Hotels.com – Customer service. I have been going back and forth between customer service and gift cards and nobody can assist me | Comparably
Comparably

Hotels.com – Customer service. I have been going back and forth between customer service and gift cards and nobody can assist me

Hotels.com Claimed Company
Online accommodation booking website read more
EMPLOYEE
PARTICIPANTS
28
TOTAL
RATINGS
298
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Customer service. I have been going back and forth between customer service and gift cards and nobody can assist me

Posted a month ago

Other Employee Reviews for Hotels.com

Briefly describe your overall experience at your company

Professionalism is well practiced, no negative energy is present.

Briefly describe your overall experience at your company

Great people, great tech, large opportunity

What is the best part about your compensation package?

I get time off every once in a while

Compensation review
What can this brand most improve?

The absolute worst customer service. The online chat was not helpful at all and did not take ownership of any wrongdoing

What can this brand most improve?

Stop making excuses , false promises and simply refund as promised in writing

Read Reviews by Category

All (59 reviews)
Leadership (3 reviews)
Compensation (3 reviews)
Team (3 reviews)
Environment (2 reviews)
Outlook (3 reviews)

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