100
NPS
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Link Labs
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About Link Labs' Brand
Link Labs builds an ecosystem of modules that allow devices and people to connect at unparalleled distance and reliability.
Link Labs NPS
Link Labs's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Link Labs's customers would recommend using the product based on a scale of -100 to 100.
Link Labs Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Link Labs NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 100 | Dec 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Link Labs as an Employer
4.6/5
Link Labs has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Link Labs scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Link Labs would recommend the brand to a friend. ENPS measures how likely Link Labs employees would recommend working at Link Labs to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
