L.L. Bean Outlook Employee Reviews | Comparably
"LL Bean is a is a privately held, family-owned company that specializes in clothing and outdoor recreation equipment." read more
EMPLOYEE
PARTICIPANTS
255
TOTAL
RATINGS
2947

L.L. Bean Outlook Employee Reviews

What makes you most happy at work?

Physical challenges and solving process conundrums.

Working with the customers who are brand loyal.

Having the flexibility of working from home, and also enjoy the products

being a part of a company that started from nothing

Positive reinforcement for all and its great

My employee discounts are excellent.

The coworkers are nice and welcoming

My coworkers and the management

Review from Sales Dept

when I can make a customer happy

good exchanges with customers, variety (uncommon but welcome)

Review from Customer Support Dept

That I have my space to do my work in. I can work at my own pace without someone breathing down my neck. I'm trusted to do the work assigned to me.

Review from IT Dept

Interacting with customers and coworkers

Seeing everyone complete work right

Review from Product Dept

The environment. It is not a typical office. It's comfortable, casual, and wonderful.

Review from IT Dept

The environment positivity and eager to be there

Review from Design Dept

Taking care of my customers

Review from IT Dept

The employees here are very good

Review from Product Dept

the customers and the employees

Review from Sales Dept

That I can work in a stress free environment, there is only positive vibes, everyone is very friendly

Review from Customer Support Dept

The great team that I work with!

What's going wrong and how can it be improved?

The prices keep going up and the quality keeps going down

Review from Operations Dept

Not have to work like a madwoman

Review from Operations Dept

Employee treatment and interaction between each other.

Review from Sales Dept

There are a lot of managers and micromanagers. Employees are not trusted to function on their own.

Review from Sales Dept

It’s not a very friendly work

Some days I work on the phone exclusively. That’s the worst part. I don’t enjoy coming into those days. I like working online on Live Chat and Email. The worst part is when you’re scheduled for internet work, then you get switched to phones for the day out of nowhere.

Review from Customer Support Dept

What do you like best about your company?

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What would you most like to see improved at your company?

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Review Sentiment at L.L. Bean

80
80%
20
20%

About L.L. Bean's Outlook

B
77/100

Where This Score Ranks L.L. Bean's Outlook

TOP
25%

In the Top 25% of 2020 similar size companies on Comparably

?

Not enough ratings to compare against companies in Lewiston, ME

1st

1st place versus 5 competitors rated on Comparably

L.L. Bean's Outlook is scored a B by 461 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” L.L. Bean's Outlook score helps to boost their overall culture score, due partly to the fact that the Communications department’s positive scores help Outlook to be one of L.L. Bean's stronger culture attributes. Use the filters below to understand L.L. Bean employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 18 days ago.

Rate Outlook the Highest

  • Department - Communications
    +12%
  • Ethnicity - African American/Black
    +12%
  • Department - Customer Support
    +10%

Rate Outlook the Lowest

  • Department - Sales
    -12%
  • Tenure - Less than 1 Year
    -12%
  • Tenure - 2 to 5 Years
    -12%

How L.L. Bean's Outlook Score is Calculated

FILTER RATINGS BY

Results from 227 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

79
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic40%
Good34%
Neutral22%
Bad3%
Terrible1%
How do your customers perceive your company?
AnswerPercent
Yes73%
No27%
Are you typically excited about going to work each day?
×
Rate your company