Im currently in a extended stay america room where the room was cancled my first night- when i arrived- i ended uo sleepin in my car- i got a room dirtly lenens- no hot shower,tv broken,poor lighting,toiket broken,and today theres a man hold up in a roon making death threats!! Police let us leave!!!

Other Employee Reviews for Hotels.com

Briefly describe your overall experience at your company

Professionalism is well practiced, no negative energy is present.

Briefly describe your overall experience at your company

Great people, great tech, large opportunity

What is the best part about your compensation package?

I get time off every once in a while
Compensation review

What can this brand most improve?

The absolute worst customer service. The online chat was not helpful at all and did not take ownership of any wrongdoing

What can this brand most improve?

Stop making excuses , false promises and simply refund as promised in writing

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