-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Hyp3r
Marketing or Exec? Claim Your Free Account
About Hyp3r's Brand
HYP3R makes it easy for businesses to engage influential customers at specific locations on a personal level, in real-time.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
3/5
Pricing
3/5
Customer Service
Hyp3r NPS
Hyp3r's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Hyp3r's customers would recommend using the product based on a scale of -100 to 100.
Hyp3r Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Hyp3r NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2022 -100 | Mar 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Hyp3r Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Hyp3r users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Hyp3r Product Quality
4/5
Hyp3r has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Hyp3r's overall Product Quality score rated by its users and customers.
Hyp3r Product Information
Hyp3r’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://hyp3r.com
- Company Size
- 11-50 Employees
Industry
Tech
Business Services
Enterprise
On Demand
Travel
Hyp3r Pricing
Hyp3r ROI & Value For Money
3/5
Hyp3r has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Hyp3r's overall ROI score rated by its users and customers.
Hyp3r Customer Satisfaction (CSAT)
Hyp3r Customer Satisfaction (CSAT) Score
100 / 100
Hyp3r has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Hyp3r Customer Service
3/5
Hyp3r has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Hyp3r's overall Customer Service score rated by its users and customers.
About Hyp3r's Customer Service
Address
350 Lincoln Road,, San Francisco, CA
Website
http://hyp3r.com
Hyp3r as an Employer
4.2/5
Hyp3r has a 4.2/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Hyp3r scored a -100 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Hyp3r would recommend the brand to a friend. ENPS measures how likely Hyp3r employees would recommend working at Hyp3r to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
