Insomnia Cookies Employee Reviews
Out of 67 Insomnia Cookies employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping Insomnia Cookies improve their work culture. The Sales team, with 80% positive reviews, reports the best experience at Insomnia Cookies compared to all other departments at the company. The Operations team offered the most constructive feedback, with 53% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
We're all goofy when we can be and its a joy
Review from Sales Dept
down to earth with employees
Great communication and supportive, willing to help in any situation
We all work together as a team and not individually
Review from Sales Dept
The company loves to work as a team
Review from Operations Dept
What does the leadership team need to get better at?
They need to hire people who are actually intrested in keeping a happy staff.
Executive team has no idea how to tap into their employee?
Review from Sales Dept
Treat employees with respect no matter what
Review from Operations Dept
Treating employees better and hiring people who know what they are doing.
Review from Operations Dept
following directions always okay man
What is the best part about your compensation package?
They let us keep the tips
Review from Operations Dept
Vacation time after a year.
Review from Operations Dept
The customer's satisfaction is the best part of the job
Review from Sales Dept
I make decent money working as a delivery driver here.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
We are not paid fairly, and we do not get any benefits
Yes they had made me work since i was 16 year old and the hours would be as late as 1:30am on a school day or during school.
Practically no annual bonus and they make you feel bad about giving you any bonus at all.
Review from Sales Dept
i feel that im pressured
What are some of the best things about your team?
Were all around the same age and everyone of us works well with one another
Review from Sales Dept
the actual store employees are amazing people
Good communication with people in store
Team works hard to accomplish goals but gets no support from leadership.
Review from Sales Dept
My team is a small tight knit group of people.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Help you no matter what.
They need to stop being late all the time, and actually work
Yes through better managment and communication
They should be more respectful
Review from Operations Dept
Reliability and should have their opinions listened to.
Review from Operations Dept
What is most positive about the culture and environment at your company?
We get tips and free cookies
Free cookies. Free coffee. Free lunch Friday.
Review from Sales Dept
Everybody is pretty friendly here
Review from Sales Dept
The working environment is very multicultural and sociable
Review from Sales Dept
It's a chill place to work
Review from Operations Dept
What needs to change to make the company culture better?
Making sure that your DMs are fully trained and willing to step in and help
The manager and other low level employees
Review from Operations Dept
Less stress on employees and better management of difficult customers.
Review from Operations Dept
Thr working hours can be better
Review from Sales Dept
What did you like most about the interview process?
It was quick and to the point.
Review from Sales Dept
My friend just gave me the job.
Review from Sales Dept
Manager at the time was smart and insightful into interviewees.
Review from Operations Dept
What would you improve about your company's interview process?
They should be nicer to us
Review from Operations Dept
What makes you most happy at work?
The fact that I am allowed to sit around and do absolutely nothing because it is so slow.
Review from Sales Dept
I get to be myself and have fun
Review from Sales Dept
Making a honest dollar to suppourt my family and kids
Review from Sales Dept
I get to hang out with cool people even if there aren't deliveries for me
Review from Operations Dept
What's going wrong and how can it be improved?
Some managers think they can play god and mess everything up
Replace leadership at the top.
Review from Sales Dept
They are mean to us
Review from Operations Dept
App and site need fixed, better pay and hours.
Review from Operations Dept