KFC Employee Reviews
Out of 2020 KFC employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping KFC improve their work culture. The Communications team, with 100% positive reviews, reports the best experience at KFC compared to all other departments at the company. The HR team offered the most constructive feedback, with 40% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Posted 25 days ago
Posted a month ago
Posted a month ago
What do you like best about the leadership team?
Friendliness, willing to work with schedule. Cleanliness and consideration
Posted a month ago
I was nervous at first but getting to actually be apart of the team and seeing what it actually means to be a great Team member. Everyone motivates each other, being Helping hands when other team members are fulfilling an orders, which might be switch food making more food to serve or stocking.
Review from Product Dept
Considerate of others respectful honest
Everyone is willing to help eachother with what they don’t kn
Everybody works together even under a stressful rush hour
What does the leadership team need to get better at?
schedule hours and treatment period
Everything the leadership doesn't exist in this place
Review from Product Dept
Treat everyone with respect and let me come work everyday
listening to employees and understanding them
Professionalism, Integrity, Honesty and real leadership, and know how to be happy for someone when they elevate themselves to something better instead of bitterness
What is the best part about your compensation package?
Posted vacation is nice no 401k is not ideal
Posted a month ago
I dont have a compensation package
Review from Customer Support Dept
No comment. Not really sure.
I enjoy my salary !
The pay is very good
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued, and treated unfairly.
Barely any shifts shifts and I work from when I clock on till when I clock off I believe i should get at least four shifts most of the and the pay is not worth the work environment
I just started 2 weeks ago and from my understanding, money's already been coming up missing out of the register. So now they're trying to blame, you know, me.\n I don't agree with that. I just started. This issue was already going on before I got here as well as the food costs is all bad.
Review from Product Dept
I need to be at work everyday day I need more days to work
They not taking federal texts out my check
What are some of the best things about your team?
Attitude, quality of work, willingness to sacrifice to sometimes cover shifts
Posted a month ago
We cooperate and communicate with each other's needs and customer needs through each other by making orders and delivering orders from the counter or outside, keeping track of receipt/orders while doing so.
Review from Product Dept
The employees are nice and helpful and share similar experiences/views on the terrible management, making them relatable and easy to talk to. And knowing that we can talk to each other about the difficult managers without the fear of being judged
Its only a few of them i can speak highly of not all team members. The ones i can count on are the best team menbers to work with
Caring understanding and very nice
What do your coworkers need to improve and how could you work together better?
Not to bully me when I tell the cook what I need next for Chicken. Help when needed and not stand around on their phone.
professional and Keep the store clean
We dont have meetings. Theres no communication.
Everything fixing things and updating things
Needs more training and working together at a team vs against each other. The company needs a no drug policy
What is most positive about the culture and environment at your company?
Friendly engaging staff that listen and what engage
Posted a month ago
The KFC family we value our store and we value our customers and we work with each other to fulfill that atmosphere in the restaurant, so customers can enjoy their own experience coming in.
Review from Product Dept
The pay is the only thing i can say thats fair when they feel like u have worked hard the will give you more even if u did work hard they show favoritism
Review from Customer Support Dept
Working with team members who value the job and company and not just team members who working to value there pockets
When the store manager isn't there.
What needs to change to make the company culture better?
Getting a new store manager and get rid of all the drug users as well as employees respected more and treated fairly
The managers being held responsible for there wrongdoings and actually apologising when theyre rude instead of being written off as "different managing style". These two specific managers need to be properly trained and disciplined for there issues and affecting the mental health if the team
Management need a crash course in managing people
Review from Customer Support Dept
New management. Better training. More monitoring
The enviorment for enployees and staff
What did you like most about the interview process?
Personal connection to the interview
Posted a month ago
I was given the opportunity to shine and be the best i can be at a work place, so I thought but I was worng
Good pretty simple and didn't take long
She gave me my job on the first day and she was kind on the first day but things started to change
Review from Customer Support Dept
Its was was good great easy
Review from Operations Dept
What would you improve about your company's interview process?
More detailed questions before hire, making sure the person they interview is worth hiring, and not hiring family members
They do it relatively fast
The general manager can be more engaged and scheduled with his interviews.
Just look over all things and pick good people
I wasnt even interviewed when I started working for KFC
What makes you most happy at work?
Friendly boss and staff. Support
Posted a month ago
Greeting customers and seeing the smile on their faces when their order has been received and Everything is Right.
Review from Product Dept
Working with positive team members, who cares about the customers needs, value the company and respect the employees needs
When the store manager isn't there.
Completeling all tasks and great customer service
What's going wrong and how can it be improved?
It's mainly things I've stated before and are why to slow
Trying to get my 401k
Due to no structure and no firm leadership, we are not getting anything done properly when it comes to service, speed and quality.
Cleancliness and sanitary work practices. Making sure food is cooked thoroughly and properly.
Review from Sales Dept
We have to be able to stand up for ourselves against the awful customers and not be taken advantage of.
What do you like best about your company?
I appreciate the sense of teamwork and camaraderie among coworkers as you work together to deliver great service. The chance to be part of a globally recognized brand and contribute to providing delicious food experiences could also be appealing.
Review from Admin Dept
That the people are nice.
Review from Product Dept
I get paid 15 an hour and get to take home free food on closing
Everybody always has a smile on
Review from Customer Support Dept
What would you most like to see improved at your company?
look, im just not happy.
Review from Customer Support Dept
More inclusive of LGBTQ people, especially transgenders. I've let my crew know multiple times but to no avail. I want to quit most days because of this. I've heard manager say disrespectful things about me as well about my gender identity in another room as well.
Review from Product Dept
Better cleaning tools and more motivated co-workers
Employees not down grading, but building up team members.
Review from Customer Support Dept