Lectric eBikes Employee Reviews
Out of 298 Lectric eBikes employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Lectric eBikes improve their work culture. The Customer Support team, with 97% positive reviews, reports the best experience at Lectric eBikes compared to all other departments at the company. The Operations team offered the most constructive feedback, with 12% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The leadership as a whole is very approachable and personable.
Thoughtful, highly educated, dedicated and responsible planners that always put the focus on customer satisfaction first while staying true to the company's mission to leave the world a better place.
Review from Marketing Dept
My leadership team has an open door policy. I feel like I can go to them whenever they are available and they will lend me an ear! They care about feedback and know pretty much everyone who works here
I love how communicative they are about everything going on in the company and they are very set on making work an enjoyable place for employees. It doesn't feel like a checkbox to "build workplace community" but it's actually genuine care for employees.
They are very encouraging and empower me to do my job. They also provide as much support as possible. They don't make me feel like I'm struggling to do my job.
What does the leadership team need to get better at?
They need to be more aware of what their middle managers are doing and remove the ones that don't align with the company's values.
Review from Operations Dept
Listening to and gathering feedback from their employees with the intent to hear them and make changes.
What is the best part about your compensation package?
The benefits are high quality and heavily subsidized by the company. I never stress about the cost of my healthcare. It costs me less than an hour of pay a week.
Discounts and a wealth of benefits beyond the standard fare.
Review from Marketing Dept
The Pay and the health insurance.
Review from Customer Support Dept
We get a lot of things for free and the company continues to add to its list of benefits
I don't think I receive a compensation package
Why do you feel undervalued and what would make you feel better about your compensation?
pay equity from my role to other similar roles in the valley
Review from Customer Support Dept
the pay for the job is fairly low but with the situation i'm currently in its understandable and will be reevaluated soon.
Review from Marketing Dept
I feel as though I have more experience and a larger skill set than what my current job fulfills.
Review from Marketing Dept
The new hires at the same level receive better compensations according to our public job postings
Review from Operations Dept
We are paid well. However a few less company events and even better pay would be substantially better
Review from Customer Support Dept
What are some of the best things about your team?
I am very happy with my team. There is no drama and everyone pulls their weight. Everyone is willing to lend a hand at any time.
Thoughtful, intelligent, and dedicated -- low turnover rate as everyone believes in the products and enjoy what they do.
Review from Marketing Dept
My team is resilient and truly cares about helping customers.
Review from Customer Support Dept
Everyone is so friendly and any time you walk into a room, whoever else is in there will greet you with a smile. feels like family but like really... not the toxic kind of workplace "family"
Super energetic and extremely customer focused. The team is very good at helping the customers find what they want and I love hearing about interactions they've had with customers. They are also super fun to talk to in our downtime and I just love coming to work because of them.
What do your coworkers need to improve and how could you work together better?
They could be more open to input. They could do a better job to prioritize safety, and stop creating a toxic environment.
Review from Operations Dept
Everyone is very cliquey. If you're not the "in" crowd and friends with the "OG's" and some of the leadership team, you are not treated as well.
What is most positive about the culture and environment at your company?
People enjoy working with each other here, the culture is fun and energetic.
Review from Marketing Dept
There is no drama, everyone looks to serve each other.
Review from Customer Support Dept
The people make it positive!
The most positive thing about the culture is the coworkers that are here. They are always ready to be here and work and it's a fun environment to be a part of.
The positivity. No one really feels left out and if it's slow or there's any free time, we try to keep ourselves productive like serving our community
What needs to change to make the company culture better?
There aren't any Environment reviews of Lectric eBikes yet.
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What did you like most about the interview process?
It was relatively informal and practical. The process was not intimidating in the slightest. All they wanted was to know if I was capable of the work and what kind of person I was.
Meeting the entire team and exposure to several aspects of the company's operations.
Review from Marketing Dept
There weren't multiple interviews and rounds or time wasted.
Review from Customer Support Dept
It felt more like a conversation about getting to know me VS basic questions that someone reads off a list
What would you improve about your company's interview process?
There aren't any Interviews reviews of Lectric eBikes yet.
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What makes you most happy at work?
My coworkers are friendly and competent. I find the work to be satisfying.
I am able to execute ideas and build a better experience for customers while feeling comfortable challenging perceptions of what we expect to work through data and testing.
Review from Marketing Dept
The people I work with, seeing their development and growth.
Review from Customer Support Dept
Getting to do a fulfilling job that helps the people who work here while also contributing to a better lifestyle for the world!
My coworkers are the best part of work. I am also excited on Fridays for the pizza. I don't get pizza much but wow I love it here on Fridays.
What's going wrong and how can it be improved?
I get anxious about the overall direction of the company and its viability from time-to-time. Every department has some level of performance/efficiency issue.
The job itself is unenjoyaboe
Review from Customer Support Dept
Major gap between decision makers and workers. Leads to lack of communication and frustration.
What do you like best about your company?
There aren't any Outlook reviews of Lectric eBikes yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Lectric eBikes yet.
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