InboxDollars NPS & Customer Reviews

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InboxDollars

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InboxDollars

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About InboxDollars' Brand

InboxDollars rewards consumers with cash for their everyday online and mobile activities.

Brand at a Glance

85%

Customer Loyalty

2.8/5

Product Quality

2.8/5

Pricing

2.6/5

Customer Service

InboxDollars NPS

InboxDollars's Net Promoter Score (NPS) is a -24 with 30% Promoters, 16% Passives, and 54% Detractors. Net Promoter Score tracks whether InboxDollars's customers would recommend using the product based on a scale of -100 to 100.

InboxDollars Overall NPS

-24

NPS

30%	Promoters
16%	Passives
54%	Detractors

InboxDollars NPS Trend

-100

-50

100

Summary	Date	Score
Oct 2025 -27	Oct 2025	-27
Nov 2025 -27	Nov 2025	-27
Dec 2025 -27	Dec 2025	-27
Feb 2026 -27	Feb 2026	-27
Mar 2026 -27	Mar 2026	-27
Apr 2026 -27	Apr 2026	-27
May 2026 -27	May 2026	-27
Jun 2026 -27	Jun 2026	-27
Aug 2026 -27	Aug 2026	-27
Sep 2026 -25	Sep 2026	-25
Oct 2026 -25	Oct 2026	-25
Nov 2026 -25	Nov 2026	-25

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

InboxDollars NPS by Gender

Male customers rated InboxDollars's NPS 14 points higher than Female customers.

Male

-17

InboxDollars's NPS was rated -17 by Male customers on Comparably.

33%

Promoters

17%

Passives

50%

Detractors

Female

-31

InboxDollars's NPS was rated -31 by Female customers on Comparably.

25%

Promoters

19%

Passives

56%

Detractors

InboxDollars NPS by Ethnicity

InboxDollars's NPS was rated the highest by Native American customers, and the lowest by Asian or Pacific Islander customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -28	Caucasian	-28
Hispanic or Latino -29	Hispanic or Latino	-29
African American/Black -15	African American/Black	-15
Asian or Pacific Islander -39	Asian or Pacific Islander	-39
Native American -14	Native American	-14
Other -21	Other	-21

InboxDollars NPS by Age

InboxDollars's NPS was rated the highest by customers ages 56-60, and the lowest by customers ages 66+.

100

Summary

Age

Promoters

Passives

Detractors

18-25

33%

23%

44%

26-30

33%

17%

50%

31-35

34%

12%

54%

36-40

23%

19%

58%

41-45

32%

16%

52%

46-50

27%

18%

55%

51-55

11%

32%

57%

56-60

36%

37%

27%

61-65

22%

11%

67%

66+

21%

71%

InboxDollars NPS by Usage

InboxDollars's NPS was rated the highest by customers who have used InboxDollars's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -18	Less than 1 Year	-18
1 to 2 Years -28	1 to 2 Years	-28
2 to 5 Years -44	2 to 5 Years	-44
5 to 10 Years -27	5 to 10 Years	-27
Over 10 Years 14	Over 10 Years	14

InboxDollars Customer Reviews

Out of the 87 InboxDollars customer reviews 50 were positive and 37 were constructive. InboxDollars customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

InboxDollars Customer Loyalty

85%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

85% of InboxDollars users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

85%

15%

InboxDollars Customer Loyalty Score by Gender

Female customers rated InboxDollars's Customer Loyalty score 5% higher than Male customers.

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Male

85%

Yes

Female

90%

Yes

InboxDollars Customer Loyalty Score by Ethnicity

InboxDollars's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of InboxDollars.

out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Native American

out of 100

Other

InboxDollars Customer Loyalty Score by Age

InboxDollars's Customer Loyalty score was rated the highest by customers ages 61-65, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of InboxDollars.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 90%	18-25	90%
26-30 84%	26-30	84%
31-35 86%	31-35	86%
36-40 88%	36-40	88%
41-45 87%	41-45	87%
46-50 91%	46-50	91%
51-55 87%	51-55	87%
56-60 92%	56-60	92%
61-65 95%	61-65	95%
66+ 87%	66+	87%

InboxDollars Customer Loyalty Score by Usage

InboxDollars's Customer Loyalty score was rated the highest by customers who have used InboxDollars's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	88%
1 to 2 Years	88%
2 to 5 Years	90%
5 to 10 Years	84%
Over 10 Years	87%

InboxDollars Customer Loyalty Score by Industry

InboxDollars's Customer Loyalty score was rated the highest by Architecture and Planning industry customers, and the lowest by Transportation industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	80%
Accounting	88%
Aerospace and Aviation	70%
Fashion and Beauty	100%
Architecture and Planning	100%
Arts and Entertainment	55%
Beverage, Wine and Spirits	100%
Business and Consumer Services	100%
Computer Hardware	100%
Construction	90%
Consumer Services	100%
Education	88%
Healthcare, Hospitals and Medicine	94%
Hospitality	100%
Manufacturing and Machinery	82%
Mechanical, Civil or Industrial Engineering	100%
Non-Profit	85%
Professional Services	100%
Real Estate	100%
Restaurants	90%
Retail	75%
Security and Investigations	100%
Transportation	40%
Warehousing	90%

InboxDollars Product Quality

2.8/5

InboxDollars has an overall Product Quality score of 2.8 out of 5 stars rated by its users and customers.

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InboxDollars Product Information

InboxDollars’s product quality score is a 2.8 out of 5 as rated by its users and customers. Reviewers from the Mechanical, Civil or Industrial Engineering industry rated InboxDollars's product the highest. Reviewers from the Fashion and Beauty industry rated InboxDollars the lowest at 3.5.

Website: http://corporate.inboxdollars.com/

Company Size: 201-500 Employees

Industry

Tech

Professional Services

Quick Insights into InboxDollars Product Quality

InboxDollars's Product Quality score was rated highest by customers from the Mechanical, Civil or Industrial Engineering industry, and rated lowest by customers from the Transportation industry.

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Ranked InboxDollars Product Quality the Highest

Mechanical, Civil or Industrial Engineering	5
Other	3.5
18-25	3.4

Ranked InboxDollars Product Quality the Lowest

Native American	2.3
66+	2.2
Transportation	1.5

InboxDollars Product Quality Score by Gender

Male customers rated InboxDollars's Product Quality score 0.1 stars higher than Female customers.

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Male

2.9/5

Female

2.8/5

InboxDollars Product Quality Score by Ethnicity

InboxDollars's Product Quality score was rated the highest by Other customers, and the lowest by Native American customers.

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Summary	Ethnicity	Score
Caucasian 2.7	Caucasian	2.7
Hispanic or Latino 2.9	Hispanic or Latino	2.9
African American/Black 3	African American/Black	3
Asian or Pacific Islander 3.1	Asian or Pacific Islander	3.1
Native American 2.3	Native American	2.3
Other 3.5	Other	3.5

InboxDollars Product Quality Score by Age

InboxDollars's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 3.4	18-25	3.4
26-30 2.9	26-30	2.9
31-35 2.6	31-35	2.6
36-40 2.7	36-40	2.7
41-45 3.1	41-45	3.1
46-50 2.8	46-50	2.8
51-55 2.5	51-55	2.5
56-60 3	56-60	3
61-65 2.7	61-65	2.7
66+ 2.2	66+	2.2

InboxDollars Product Quality Score by Usage

InboxDollars's Product Quality score was rated the highest by customers who have used InboxDollars's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	3
1 to 2 Years	2.7
2 to 5 Years	2.7
5 to 10 Years	2.8
Over 10 Years	3.3

InboxDollars Product Quality Score by Industry

InboxDollars's Product Quality score was rated the highest by Mechanical, Civil or Industrial Engineering industry customers, and the lowest by Transportation industry customers.

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Tech	3.1
Accounting	2.6
Aerospace and Aviation	2.3
Fashion and Beauty	3.5
Architecture and Planning	3.7
Arts and Entertainment	2.9
Beverage, Wine and Spirits	4.1
Business and Consumer Services	3.1
Computer Hardware	3.5
Construction	2.4
Consumer Services	3.3
Education	3
Healthcare, Hospitals and Medicine	2.8
Hospitality	3.1
Manufacturing and Machinery	3.8
Mechanical, Civil or Industrial Engineering	5
Non-Profit	2.4
Professional Services	3.5
Real Estate	3.8
Restaurants	3
Retail	3
Security and Investigations	2.3
Transportation	1.5
Warehousing	2.1

InboxDollars Pricing

InboxDollars ROI & Value For Money

2.8/5

InboxDollars has a value for money and ROI score of 2.8 out of 5 stars rated by its users and customers.

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InboxDollars Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Mechanical, Civil or Industrial Engineering industry. The users from the Business and Consumer Services industry think that they had the lowest ROI from InboxDollars.

Quick Insights into InboxDollars ROI

InboxDollars's ROI score was rated highest by customers from the Mechanical, Civil or Industrial Engineering industry, and rated lowest by customers from the Transportation industry.

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Ranked InboxDollars ROI the Highest

Mechanical, Civil or Industrial Engineering	4.6
Other	3.3
Over 10 Years	3.3

Ranked InboxDollars ROI the Lowest

66+	2.4
Hispanic or Latino	2.3
Transportation	1.5

InboxDollars ROI Score by Gender

InboxDollars's ROI score was rated 2.8 by both Female and Male customers on Comparably.

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Male

2.8/5

Female

2.8/5

InboxDollars ROI Score by Ethnicity

InboxDollars's ROI score was rated the highest by Other customers, and the lowest by Hispanic or Latino customers.

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Summary	Ethnicity	Score
Caucasian 2.7	Caucasian	2.7
Hispanic or Latino 2.3	Hispanic or Latino	2.3
African American/Black 3	African American/Black	3
Asian or Pacific Islander 2.9	Asian or Pacific Islander	2.9
Native American 2.7	Native American	2.7
Other 3.3	Other	3.3

InboxDollars ROI Score by Age

InboxDollars's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 3.1	18-25	3.1
26-30 2.9	26-30	2.9
31-35 2.8	31-35	2.8
36-40 2.7	36-40	2.7
41-45 2.7	41-45	2.7
46-50 2.8	46-50	2.8
51-55 2.6	51-55	2.6
56-60 3.1	56-60	3.1
61-65 2.4	61-65	2.4
66+ 2.4	66+	2.4

InboxDollars ROI Score by Usage

InboxDollars's ROI score was rated the highest by customers who have used InboxDollars's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	2.8
1 to 2 Years	2.8
2 to 5 Years	2.7
5 to 10 Years	2.6
Over 10 Years	3.3

InboxDollars ROI Score by Industry

InboxDollars's ROI score was rated the highest by Mechanical, Civil or Industrial Engineering industry customers, and the lowest by Transportation industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech	3
Accounting	3
Aerospace and Aviation	3.6
Fashion and Beauty	3.3
Architecture and Planning	2.6
Arts and Entertainment	2.6
Beverage, Wine and Spirits	4.1
Business and Consumer Services	1.5
Computer Hardware	2.7
Construction	2.5
Consumer Services	3.3
Education	2.4
Healthcare, Hospitals and Medicine	2.8
Hospitality	3
Manufacturing and Machinery	2.4
Mechanical, Civil or Industrial Engineering	4.6
Non-Profit	2.6
Professional Services	3.2
Real Estate	4
Restaurants	2.6
Retail	2.6
Security and Investigations	2.5
Transportation	1.5
Warehousing	2.3

InboxDollars Customer Satisfaction (CSAT)

InboxDollars Customer Satisfaction (CSAT) Score

40 / 100

InboxDollars has an overall Customer Satisfaction score of 40 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	20%
Satisfied	20%
Neither Satisfied nor Dissatisfied	23%
Dissatisfied	18%
Very Dissatisfied	19%

Very Satisfied

20%

Satisfied

20%

Neither Satisfied nor Dissatisfied

23%

Dissatisfied

18%

Very Dissatisfied

19%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into InboxDollars Customer Satisfaction

InboxDollars's Customer Satisfaction score was rated highest by customers from the Mechanical, Civil or Industrial Engineering industry, and rated lowest by customers from the Warehousing industry.

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Ranked InboxDollars Customer Satisfaction the Highest

Mechanical, Civil or Industrial Engineering	100%
18-25	60%
Other	57%

Ranked InboxDollars Customer Satisfaction the Lowest

Native American	33%
66+	23%
Warehousing	0%

InboxDollars Customer Satisfaction Score by Gender

Male customers rated InboxDollars's Customer Satisfaction score 4 points higher than Female customers.

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44 / 100

Male

	Very Satisfied	24%
	Satisfied	20%
	Neither Satisfied nor Dissatisfied	20%
	Dissatisfied	16%
	Very Dissatisfied	20%

40 / 100

Female

	Very Satisfied	17%
	Satisfied	23%
	Neither Satisfied nor Dissatisfied	25%
	Dissatisfied	17%
	Very Dissatisfied	18%

InboxDollars Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

InboxDollars' Customer Satisfaction (CSAT) score was rated 38% according to Caucasian users and customers.

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38 / 100

Very Satisfied	12%
Satisfied	26%
Neither Satisfied nor Dissatisfied	26%
Dissatisfied	19%
Very Dissatisfied	17%

Very Satisfied

12%

Satisfied

26%

Neither Satisfied nor Dissatisfied

26%

Dissatisfied

19%

Very Dissatisfied

17%

CSAT according to Hispanic or Latino

InboxDollars' Customer Satisfaction (CSAT) score was rated 40% according to Hispanic or Latino users and customers.

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40 / 100

Very Satisfied	23%
Satisfied	17%
Neither Satisfied nor Dissatisfied	18%
Dissatisfied	11%
Very Dissatisfied	31%

Very Satisfied

23%

Satisfied

17%

Neither Satisfied nor Dissatisfied

18%

Dissatisfied

11%

Very Dissatisfied

31%

CSAT according to African American/Black

InboxDollars' Customer Satisfaction (CSAT) score was rated 49% according to African American/Black users and customers.

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49 / 100

Very Satisfied	36%
Satisfied	13%
Neither Satisfied nor Dissatisfied	14%
Dissatisfied	16%
Very Dissatisfied	21%

Very Satisfied

36%

Satisfied

13%

Neither Satisfied nor Dissatisfied

14%

Dissatisfied

16%

Very Dissatisfied

21%

CSAT according to Asian or Pacific Islander

InboxDollars' Customer Satisfaction (CSAT) score was rated 53% according to Asian or Pacific Islander users and customers.

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53 / 100

Very Satisfied	26%
Satisfied	27%
Neither Satisfied nor Dissatisfied	20%
Dissatisfied	7%
Very Dissatisfied	20%

Very Satisfied

26%

Satisfied

27%

Neither Satisfied nor Dissatisfied

20%

Dissatisfied

Very Dissatisfied

20%

CSAT according to Native American

InboxDollars' Customer Satisfaction (CSAT) score was rated 33% according to Native American users and customers.

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33 / 100

Very Satisfied	0%
Satisfied	33%
Neither Satisfied nor Dissatisfied	33%
Dissatisfied	17%
Very Dissatisfied	17%

Very Satisfied

Satisfied

33%

Neither Satisfied nor Dissatisfied

33%

Dissatisfied

17%

Very Dissatisfied

17%

CSAT according to Other

InboxDollars' Customer Satisfaction (CSAT) score was rated 57% according to Other users and customers.

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57 / 100

Very Satisfied	39%
Satisfied	18%
Neither Satisfied nor Dissatisfied	21%
Dissatisfied	11%
Very Dissatisfied	11%

Very Satisfied

39%

Satisfied

18%

Neither Satisfied nor Dissatisfied

21%

Dissatisfied

11%

Very Dissatisfied

11%

InboxDollars Customer Satisfaction Score by Age

InboxDollars's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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100

Breakdown

Age

Score

18-25

60%

26-30

42%

31-35

36%

36-40

42%

41-45

43%

46-50

44%

51-55

37%

56-60

36%

61-65

39%

66+

23%

InboxDollars Customer Satisfaction Score by Usage

InboxDollars's Customer Satisfaction score was rated the highest by customers who have used InboxDollars's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	45
1 to 2 Years	40
2 to 5 Years	36
5 to 10 Years	50
Over 10 Years	43

InboxDollars Customer Satisfaction Score by Industry

InboxDollars's Customer Satisfaction score was rated the highest by Mechanical, Civil or Industrial Engineering industry customers, and the lowest by Warehousing industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

{
	"title": "InboxDollars Customer Satisfaction Score by Industry",
	"text": "InboxDollars's Customer Satisfaction score was rated the highest by Mechanical, Civil or Industrial Engineering industry customers, and the lowest by Warehousing industry customers.",
	"bars": [
		{
			"label": "Tech",
			"groupId": 104,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 52,
			"stars": 0,
			"csatScore": 52,
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			"scoreClassName": "",
			"scoreLabel": 52
		},
		{
			"label": "Aerospace and Aviation",
			"groupId": 496,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Aerospace and Aviation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Fashion and Beauty",
			"groupId": 497,
			"score": 40,
			"stars": 0,
			"csatScore": 40,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Fashion and Beauty customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 40
		},
		{
			"label": "Architecture and Planning",
			"groupId": 498,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Architecture and Planning customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		},
		{
			"label": "Arts and Entertainment",
			"groupId": 499,
			"score": 24,
			"stars": 0,
			"csatScore": 24,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Arts and Entertainment customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 24
		},
		{
			"label": "Beverage, Wine and Spirits",
			"groupId": 502,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Beverage, Wine and Spirits customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		},
		{
			"label": "Computer Hardware",
			"groupId": 509,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Computer Hardware customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		},
		{
			"label": "Construction",
			"groupId": 510,
			"score": 23,
			"stars": 0,
			"csatScore": 23,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Construction customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 23
		},
		{
			"label": "Consumer Services",
			"groupId": 514,
			"score": 40,
			"stars": 0,
			"csatScore": 40,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Consumer Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 40
		},
		{
			"label": "Education",
			"groupId": 515,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Education customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Healthcare, Hospitals and Medicine",
			"groupId": 522,
			"score": 42,
			"stars": 0,
			"csatScore": 42,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Healthcare, Hospitals and Medicine customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 42
		},
		{
			"label": "Hospitality",
			"groupId": 523,
			"score": 44,
			"stars": 0,
			"csatScore": 44,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Hospitality customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 44
		},
		{
			"label": "Manufacturing and Machinery",
			"groupId": 533,
			"score": 40,
			"stars": 0,
			"csatScore": 40,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Manufacturing and Machinery customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 40
		},
		{
			"label": "Mechanical, Civil or Industrial Engineering",
			"groupId": 536,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Mechanical, Civil or Industrial Engineering customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Non-Profit",
			"groupId": 540,
			"score": 17,
			"stars": 0,
			"csatScore": 17,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Non-Profit customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 17
		},
		{
			"label": "Professional Services",
			"groupId": 549,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Professional Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Real Estate",
			"groupId": 554,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Real Estate customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Restaurants",
			"groupId": 558,
			"score": 49,
			"stars": 0,
			"csatScore": 49,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Restaurants customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 49
		},
		{
			"label": "Retail",
			"groupId": 559,
			"score": 60,
			"stars": 0,
			"csatScore": 60,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Retail customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 60
		},
		{
			"label": "Security and Investigations",
			"groupId": 560,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Security and Investigations customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Transportation",
			"groupId": 567,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Transportation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Warehousing",
			"groupId": 570,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "InboxDollars's Customer Satisfaction score is  rated by Warehousing customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		}
	]
}

Tech	67
Accounting	52
Aerospace and Aviation	33
Fashion and Beauty	40
Architecture and Planning	75
Arts and Entertainment	24
Beverage, Wine and Spirits	75
Computer Hardware	75
Construction	23
Consumer Services	40
Education	50
Healthcare, Hospitals and Medicine	42
Hospitality	44
Manufacturing and Machinery	40
Mechanical, Civil or Industrial Engineering	100
Non-Profit	17
Professional Services	50
Real Estate	100
Restaurants	49
Retail	60
Security and Investigations	0
Transportation	0
Warehousing	0

InboxDollars Customer Service

2.6/5

InboxDollars has an overall Customer Service score of 2.6 out of 5 stars rated by its users and customers.

Sign Up to unlock InboxDollars' overall Customer Service score rated by its users and customers.

About InboxDollars's Customer Service

Address

Mendota, MN United States of America

Website

http://corporate.inboxdollars.com/

Quick Insights into InboxDollars Customer Service

InboxDollars's Customer Service score was rated highest by customers from the Real Estate industry, and rated lowest by customers from the Business and Consumer Services industry.

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Ranked InboxDollars Customer Service the Highest

Real Estate	4.5
18-25	3.1
Asian or Pacific Islander	3.1

Ranked InboxDollars Customer Service the Lowest

Hispanic or Latino	2
66+	1.8
Business and Consumer Services	1.5

InboxDollars Customer Service Score by Gender

Male customers rated InboxDollars's Customer Service score 0.1 stars higher than Female customers.

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Male

2.5/5

Female

2.4/5

InboxDollars Customer Service Score by Ethnicity

InboxDollars's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2.3	Caucasian	2.3
Hispanic or Latino 2	Hispanic or Latino	2
African American/Black 2.7	African American/Black	2.7
Asian or Pacific Islander 3.1	Asian or Pacific Islander	3.1
Native American 2.3	Native American	2.3
Other 3	Other	3

InboxDollars Customer Service Score by Age

InboxDollars's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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100

Summary	Age	Customer Service Score
18-25 3.1	18-25	3.1
26-30 2.5	26-30	2.5
31-35 2.4	31-35	2.4
36-40 2.4	36-40	2.4
41-45 2.3	41-45	2.3
46-50 2.2	46-50	2.2
51-55 2.2	51-55	2.2
56-60 2.7	56-60	2.7
61-65 2	61-65	2
66+ 1.8	66+	1.8

InboxDollars Customer Service Score by Usage

InboxDollars's Customer Service score was rated the highest by customers who have used InboxDollars's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	2.6
1 to 2 Years	2.4
2 to 5 Years	2.1
5 to 10 Years	2.2
Over 10 Years	2.9

InboxDollars Customer Service Score by Industry

InboxDollars's Customer Service score was rated the highest by Real Estate industry customers, and the lowest by Business and Consumer Services industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech	3.2
Accounting	2.6
Aerospace and Aviation	3.3
Fashion and Beauty	2.8
Architecture and Planning	3.6
Arts and Entertainment	2.9
Beverage, Wine and Spirits	3.9
Business and Consumer Services	1.5
Computer Hardware	2.4
Construction	1.6
Consumer Services	2.8
Education	2.1
Healthcare, Hospitals and Medicine	2.3
Hospitality	2.9
Manufacturing and Machinery	2.7
Mechanical, Civil or Industrial Engineering	3.8
Non-Profit	1.6
Professional Services	3.2
Real Estate	4.5
Restaurants	2.3
Retail	2.1
Security and Investigations	2
Transportation	2.5
Warehousing	1.8

InboxDollars as an Employer

4.5/5

InboxDollars has a 4.5/5 stars for its overall company culture rated by their employees

top

20%

CEO of InboxDollars

Daren Cotter

In the Top 20% of Similar Sized Companies on Comparably.

Consumer vs. Employees

InboxDollars scored a -24 for Net Promoter Score and a 7 for Employee Net Promoter Score. NPS gauges how likely a customer of InboxDollars would recommend the brand to a friend. ENPS measures how likely InboxDollars employees would recommend working at InboxDollars to a friend.

Net Promoter Score

-24

NPS Score

30%	Promoters
16%	Passive
54%	Detractors

Employee Net Promoter Score

eNPS Score

47%	Promoters
13%	Passive
40%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple		Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail