KFC Competitors | Comparably
The Kentucky Fried Chicken Foundation, a 501(c)3 non-profit organization, believes in a world where educational opportunities. read more
EMPLOYEE
PARTICIPANTS
3790
TOTAL
RATINGS
27005

KFC Competitors

KFC competitors include Chick-fil-A, McDonald's, Wendy's, Jack in the Box and Popeyes Louisiana Kitchen. KFC ranks 3rd in CEO Score on Comparably vs its competitors. See below how KFC compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
4th
Diversity Rank
4th
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd

KFC Competitors at a Glance

Product Quality Score Comparison

KFC Ranks 3rd in Product Quality Score

3170 Customers rate KFC's Product Quality Score a 3.5/5, which ranks it 3rd against its competitors, below McDonald's.

  1. 1st
    Chick-fil-A
    4.3 / 5
  2. 2nd
    McDonald's
    3.7 / 5
  3. 3rd
    KFC
    3.5 / 5
  4. 4th
    Jack in the Box
    3.1 / 5
  5. 5th
    Wendy's
    3 / 5
  6. 6th
    Popeyes Louisiana Kitchen
    2 / 5
Product Quality Score Comparison
RankCompany Score
1Chick-fil-A87
2McDonald's75
3KFC71
4Jack in the Box63
5Wendy's61
6Popeyes Louisiana Kitchen40
NPS Comparison

KFC Ranks 3rd in Net Promoter Score

3594 Customers rate KFC's Net Promoter Score a 7, which ranks it 3rd against its competitors, below McDonald's. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend KFC to a friend?”.

  1. 1st
    Chick-fil-A
    55
  2. 2nd
    McDonald's
    19
  3. 3rd
    KFC
    7
  4. 4th
    Jack in the Box
    -8
  5. 5th
    Wendy's
    -12
  6. 6th
    Popeyes Louisiana Kitchen
    -51
NPS Comparison
RankCompany Score
1Chick-fil-A55
2McDonald's19
3KFC7
4Jack in the Box-8
5Wendy's-12
6Popeyes Louisiana Kitchen-51
Pricing Score Comparison

KFC Ranks 3rd in Pricing Score

2935 Customers rate KFC's Pricing Score a 3.3/5, which ranks it 3rd against its competitors, below McDonald's.

  1. 1st
    Chick-fil-A
    4.1 / 5
  2. 2nd
    McDonald's
    3.6 / 5
  3. 3rd
    KFC
    3.3 / 5
  4. 4th
    Jack in the Box
    3.1 / 5
  5. 5th
    Wendy's
    2.9 / 5
  6. 6th
    Popeyes Louisiana Kitchen
    2 / 5
Pricing Score Comparison
RankCompany Score
1Chick-fil-A82
2McDonald's72
3KFC66
4Jack in the Box62
5Wendy's58
6Popeyes Louisiana Kitchen40
Customer Service Comparison

KFC Ranks 3rd in Customer Service

2828 Customers rate KFC's Customer Service a 3.3/5, which ranks it 3rd against its competitors, below McDonald's.

  1. 1st
    Chick-fil-A
    4.3 / 5
  2. 2nd
    McDonald's
    3.6 / 5
  3. 3rd
    KFC
    3.3 / 5
  4. 4th
    Jack in the Box
    3.1 / 5
  5. 5th
    Wendy's
    2.9 / 5
  6. 6th
    Popeyes Louisiana Kitchen
    1.7 / 5
Customer Service Comparison
RankCompany Score
1Chick-fil-A87
2McDonald's72
3KFC67
4Jack in the Box62
5Wendy's59
6Popeyes Louisiana Kitchen35
Overall Culture Score Comparison

KFC Ranks 3rd in Overall Culture Score

3790 Employees rate KFC's Overall Culture a 58/100, which ranks it 3rd against its competitors, below McDonald's. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Chick-fil-A
    64 / 100
  2. 2nd
    McDonald's
    62 / 100
  3. 3rd
    KFC
    58 / 100
  4. 4th
    Wendy's
    58 / 100
  5. 5th
    Jack in the Box
    53 / 100
  6. 6th
    Popeyes Louisiana Kitchen
    50 / 100
Overall Culture Score Comparison
RankCompany Score
1Chick-fil-A64
2McDonald's62
3KFC58
4Wendy's58
5Jack in the Box53
6Popeyes Louisiana Kitchen50
eNPS Comparison

KFC Ranks 3rd in Employee Net Promoter Score

3028 Employees rate KFC's Employee Net Promoter Score a -28, which ranks it 3rd against its competitors, below McDonald's. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at KFC to a friend?”.

  1. 1st
    Chick-fil-A
    -21
  2. 2nd
    McDonald's
    -25
  3. 3rd
    KFC
    -28
  4. 4th
    Wendy's
    -32
  5. 5th
    Jack in the Box
    -42
  6. 6th
    Popeyes Louisiana Kitchen
    -48
eNPS Comparison
RankCompany eNPS
1Chick-fil-A-21
2McDonald's-25
3KFC-28
4Wendy's-32
5Jack in the Box-42
6Popeyes Louisiana Kitchen-48
Gender Score Comparison

KFC Ranks 4th in Gender Score

174 Employees rate KFC's Gender Score a 59/100, which ranks it 4th against its competitors, below Wendy's. The Gender Score tracks how positively women rate their experience at KFC.

  1. 1st
    Chick-fil-A
    71 / 100
  2. 2nd
    McDonald's
    64 / 100
  3. 3rd
    Wendy's
    62 / 100
  4. 4th
    KFC
    59 / 100
  5. 5th
    Popeyes Louisiana Kitchen
    55 / 100
  6. 6th
    Jack in the Box
    53 / 100
Gender Score Comparison
RankCompany Score
1Chick-fil-A71
2McDonald's64
3Wendy's62
4KFC59
5Popeyes Louisiana Kitchen55
6Jack in the Box53
Diversity Score Comparison

KFC Ranks 4th in Diversity Score

184 Employees rate KFC's Diversity Score a 59/100, which ranks it 4th against its competitors, below Wendy's. The Diversity Score tracks how positively diverse employees rate their experience at KFC.

  1. 1st
    Chick-fil-A
    66 / 100
  2. 2nd
    McDonald's
    65 / 100
  3. 3rd
    Wendy's
    64 / 100
  4. 4th
    KFC
    59 / 100
  5. 5th
    Jack in the Box
    55 / 100
  6. 6th
    Popeyes Louisiana Kitchen
    53 / 100
Diversity Score Comparison
RankCompany Score
1Chick-fil-A66
2McDonald's65
3Wendy's64
4KFC59
5Jack in the Box55
6Popeyes Louisiana Kitchen53

KFC's Company Page is Unclaimed

Claim Page

By Claiming, Free Access to Comparably Employer Tools

  • Recruit Great Talent
  • See How Your Company Culture Stacks Up
  • Access Comprehensive Salary Data
Learn More
×
Rate your company