Intermex is a leading processor of money transfer services in the U.S. to Latin America corridor. read more
Intermex Company Culture
Intermex Culture
This score is derived from employee ratings & reviews2.5/5
Intermex's Overall Culture is rated D
Top Rated Culture Dimensions
Manager
C-Compensation
C-Happiness
C-Perks & Benefits
D+Retention
D+Intermex CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Robert Lisy
47 /100
See More
Diversity at Intermex
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F
Diverse employees at Intermex have rated Retention, Work Culture, and Leadership as the highest categories they have scored
Women at Intermex
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterIntermex eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Recommend to a Friend?
-40
Intermex employees are -40% more likely to recommend Intermex as a great place to work
| 30% | Promoters |
|---|---|
| 0% | Passives |
| 70% | Detractors |
Working at Intermex
Working at Intermex is rated below average by 11 employees, across various culture dimensions. Intermex employees rate Manager highest among all categories, and think that Team and Meetings have the most room for improvement, putting Intermex’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Fort Lauderdale, FL. See below in detail how working at Intermex was rated by employees.
Overall Company Culture at Intermex
D
Overall Company Culture at Intermex is rated D
Last updated months ago
Bottom
15%
Intermex ranks in the Bottom 15% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterIntermex Employee Reviews
Out of 6 Intermex employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping Intermex improve their work culture.
| Positive Reviews | 50% |
|---|---|
| Constructive Feedback | 50% |
Positive Reviews From Intermex Employees
- What did you like most about the interview process?The most that i liked of interview process was that it a fast and friendly process
- What is most positive about the culture and environment at your company?The customers (agents) are really welcome and it is east to work with them
Constructive Feedback From Intermex Employees
- What's going wrong and how can it be improved?The company has to care more for the customer's culture and needs.
- Why do you feel undervalued and what would make you feel better about your compensation?Set clear and achievable objectives
- What do your coworkers need to improve and how could you work together better?Actual strategies that will improve the peoficency of the team and what we are doing.
Intermex Company Information
Intermex Company Overview
Intermex is a leading processor of money transfer services in the U.S. to Latin America corridor.
Intermex Mission, Vision & Values
Intermex Mission & Values
To be the preferred provider of money transfer services, both in the United States and in Latin America. Focused on excellence, we always strive to provide unsurpassed quality customer service..
| Headquarter | Intermex Wire Transfer, 9480 South Dixie Highway Miami, FL United States of America |
|---|---|
| Website | intermexonline.com/ |
| Founding Date | 1994 |
| Tel | (305) 671-8000 |
| Company Status | Private |
Intermex Employees
11 employees at Intermex have reviewed Intermex across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 11 Intermex employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Intermex are not very pleased with their total compensation at Intermex, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Intermex are mostly dissatisfied with their team. 11 Participants grade the quality of their coworkers an F. Less than half believe the meetings at Intermex are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Intermex believe the environment at Intermex is positive. Most Participants believe the pace of work at Intermex is moderate. About 17% of the employees at Intermex work 8 hours or less, while 33% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Intermex are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Intermex - Employee Onboarding
The prevailing opinion from Comparably users in Fort Lauderdale, FL about their company is that it was very prepared on their first day. Fort Lauderdale, FL employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Intermex KPIs and OKRs
Employees’ understanding of Intermex's KPIs and OKRs is essential for its success. Out of 2 Intermex employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Intermex CEO & Leadership
Intermex CEO - Robert Lisy
47 /100
Robert’s approval rate is lower compared to CEOs at similar sized companies, putting Robert in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Fort Lauderdale, FL. Robert Lisy’s employees rank Intermex in the Bottom 35% for Manager, in the Bottom 30% for Compensation, and in the Bottom 30% for Happiness.
Intermex Leadership
The Intermex Executive Team is rated a “D” and led by CEO Robert Lisy, CFO Darrell Ebbert, and Chief Sales and Marketing Officer Randy Nilsen
Robert Lisy CEO / President
Robert Lisy serves as the CEO / President of Intermex.
Darrell Ebbert CFO
Darrell Ebbert serves as the CFO of Intermex Wire Transfer, LLC. Darrell started at Intermex Wire Transfer, LLC in... read more
Randy Nilsen Chief Sales and Marketing Officer
Randy Nilsen serves as the Chief Sales and Marketing Officer of Intermex Wire Transfer, LLC. Randy started at Intermex... read more
Jose Andrade Regional Vice President
Jose Andrade serves as the Regional Vice President of Intermex Wire Transfer, LLC. Jose started at Intermex Wire... read more
Tony Lauro Chief Financial Officer
Tony Lauro serves as the Chief Financial Officer of Intermex Wire Transfer, LLC. Tony started at Intermex Wire Transfer,... read more
William Velez Chief Information Officer
William Velez serves as the Chief Information Officer of Intermex Wire Transfer, LLC. William started at Intermex Wire... read more
Carlos Vizcarra Division Vice President of Sales - East
Carlos Vizcarra serves as the Division Vice President of Sales - East of Intermex Wire Transfer, LLC. Carlos started at... read more
Lou Falino Regional VP of Sales - Southwest
Lou Falino serves as the Regional VP of Sales - Southwest of Intermex Wire Transfer, LLC. Lou started at Intermex Wire... read more
Intermex Salaries
How much does Intermex pay?
How much do people at Intermex get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Intermex is $115,087, or $55 per hour, while the estimated median salary is $114,246, or $54 per hour.
At Intermex, the highest paid job is a General Counsel at $219,253 annually and the lowest is a Customer Service Manager at $41,921 annually. Average Intermex salaries by department include: Product at $146,452, Admin at $54,122, Marketing at $123,390, and Business Development at $95,344. Half of Intermex salaries are above $114,246.
6 employees at Intermex rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 20 ratings) while 6 employees at Intermex rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 7 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
17th Percentile $87k | $87k | 17th Percentile |
33rd Percentile $113k | $113k | 33rd Percentile |
50th Percentile $164k | $164k | 50th Percentile |
67th Percentile $205k | $205k | 67th Percentile |
83rd Percentile $260k | $260k | 83rd Percentile |
100th Percentile $265k | $265k | 100th Percentile |
$115,087*
Average Compensation
$114,246*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Intermex Salaries by Department
Diversity & Inclusion at Intermex
Diverse employees at Intermex score the company 39/100 across various culture categories, placing Intermex in the Bottom 5% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Intermex across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Intermex Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
Intermex PTO
Intermex's PTO and Vacation policy typically gives unlimited days off a year. Intermex's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Intermex Careers
Intermex Jobs
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Overview of Candidates Interested in Intermex on Comparably
Candidates By Department
All Industries | 50% | |
|---|---|---|
Executive | 50% |
Candidates By Location
Los Angeles | 50% | |
|---|---|---|
Salt Lake City | 50% |
Frequently Asked Questions regarding Intermex
What is Intermex address?
Intermex location is at Intermex Wire Transfer, 9480 South Dixie Highway
Who is the CEO of Intermex?
Intermex CEO is Robert Lisy, their score by employees is 47
What is Intermex eNPS?
The eNPS for Intermex is -40
What is the salary for Copywriter in Intermex?
Copywriter average salary in the US is 72k
What are the salaries in the Customer Support in Intermex?
The average salaries for Customer Support in Intermex is 68k
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