top 35%Top 35% of Similar Size Companies on Comparably
Tom Rusin
71 /100
See More
Diversity at HomeServe USA
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at HomeServe USA
Top 15%Top 15% of Similar Size Companies on Comparably
A-
Women at HomeServe USA have rated Compensation, Perks And Benefits, and Happiness as the highest categories they have scored
HomeServe USA eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 40%Top 40% of Similar Size Companies on Comparably
Recommend to a Friend?
7
HomeServe USA employees are 7% more likely to recommend HomeServe USA as a great place to work
| 48% | Promoters |
|---|---|
| 11% | Passives |
| 41% | Detractors |
Working at HomeServe USA
Working at HomeServe USA is rated highly by 33 employees, across various culture dimensions. HomeServe USA employees are most satisfied about Compensation, Environment, and Happiness categories, putting HomeServe USA’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in New York. See below in detail how working at HomeServe USA was rated by employees.
Overall Company Culture at HomeServe USA
A-
Overall Company Culture at HomeServe USA is rated A-
Last updated months ago
Top
15%
HomeServe USA ranks in the Top 15% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterHomeServe USA Employee Reviews
Out of 23 HomeServe USA employee reviews, 24% were positive. The remaining 76% were constructive reviews with the goal of helping HomeServe USA improve their work culture.
| Positive Reviews | 24% |
|---|---|
| Constructive Feedback | 76% |
Positive Reviews From HomeServe USA Employees
- What do you like best about the leadership team?Honest straight to the point, helpfull
- What do you like best about the leadership team?approachable, fair, they listen and care
- What are some of the best things about your team?fun, smart, eager to learn and hard workers
Constructive Feedback From HomeServe USA Employees
- What does the leadership team need to get better at?actually planning for company success
- Why do you feel undervalued and what would make you feel better about your compensation?Higher wage, Home Serve Stock Plan
HomeServe USA Company Information
HomeServe USA Company Overview
HomeServe USA is a provider of home emergency repair service plans.
HomeServe USA Mission, Vision & Values
HomeServe USA Mission & Values
At HomeServe USA, corporate and social responsibility is a core component of our culture upon which we have a rich history of giving back to the communities in which we live and work. Supplementing our corporate efforts we constantly look for ways to support our communities and encourage our employees across North America to contribute in any way they can.
HomeServe USA Vision Statement
As part of those efforts HomeServe USA is establishing a Hardship Foundation focusing efforts on those with a demonstrated need for assistance and we welcome funding requests that align with our Mission Statement and that ultimately help our community and our citizens flourish. To further shape and further its interests HomeServe USA has developed a Mission Statement and Strategic Framework to guide our philanthropic activities, and we believe they will assist us in building productive relationships with potential beneficiaries.
| Headquarter | Norwalk, CT 06851 United States of America |
|---|---|
| Website | www.homeserveusa.com |
| Founding Date | 2003 |
| Tel | 305-477-2764 |
| Company Status | Private |
HomeServe USA Competitors
HomeServe USA competitors include The Execu|Search Group and BlueTriton Brands. HomeServe USA ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how HomeServe USA compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
HomeServe USA Employees
33 employees at HomeServe USA have reviewed HomeServe USA across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 33 HomeServe USA employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at HomeServe USA are extremely happy with their total compensation at HomeServe USA, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at HomeServe USA are extremely happy with their team. 33 Participants grade the quality of their coworkers an A+. The majority believe the meetings at HomeServe USA are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at HomeServe USA believe the environment at HomeServe USA is positive. Most Participants believe the pace of work at HomeServe USA is comfortably fast. About 67% of the employees at HomeServe USA work 8 hours or less, while 17% of them have an extremely long day - longer than twelve hours.
Overall, the employees at HomeServe USA are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining HomeServe USA - Employee Onboarding
The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
HomeServe USA KPIs and OKRs
At this moment no HomeServe USA employees have provided insight into whether or not they clearly understand HomeServe USA's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
HomeServe USA CEO & Leadership
HomeServe USA CEO - Tom Rusin
71 /100
Tom’s approval rate is just above average, putting Tom in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to the CEOs of all other companies in New York. Tom Rusin is well regarded by employees for the Compensation HomeServe USA offers, and ranks among the Top 5% of CEOs by employees in that category. Tom is most liked by Male employees and Caucasian employees. When compared to HomeServe USA’s competitors, Tom Rusin ranks just above The Execu|Search Group’s CEO Larry Dolinko. With Tom’s leadership, HomeServe USA employee respondents are most happy about their Compensation and Environment. Tom was rated slightly below average for Professional Development.
HomeServe USA Leadership
The HomeServe USA Executive Team is rated a “B+” and led by CEO Tom Rusin, Chief Sales Officer Michael Backus, and Senior Vice President, Marketing Tina Cinque
Tom Rusin CEO / President
Tom Rusin serves as the CEO / President of HomeServe USA.
Michael Backus Chief Sales Officer
Michael Backus serves as the Chief Sales Officer of HomeServe USA. Michael started at HomeServe USA in Apr of 2016.... read more
Tina Cinque Senior Vice President, Marketing
Tina Cinque serves as the Senior Vice President, Marketing of HomeServe USA. Tina started at HomeServe USA in Aug of... read more
Gary Lewis Vice President of IT Operations
Gary Lewis serves as the Vice President of IT Operations of HomeServe USA. Gary started at HomeServe USA in Oct of 2016.... read more
Peter Matamala Vice President, IT Operations
Peter Matamala serves as the Vice President, IT Operations of HomeServe USA. Peter started at HomeServe USA in Nov of... read more
Craig Davis SVP, Digital Marketing
Craig Davis serves as the SVP, Digital Marketing of HomeServe USA. Craig started at HomeServe USA in December of 2018.... read more
Richard Gannon Chief Financial Officer
Richard Gannon serves as the Chief Financial Officer of HomeServe USA. Richard started at HomeServe USA in August of... read more
Fred Rodriguez Chief Information Officer
Fred Rodriguez serves as the Chief Information Officer of HomeServe USA. Fred started at HomeServe USA in April of 2018.... read more
Bill Graham Chief Marketing Officer, Board Director
Bill Graham serves as the Chief Marketing Officer, Board Director of HomeServe USA.
HomeServe USA Salaries
How much does HomeServe USA pay?
How much do people at HomeServe USA get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at HomeServe USA is $119,478, or $57 per hour, while the estimated median salary is $117,801, or $56 per hour.
At HomeServe USA, the highest paid job is a Director of Sales at $212,298 annually and the lowest is a Marketing Associate at $48,590 annually. Average HomeServe USA salaries by department include: Product at $162,169, Sales at $149,824, Operations at $83,995, and Finance at $91,324. Half of HomeServe USA salaries are above $117,801.
11 employees at HomeServe USA rank their Compensation in the Top 5% of similar sized companies in the US (based on 31 ratings) while 10 employees at HomeServe USA rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 10 ratings).
Salaries contributed from HomeServe USA employees include job titles like Marketing Manager. Comparably data has a total of 0 salary records from HomeServe USA employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $71k | $71k | 1st Percentile |
17th Percentile $94k | $94k | 17th Percentile |
33rd Percentile $118k | $118k | 33rd Percentile |
50th Percentile $175k | $175k | 50th Percentile |
67th Percentile $233k | $233k | 67th Percentile |
83rd Percentile $269k | $269k | 83rd Percentile |
100th Percentile $295k | $295k | 100th Percentile |
$119,478*
Average Compensation
$117,801*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
HomeServe USA Salaries by Department
Diversity & Inclusion at HomeServe USA
The Diversity score provides insights into how diverse employees feel and rate their work experience at HomeServe USA across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
HomeServe USA Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
- Unique Office Space
HomeServe USA PTO
HomeServe USA PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
HomeServe USA Careers
HomeServe USA Jobs
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Overview of Candidates Interested in HomeServe USA on Comparably
Candidates By Department
All Industries | 33% | |
|---|---|---|
IT | 33% | |
Business Development | 33% |
Candidates By Location
New York City | 67% | |
|---|---|---|
Ambler | 33% |
Frequently Asked Questions regarding HomeServe USA
Who is the CEO of HomeServe USA?
HomeServe USA CEO is Tom Rusin, their score by employees is 71
What is HomeServe USA eNPS?
The eNPS for HomeServe USA is 7
What is the salary for Technical Support in HomeServe USA?
Technical Support average salary in the US is 92k
What are the salaries in the Operations in HomeServe USA?
The average salaries for Operations in HomeServe USA is 84k
Who are HomeServe USA competitors?
HomeServe USA main competitors are The Execu|Search Group, BlueTriton Brands
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