100
NPS
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Life Is Good
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About Life Is Good's Brand
Brand at a Glance
92%
Customer Loyalty
4.5/5
Product Quality
4.4/5
Pricing
4.4/5
Customer Service
Life Is Good NPS
Life Is Good's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Life Is Good's customers would recommend using the product based on a scale of -100 to 100.
Life Is Good Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Life Is Good NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 100 | Mar 2021 | 100 |
Dec 2022 100 | Dec 2022 | 100 |
Sep 2023 100 | Sep 2023 | 100 |
Jan 2024 100 | Jan 2024 | 100 |
Aug 2024 100 | Aug 2024 | 100 |
Nov 2024 100 | Nov 2024 | 100 |
Feb 2025 100 | Feb 2025 | 100 |
Aug 2025 100 | Aug 2025 | 100 |
Sep 2025 100 | Sep 2025 | 100 |
Mar 2026 100 | Mar 2026 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Life Is Good Customer Reviews
Out of the 3 Life Is Good customer reviews 3 were positive and 0 were constructive. Life Is Good customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Life Is Good Customer Loyalty
92%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
92% of Life Is Good users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Life Is Good Product Quality
4.5/5
Life Is Good has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
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Life Is Good Product Information
Life Is Good’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- http://www.lifeisgood.com
- Company Size
- 51-200 Employees
Life Is Good Pricing
Life Is Good ROI & Value For Money
4.4/5
Life Is Good has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
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Life Is Good Customer Satisfaction (CSAT)
Life Is Good Customer Satisfaction (CSAT) Score
90 / 100
Life Is Good has an overall Customer Satisfaction score of 90 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
70%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
10%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Life Is Good Customer Service
4.4/5
Life Is Good has an overall Customer Service score of 4.4 out of 5 stars rated by its users and customers.
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About Life Is Good's Customer Service
Address
253 Summer Street, Boston, MA 02210
Website
http://www.lifeisgood.com
Life Is Good's Social Links
Life Is Good as an Employer
Consumer vs. Employees
Life Is Good scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Life Is Good would recommend the brand to a friend. ENPS measures how likely Life Is Good employees would recommend working at Life Is Good to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
