


Diverse employees at Ingenio have rated Leadership, CEO Rating, and Retention as the highest categories they have scored
Women at Ingenio have rated Leadership, CEO Rating, and Work Culture as the highest categories they have scored
Ingenio employees are 60% more likely to recommend Ingenio as a great place to work
| 70% | Promoters |
|---|---|
| 20% | Passives |
| 10% | Detractors |
Working at Ingenio is rated average by 14 employees, across various culture dimensions. Ingenio employees are most satisfied about CEO Rating, eNPS, and Leadership categories, putting Ingenio’s culture in the Top 40% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in San Francisco. See below in detail how working at Ingenio was rated by employees.
Overall Company Culture at Ingenio is rated B-
Last updated months ago
Ingenio ranks in the Top 40% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 21 Ingenio employee reviews, 100% were positive.
| Positive Reviews | 100% |
|---|---|
| Constructive Feedback | 0% |
What is the best part about your compensation package?I get choices in my financial goals
What makes you most happy at work?serving customers and coworkers here
What is most positive about the culture and environment at your company?team spirit and friendly intelligent people
Ingenio is a knowledge-commerce platform, connecting customers and advisors through its proprietary web and telephony technology solutions.
We are on a mission to make advice and knowledge accessible to anyone that needs it - anytime, anywhere, anyhow.
| Headquarter | 201 Mission Street San Francisco, CA United States of America |
|---|---|
| Website | www.ingenio.com |
| Founding Date | 1999 |
| Tel | 415-284-4000 |
| Company Status | Private |
Ingenio competitors include Yodle and Guru (getguru.com). Ingenio ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Ingenio compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

14 employees at Ingenio have reviewed Ingenio across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 14 Ingenio employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Ingenio are generally satisfied with their total compensation at Ingenio, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Ingenio are pleased with their team. 14 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Ingenio are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Ingenio believe the environment at Ingenio is positive. Most Participants believe the pace of work at Ingenio is comfortably fast. About 43% of the employees at Ingenio work 8 hours or less.
Overall, the employees at Ingenio are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Ingenio's KPIs and OKRs is essential for its success. Out of 2 Ingenio employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Warren’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in San Francisco. Ingenio’s CEO is highly regarded especially by Female employees. Compared to Ingenio’s competitors, Warren Heffelfinger ranks right above Guru (getguru.com) CEO Rick Nucci. Under Heffelfinger’s leadership, Ingenio employee respondents are most happy about their Leadership and the company’s Manager. Professional Development and Environment are two areas, according to respondents, where Ingenio could stand to see real improvement.
The Ingenio Executive Team is rated a “B-” and led by CEO Warren Heffelfinger, VP, Engineering Krishna Rayaprolu, and VP Product Torben Mottes
Warren Heffelfinger CEO / President
Warren Heffelfinger serves as the CEO / President of Ingenio.
Krishna Rayaprolu VP, Engineering
Krishna Rayaprolu serves as the VP, Engineering of Ingenio. Krishna started at Ingenio in May of 2013. Krishna currently... read more
Torben Mottes VP Product
Torben Mottes serves as the VP Product of Ingenio. Torben started at Ingenio in Oct of 2016. Torben currently resides in... read more
Mike Ballard Chief Financial Officer
Mike Ballard serves as the Chief Financial Officer of Ingenio. Mike started at Ingenio in May of 2013. Mike currently... read more
Laura Walsh Chief Operating Officer
Laura Walsh serves as the Chief Operating Officer of Ingenio.
Phil ONeill VP Data & Analytics
Phil ONeill serves as the VP Data & Analytics of Ingenio.
How much do people at Ingenio get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Ingenio is $123,758, or $59 per hour, while the estimated median salary is $145,741, or $70 per hour.
At Ingenio, the highest paid job is a Director of Engineering at $185,316 annually and the lowest is a CS Rep at $56,339 annually. Average Ingenio salaries by department include: Business Development at $110,484, Marketing at $187,174, Operations at $100,172, and Customer Support at $72,583. Half of Ingenio salaries are above $145,741.
7 employees at Ingenio rank their Compensation in the Top 50% of similar sized companies in the US (based on 21 ratings) while 7 employees at Ingenio rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 7 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $83k | $83k | 1st Percentile |
20th Percentile $112k | $112k | 20th Percentile |
40th Percentile $145k | $145k | 40th Percentile |
60th Percentile $210k | $210k | 60th Percentile |
80th Percentile $249k | $249k | 80th Percentile |
100th Percentile $343k | $343k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Ingenio score the company 91/100 across various culture categories, placing Ingenio in the Top 10% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Ingenio across various culture dimensions.
Ingenio's benefits and PTO Package averages to represent a $2500+ cash value per month.

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In 2019, Ingenio applied for 23 H1B visas. Of the work permits applied for, 96% were approved.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Ingenio unveil that one approved work permit application was withdrawn before the employee’s start date.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
All Industries | 38% | |
|---|---|---|
IT | 25% | |
Product | 13% | |
Design | 13% | |
Marketing | 13% |
Candidates By Location
San Francisco | 38% | |
|---|---|---|
Provo | 13% | |
Smyrna | 13% | |
Atlanta | 13% | |
Akron | 13% | |
Other | 13% |
What is Ingenio address?
Ingenio location is at 201 Mission Street
Who is the CEO of Ingenio?
Ingenio CEO is Warren Heffelfinger, their score by employees is 86
What is Ingenio eNPS?
The eNPS for Ingenio is 60
What is the salary for Product Manager in Ingenio?
Product Manager average salary in the US is 123k
What are the salaries in the Business Development in Ingenio?
The average salaries for Business Development in Ingenio is 110k