72
out of 100
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Kraken Competitors
Kraken competitors include BitPay, Coinbase and Gemini. Kraken ranks 1st in Product Quality Score on Comparably vs its competitors. See below how Kraken compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st
See Kraken Culture vs Competitors:
- 1st
BitPay74 / 100 - 2nd
Coinbase69 / 100 - 3rd
Kraken60 / 100 - 4th
Gemini60 / 100
CEO Ratings Comparison
Kraken's CEO Score Ranks 4th
100 Employees at Kraken rate David Ripley a 65 out of 100, which ranks them 4th below Gemini's CEO,Tyler Winklevoss. Last rating was a month ago.
- 1st
Brian ArmstrongCoinbase108 Employees at Coinbase rate Brian Armstrong a 72 out of 100, which ranks them 1st out of Kraken's competitors. Last rating was 13 days ago.
- 2nd
Stephen PairBitPay72out of 10013 Employees at BitPay rate Stephen Pair a 72 out of 100, which ranks them 2nd out of Kraken's competitors. Last rating was months ago.
- 3rd
Tyler WinklevossGemini69out of 10030 Employees at Gemini rate Tyler Winklevoss a 69 out of 100, which ranks them 3rd out of Kraken's competitors. Last rating was months ago.
Product Quality Score Comparison
Kraken Ranks 1st in Product Quality Score
261 Customers rate Kraken's Product Quality Score a 4/5, which ranks it 1st against its competitors.
NPS Comparison
Kraken Ranks 1st in Net Promoter Score
358 Customers rate Kraken's Net Promoter Score a 28, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Kraken to a friend?”.
Pricing Score Comparison
Kraken Ranks 1st in Pricing Score
245 Customers rate Kraken's Pricing Score a 3.9/5, which ranks it 1st against its competitors.
Customer Service Comparison
Kraken Ranks 1st in Customer Service
229 Customers rate Kraken's Customer Service a 4/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
Kraken Ranks 3rd in Overall Culture Score
133 Employees rate Kraken's Overall Culture a 60/100, which ranks it 3rd against its competitors, below Coinbase. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Kraken Ranks 2nd in Employee Net Promoter Score
105 Employees rate Kraken's Employee Net Promoter Score a -1, which ranks it 2nd against its competitors, below BitPay. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Kraken to a friend?”.
Gender Score Comparison
Kraken Ranks 2nd in Gender Score
8 Employees rate Kraken's Gender Score a 55/100, which ranks it 2nd against its competitors, below Coinbase. The Gender Score tracks how positively women rate their experience at Kraken.
Diversity Score Comparison
Kraken Ranks 2nd in Diversity Score
14 Employees rate Kraken's Diversity Score a 67/100, which ranks it 2nd against its competitors, below Coinbase. The Diversity Score tracks how positively diverse employees rate their experience at Kraken.
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