KFC Employee Reviews
Out of 1957 KFC employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping KFC improve their work culture. The Communications team, with 100% positive reviews, reports the best experience at KFC compared to all other departments at the company. The HR team offered the most constructive feedback, with 40% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Everyone is willing to help eachother with what they don’t kn
Everybody works together even under a stressful rush hour
They visit our stores and point out where we can improve with suggestions on how to do it. I like when they're specific.
They are very helpful and respectful
I’ve ever understanding I’m very supported when I am struggl
What does the leadership team need to get better at?
Professionalism, Integrity, Honesty and real leadership, and know how to be happy for someone when they elevate themselves to something better instead of bitterness
Communicating with one another working together instead of having other people do their jobs for them
Dealing with issues as a manager instead of letting floor workers try to deal with them
Training respect and telling the truth
They should definitely work on demonstrating better employment service/customer service, communication, and mostly professionalism.
What is the best part about your compensation package?
I enjoy my salary !
The pay is very good
Review from Sales Dept
that's not important at the moment
Fun happy enjoyable exiting out going
Review from Customer Support Dept
Pension scheme is available and accessible
Why do you feel undervalued and what would make you feel better about your compensation?
They not taking federal texts out my check
Need to focus on emplyees more
I come in early I work hard I do what's ask and some I feel I deserve more pay because I am the cook the Lee Cook and without the cook there's no sales like I said I'm very good at what I do and I just want to be paid fairly
I feel undervalued because when I asked for a raise, I am told that I can't get one even though I have came in early have worked doubles have helped managers do their job have been called a bitch with a manager after previously talking to a GM have been tried to fire unfairly due to Haras
Ive been working here for several years, throughout the good parts and bad, I have put this job before most of everything in my life and have never been recognized once.
What are some of the best things about your team?
Good at helping around and sweeping
We all work together and we have fun! And everyone is helpful and friendly !
Expects me to know stuff that shes taught to thenother managers but not me leaving me out of important meetings
Everyone for the most part are flexible and willing to other things
Nice and respectful sometimes they be off beat but overall they are cool to work with
What do your coworkers need to improve and how could you work together better?
Not to bully me when I tell the cook what I need next for Chicken. Help when needed and not stand around on their phone.
professional and Keep the store clean
We dont have meetings. Theres no communication.
Everything fixing things and updating things
Needs more training and working together at a team vs against each other. The company needs a no drug policy
What is most positive about the culture and environment at your company?
My coworker, the cook. Nothing else
How well everyone takes care of each other !
Mostly the people and my teammates we work well together
Most of the co workers get along and are there for you when needed and the customers are usually very nice.
Keeping everybody informed and up to date
What needs to change to make the company culture better?
New management. Better training. More monitoring
The enviorment for enployees and staff
I believe the negative employees who have brought pure uncomfortabilty and made people scared anxious and nervous need tk be removed. My cowokers shouldnt have to come to work worried about what could possibly happen
My GM's agressive and negative attitude needs to change. The lack of communication between managers and team members needs to change. The inappropriate Conversations and use of substances by the team members and even one of the managers.
Better treatment of staff, a method to anonymously ask for advice and help at work with management/franchisees
What did you like most about the interview process?
meeting my new bosses .
It was fast and easy
The gm at the time was friendly positive caring and lifted you up and let you know when you were doing good and rewarded you
I was interviewed by a former general manager whom no longer manages KFC North. he interviewed me with respect and was more so looking for a worker rather than a friend.
Being able to express yourself and getting to know your future coworker
What would you improve about your company's interview process?
They do it relatively fast
The general manager can be more engaged and scheduled with his interviews.
Just look over all things and pick good people
I wasnt even interviewed when I started working for KFC
I would make it better organized
What makes you most happy at work?
Working with the right people, free food and nice customers
Review from Customer Success Dept
Cooking bc that's something I love to do
Salary , Promotion , Positive Energy of Management !
Being able to work with reliable coworkers
When peak times are busy and smooth. Having a clean restaurant.
What's going wrong and how can it be improved?
Trying to get my 401k
Due to no structure and no firm leadership, we are not getting anything done properly when it comes to service, speed and quality.
Cleancliness and sanitary work practices. Making sure food is cooked thoroughly and properly.
Review from Sales Dept
We have to be able to stand up for ourselves against the awful customers and not be taken advantage of.
It just needs new management and a more positive setting for them to perform the way they suppose to
What do you like best about your company?
I appreciate the sense of teamwork and camaraderie among coworkers as you work together to deliver great service. The chance to be part of a globally recognized brand and contribute to providing delicious food experiences could also be appealing.
Review from Admin Dept
That the people are nice.
Review from Product Dept
I get paid 15 an hour and get to take home free food on closing
Everybody always has a smile on
Review from Customer Support Dept
What would you most like to see improved at your company?
look, im just not happy.
Review from Customer Support Dept
More inclusive of LGBTQ people, especially transgenders. I've let my crew know multiple times but to no avail. I want to quit most days because of this. I've heard manager say disrespectful things about me as well about my gender identity in another room as well.
Review from Product Dept
Better cleaning tools and more motivated co-workers
Employees not down grading, but building up team members.
Review from Customer Support Dept