Jos. A Bank – Customer Service no longer exists at this chain. I have shopped multiple locations. The problems are not relegated to a single location which leads me to believe they are endemic.

Jos. A. Bank is not just another menswear retailer. What makes us unique is also what has attracted customers to our stores for 106 years; read more

Customer Service no longer exists at this chain. I have shopped multiple locations. The problems are not relegated to a single location which leads me to believe they are endemic.

Briefly describe your overall experience at your company

Overall I enjoy myself and the career. Didn't see myself working here yrs ago but definitely see myself retiring from here in the future.

What can this brand most improve?

I ordered custom suit for the wedding did not come in time for this appointment

What can this brand most improve?

Online customer service is very poor, only quote confusing internal timelines and policy which means nothing to me, the customer.

Briefly describe your overall experience at your company

When i worked at J A B was owen by tha family . The best place to work . Customer loved the clothing & we took pride in our work .

What do you like best about the leadership team?

They knew my strong work habits !
Leadership review

Rate your company