0
NPS
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InContext Solutions
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About InContext Solutions' Brand
InContext Solutions is the global leader in scalable, web-based virtual reality shopper and retail solutions.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
InContext Solutions NPS
InContext Solutions's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether InContext Solutions's customers would recommend using the product based on a scale of -100 to 100.
InContext Solutions Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
InContext Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2026 0 | Nov 2026 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
InContext Solutions Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of InContext Solutions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
InContext Solutions Product Quality
1.5/5
InContext Solutions has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock InContext Solutions' overall Product Quality score rated by its users and customers.
InContext Solutions Product Information
InContext Solutions’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Tech
Fashion and Beauty
Ecommerce and Marketplaces
Marketplaces
SaaS
Virtual Reality
InContext Solutions Pricing
InContext Solutions ROI & Value For Money
3.5/5
InContext Solutions has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock InContext Solutions' overall ROI score rated by its users and customers.
InContext Solutions Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
InContext Solutions Customer Service
3.5/5
InContext Solutions has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock InContext Solutions' overall Customer Service score rated by its users and customers.
About InContext Solutions's Customer Service
Address
300 W Adams, Suite 600, Chicago, IL
Website
http://www.incontextsolutions.com
Phone Number
(312)462-4198
InContext Solutions as an Employer
3.3/5
InContext Solutions has a 3.3/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
InContext Solutions scored a 0 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of InContext Solutions would recommend the brand to a friend. ENPS measures how likely InContext Solutions employees would recommend working at InContext Solutions to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
