iHerb Employee Reviews
Out of 87 iHerb employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping iHerb improve their work culture. The Product team, with 64% positive reviews, reports the best experience at iHerb compared to all other departments at the company.
Briefly describe your overall experience at your company
Review from Product Dept
What do you like best about the leadership team?
Their dedication to their team members and their wellbeing
Competent and fair to employees. Make good decisions
Review from Product Dept
Their way to lead by example.
Good Leadership Team, Best Benefit
What does the leadership team need to get better at?
Open communication. Alignment across product. IT and marketing.
Needs to be better at Communication and fair treatment
listening, comprehension, understanding others, being open minded, being helpful and not worse, making work a place you feel comfortable at
The whole staff at easton Iherb needs to work on patience, professionaism, fairness, and honestly . They need to work on their attitudes because that has a big impact on if employees are willing to come in and enjoy what theyre doing for 10 hrs .
Review from Product Dept
Putting themselves on our level and seeing what we deal with day to day instead of shrugging off our demands. Some of which is simply asking for better wifi to put out more productivity on their end versus staring at loading screens all day. They don't listen.
What is the best part about your compensation package?
Nice to have them available
100% paid healthcare and life insurance
Health care is the best
savings program is quite good
Review from Product Dept
The medical benefits, all of them are good
Why do you feel undervalued and what would make you feel better about your compensation?
They say one thing and do a completely different thing
They change the shift schedules constantly and mandate hours most people never signed up for. They force people to work harder instead of smarter. Just an idiotic company anymore. Most senior members stick around hoping to bank on the lump lump sums of cash promised with phantom stock.
What are some of the best things about your team?
Good competent people who get the job done
Review from Product Dept
What do your coworkers need to improve and how could you work together better?
They need to get better attitudes and work on how to manage people
Attitudes and respect. Its 2022 its no reason racisim is a thing especially at a work place . Grow up
they have no respect, poor attitudes they love to make people feel unworthy and a simple hi or smile was asking for to much. They are miserable. But way more helpful then the supervisors or managers
Review from Product Dept
What is most positive about the culture and environment at your company?
Nothing at all, arbitrary decisions, a lot of favoritism and unfair behavior, total disrespect for human beings and human dignity.
Everything is nice here, yeah
Review from Product Dept
I don't focus on culture except when people talk around me in there language and don't know what there saying or trying to train someone who can't speak English
the kindness and the team kindness
Review from Product Dept
The coworkers. Management and up all have other agendas behind closed doors and screw us any chance they get.
What needs to change to make the company culture better?
Get knowledgeable and intelligent leaders
Close iherb and learn better management skills
What did you like most about the interview process?
It was done all over phone
I started as a temp so my interview was with the agency. When I became core I had no interview with iherb
it was comfortable and easy
Review from Product Dept
What would you improve about your company's interview process?
Be honest about how they work and what they do in the workplace
STOP LYING TO THESE PEOPLE . YOUS ARE RUDE THERE IS NO GOOD ATTITUDE IN THE WORK PLACE YOUR STAFF DONT EVEN FEEL COMFORTABLE TALKNG TO YOU . THATS WHY THEY ALL TALK ABOUT YOU
Hire qualified people, instead of throwing anybody into the jobs.
Review from Product Dept
What makes you most happy at work?
Accomplishing my goals success achievements
Going to eat on break
Staying busy, my job allows me to do different jobs
I love the fair pay and work environment
Review from Product Dept
What's going wrong and how can it be improved?
Leadership needs to be vastly improved on how to treat hourly workers.
Review from Product Dept
For starters every worker feeling like an important cog in the structure, not simply replaceable. Too many lies and deception with management and higher ups to hold employees telling them they will make it big when their worthless phantom stock becomes reality. Shady executives all around.
What do you like best about your company?
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What would you most like to see improved at your company?
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