25
NPS
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Hunt Oil Company
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About Hunt Oil Company's Brand
Hunt Oil Company is a privately held exploration and production company that has successfully conducted petroleum operations for more than 80 years.
Brand at a Glance
89%
Customer Loyalty
3.4/5
Product Quality
3.6/5
Pricing
3.6/5
Customer Service
Hunt Oil Company NPS
Hunt Oil Company's Net Promoter Score (NPS) is a 25 with 50% Promoters, 25% Passives, and 25% Detractors. Net Promoter Score tracks whether Hunt Oil Company's customers would recommend using the product based on a scale of -100 to 100.
Hunt Oil Company Overall NPS
| 50% | Promoters |
|---|---|
| 25% | Passives |
| 25% | Detractors |
Hunt Oil Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 100 | Jul 2022 | 100 |
Aug 2023 0 | Aug 2023 | 0 |
Aug 2025 0 | Aug 2025 | 0 |
Nov 2025 25 | Nov 2025 | 25 |
Jan 2026 40 | Jan 2026 | 40 |
Mar 2026 25 | Mar 2026 | 25 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Hunt Oil Company Customer Loyalty
89%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
89% of Hunt Oil Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Hunt Oil Company Product Quality
3.4/5
Hunt Oil Company has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Hunt Oil Company's overall Product Quality score rated by its users and customers.
Hunt Oil Company Product Information
Hunt Oil Company’s product quality score is a 3.4 out of 5 as rated by its users and customers.
- Website
- http://www.huntoil.com
- Company Size
- 1,001-5,000 Employees
Industry
Energy and Manufacturing
Energy
Hunt Oil Company Pricing
Hunt Oil Company ROI & Value For Money
3.6/5
Hunt Oil Company has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
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Hunt Oil Company Customer Satisfaction (CSAT)
Hunt Oil Company Customer Satisfaction (CSAT) Score
71 / 100
Hunt Oil Company has an overall Customer Satisfaction score of 71 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
14%
Satisfied
57%
Neither Satisfied nor Dissatisfied
29%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Hunt Oil Company Customer Service
3.6/5
Hunt Oil Company has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
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About Hunt Oil Company's Customer Service
Address
1900 North Akard Street, Dallas, TX 75201-2300
Website
http://www.huntoil.com
Phone Number
214-978-8000
Hunt Oil Company as an Employer
3.8/5
Hunt Oil Company has a 3.8/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
Hunt Oil Company scored a 25 for Net Promoter Score and a 23 for Employee Net Promoter Score. NPS gauges how likely a customer of Hunt Oil Company would recommend the brand to a friend. ENPS measures how likely Hunt Oil Company employees would recommend working at Hunt Oil Company to a friend.
Net Promoter Score
25
NPS Score
| 50% | Promoters |
|---|---|
| 25% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
23
eNPS Score
| 56% | Promoters |
|---|---|
| 11% | Passive |
| 33% | Detractors |
