I can always walk in the door and talk to my terminal manager. The door is open for drivers. I can talk to the whole team if needed.
Professional . They go through chain of command to make a decision.
There understanding, respectful, and hold themselves in a very professional manner.
The culture and opportunity for growth.
Listen to your drivers. Pay them GOOD wages. Fire Dave Jackson
Making decisions. Listening to the staff. Taking care of customers.
Need new leadership. Keep running things the same way, get the same bad results.
Treating the drivers like they are human beings instead of animals in cages. A truck driver's life and family has no meaning to the management of Knight transportation.