Interval International – Exchanging using their Cust. Svc. is fine; but try to get knowledgeable help in how to use their 'concierge' service/s. | Comparably
Comparably

Interval International – Exchanging using their Cust. Svc. is fine; but try to get knowledgeable help in how to use their 'concierge' service/s.

Interval International
Interval International operates membership programs for vacationers and provides value-added services to its developer clients worldwide. read more
EMPLOYEE
PARTICIPANTS
8
TOTAL
RATINGS
131

Exchanging using their Cust. Svc. is fine; but try to get knowledgeable help in how to use their 'concierge' service/s.

Other Employee Reviews for Interval International

What can this brand most improve?

Their website is horrible! You can't complete what you need to there but they also make it very hard to find a number to speak to a human. When you do get someone they are nice enough but not helpful because they are not allowed to make any exceptions or real decisions that would help the customer.

Briefly describe your overall experience at your company

marketing dept is attrocious, ran by a horrible manager

What can this brand most improve?

Customer service, cudtomer service, customet setvice. Adapting the neefd and issues to your loyal long/standing customers.

What can this brand most improve?

You are the most poorly organized organization woth who I have ever worked. My tean did mot over charge, was responsive to the customers like Citigroup, ChevronTexeco and Northrup Grumman. Your organization is absolutely pathetic.

What can this brand most improve?

Customer Service. I am sick and tired of nothing but limitations and restrictions. Tired of "It's the process/system." as the answer. It is time to CHANGE and improve the process/system. It is pathetic. Not at all helpful to customers.

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All (9 reviews)

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