itemMaster Culture | Comparably
itemMaster is the leading U.S. solutions provider for creating, managing and serving consumer brands. read more
EMPLOYEE
PARTICIPANTS
3
TOTAL
RATINGS
85

itemMaster Company Culture

itemMaster Culture

This score is derived from employee ratings & reviews
2.8/5
itemMaster's Overall Culture is rated D+

Top Rated Culture Dimensions

itemMaster CEO

Top 25%Top 25% of Similar Size Companies on Comparably
Dev Ganesan itemMaster's CEO
Dev Ganesan
77 /100

Diversity at itemMaster

Women at itemMaster

itemMaster eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

34

itemMaster employees are 34% more likely to recommend itemMaster as a great place to work

67%Promoters
0%Passives
33%Detractors

Working at itemMaster

Working at itemMaster is rated below average by 3 employees, across various culture dimensions. itemMaster employees rate CEO Rating highest among all categories, and think that Retention and Environment have the most room for improvement, putting itemMaster’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Chicago. See below in detail how working at itemMaster was rated by employees.

Overall Company Culture at itemMaster

D+

Overall Company Culture at itemMaster is rated D+

Last updated months ago

Bottom
25%

itemMaster ranks in the Bottom 25% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score

itemMaster Employee Reviews

Out of 11 itemMaster employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping itemMaster improve their work culture.

89%
11%
Positive Reviews89%
Constructive Feedback11%

Positive Reviews From itemMaster Employees

  • What do you like best about the leadership team?
    Its lead by a visionory CEO , they are open to suggestions and working towards taking ItemMaster to next level.
  • What are some of the best things about your team?
    They are smart and hardworking. Always willing to help each other.
  • What is most positive about the culture and environment at your company?
    Its fast moving, flexible and dynamic.

Constructive Feedback From itemMaster Employees

  • What would you most like to see improved at your company?
    create some middle management to bridge gaps between staff and C-suite

itemMaster Company Information

itemMaster Company Overview

itemMaster is the leading U.S. solutions provider for creating, managing and serving consumer brands.

itemMaster Mission, Vision & Values

itemMaster Mission & Values

Innovation is our commitment to tomorrow.

Headquarter9933 Woods Drive
Skokie, IL 60077
United States of America
Websitewww.itemmaster.com/
Founding Date2009
Tel(877)443-5049
Company StatusPrivate

itemMaster Competitors

itemMaster competitors include SAP Hybris and GfK. itemMaster ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how itemMaster compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    SAP Hybris' Logo
    SAP Hybris
    3.9/5
  2. #2
    itemMaster's Logo
    itemMaster
    2.8/5
  3. #3
    GfK's Logo
    GfK
    2.6/5
  • Culture Video

itemMaster Employees

3 employees at itemMaster have reviewed itemMaster across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 3 itemMaster employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at itemMaster are generally satisfied with their total compensation at itemMaster, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at itemMaster are pleased with their team. 3 Participants grade the quality of their coworkers a C+. The majority believe the meetings at itemMaster are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at itemMaster believe the environment at itemMaster is positive. Most Participants believe the pace of work at itemMaster is extremely fast.

Overall, the employees at itemMaster are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining itemMaster - Employee Onboarding

The prevailing opinion from Comparably users in Chicago about their company is that it was prepared on their first day. Chicago employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

itemMaster KPIs and OKRs

Employees’ understanding of itemMaster's KPIs and OKRs is essential for its success. Out of 1 itemMaster employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

itemMaster CEO & Leadership

itemMaster CEO - Dev Ganesan

Dev Ganesan itemMaster's CEO
77 /100

Dev’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in Chicago. Compared to itemMaster’s competitors, Dev Ganesan ranks right above SAP Hybris CEO Carsten Thoma. Under Ganesan’s leadership, itemMaster employee respondents are most happy about their Meetings and the company’s Perks And Benefits. Retention and Environment are two areas, according to respondents, where itemMaster could stand to see real improvement.

itemMaster Leadership

The itemMaster Executive Team is rated a “D+” and led by CEO Dev Ganesan, Vice President, Strategy & Business Development Laura Rangel, and Chief Customer Officer Helen Baptist

  • Dev Ganesan  CEO / President

    Dev Ganesan CEO / President

    Dev Ganesan serves as the CEO / President of itemMaster.

  • Laura Rangel Vice President, Strategy & Business Development

    Laura Rangel serves as the Vice President, Strategy & Business Development of itemMaster.

  • Helen Baptist Chief Customer Officer

    Helen Baptist serves as the Chief Customer Officer of itemMaster. Helen started at itemMaster in November of 2017. Helen... read more

  • Kevin Clarke Sr Vice President & CFO

    Kevin Clarke serves as the Sr Vice President & CFO of itemMaster. Kevin started at itemMaster in May of 2017. Kevin is... read more

  • Cyril Nigg VP, Product & Analytics

    Cyril Nigg serves as the VP, Product & Analytics of itemMaster. Cyril started at itemMaster in April of 2017. Cyril is... read more

  • Denise Henderson Vice President, National Retail Acquisition & Account Management

    Denise Henderson serves as the Vice President, National Retail Acquisition & Account Management of itemMaster. Denise... read more

Diversity & Inclusion at itemMaster

The Diversity score provides insights into how diverse employees feel and rate their work experience at itemMaster across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

itemMaster PTO

itemMaster's PTO and Vacation policy typically gives 20-30 days off a year. itemMaster's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

itemMaster Careers

itemMaster Jobs

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Frequently Asked Questions regarding itemMaster

What is itemMaster address?

itemMaster location is at 9933 Woods Drive

Who is the CEO of itemMaster?

itemMaster CEO is Dev Ganesan, their score by employees is 77

What is itemMaster eNPS?

The eNPS for itemMaster is 34

Who are itemMaster competitors?

itemMaster main competitors are SAP Hybris, GfK

Who is itemMaster leadership?

Laura Rangel, Helen Baptist & Kevin Clarke are part of itemMaster leadership, Dev Ganesan is the CEO

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