Kum & Go Outlook Employee Reviews | Comparably
At Kum & Go, we want to be the #1 convenience retailer in the U.S. read more
EMPLOYEE
PARTICIPANTS
172
TOTAL
RATINGS
1830

Kum & Go Outlook Employee Reviews

What makes you most happy at work?

Some cuatomers make me happy, including seeing the kids get what they want from the store. I also like two of my coworkers who work hard.

the way people react to a kind employee

Review from Sales Dept

I love interacting with people, and my management are nice.

My customers and people that actually do there jobs right

The environment of the customers and my co workers

When we get a busy rush and I'm helping customers get them and their products out the door as fast as possible and as satisfied as possible.

everything about this job makes me joyous

Getting to go home and relax

Review from Sales Dept

I enjoy teaching and developing my team.

Interacting with. Staff and customers

working everyday with my family

The regular customers and co workers

My team we always have good days and work and never any drama just laugh and fun with customers. Friday at 1372 is great!

The customers and my assistant manager. I love seeing them everyday.

Review from Sales Dept

I enjoy my work and the environment

Happy customers, satisfied work environment

Review from Operations Dept

My schedule is normally great

Review from Operations Dept

The daily routine challenge and dancing the day away.

Review from Customer Support Dept

When I get a customer that's happy to be there

Review from Sales Dept

The customers that come in

Review from Sales Dept

What's going wrong and how can it be improved?

transfer me please cause im not dealin with this shit

Customer service and better management company having stuff in stock

We need better pay for what is expected of us and to be able to to hire people more equipped for the job roles.

Change your store manager and get better there

Review from Customer Support Dept

The gm is having affairs with their employees. The management team don't delegate tasks like they're supposed to and when they do there's no consequences for when there's nothing done.

Communication and treatment of employees. E are people with feelings and own life experiences. We arent simply bodies that fill a spot.

Management. Their inability to feel empathy for other human beings, their unwillingness to work as hard as they expect you to, their unprofessionalism when it comes to work issues, putting all the problems onto assistant managers instead of handling it themselves, communication with the team

Review from Sales Dept

As I've said before, better pay and benefits. We are so understaffed right now because people are leaving for better. If Kum & Go would just offer more and treat their people better then we wouldnt be in the position we are in.

Review from Sales Dept

The ability to go to the DM confidentially without repercussions and retaliation.

Judgment on others and rumors at store 413. Not being reasonable with customers and especially when banned for no good reason.

Review from Sales Dept

Its to late. I wrote a nice letter on the whiteboard in the back room of appreciation and that they ate aweso.e and good people and thank you. And i was taken off the schdule because my gm assumed i quit. No tect no call no conformation.

Review from Operations Dept

Get a new job and forget I ever worked there.

My manager is disrespectful to me and the store is always understaffed. Staff doesnt receive enough hours to complete work.

Review from Operations Dept

Communication working together and more meetings

Review from Customer Support Dept

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Review Sentiment at Kum & Go

63
63%
37
37%

About Kum & Go's Outlook

D
57/100

Where This Score Ranks Kum & Go's Outlook

BOTTOM
20%

In the Bottom 20% of 2020 similar size companies on Comparably

?

Not enough ratings to compare against companies in Des Moines, IA

3rd

3rd place versus 4 competitors rated on Comparably

Kum & Go's Outlook is scored a D by 318 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Kum & Go's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Sales department’s negative scores cause Outlook to be one of Kum & Go's weaker culture attributes amongst employees. Use the filters below to understand Kum & Go employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - Operations
    +9%
  • Experience - 3 to 6 Years
    +7%
  • Experience - Entry Level
    +5%

Rate Outlook the Lowest

  • Ethnicity - Other
    -23%
  • Experience - 1 to 3 Years
    -8%
  • Experience - 6 to 10 Years
    -4%

How Kum & Go's Outlook Score is Calculated

FILTER RATINGS BY

Results from 166 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

52
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic17%
Good34%
Neutral32%
Bad8%
Terrible9%
How do your customers perceive your company?
AnswerPercent
Yes52%
No48%
Are you typically excited about going to work each day?
×
Rate your company