loanDepot Culture | Comparably
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loanDepot Claimed Company
loanDepot is the third largest private, independent retail mortgage lender in the U.S. and provides residential loans. loanDepot’s current read more
EMPLOYEE
PARTICIPANTS
231
TOTAL
RATINGS
1953

loanDepot Company Culture

loanDepot Culture

This score is derived from employee ratings & reviews
2.7/5
loanDepot's Overall Culture is rated D

Top Rated Culture Dimensions

loanDepot CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Anthony Hsieh loanDepot's CEO
Anthony Hsieh
55 /100

Diversity at loanDepot

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Diverse employees at loanDepot have rated Perks And Benefits, Manager, and Happiness as the highest categories they have scored

Women at loanDepot

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at loanDepot have rated Perks And Benefits, Team, and Meetings as the highest categories they have scored

loanDepot eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-35

loanDepot employees are -35% more likely to recommend loanDepot as a great place to work

26%Promoters
13%Passives
61%Detractors

Working at loanDepot

Working at loanDepot is rated below average by 231 employees, across various culture dimensions. loanDepot employees rate Manager highest among all categories, and think that Outlook and CEO Rating have the most room for improvement, putting loanDepot’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Los Angeles. See below in detail how working at loanDepot was rated by employees.

Overall Company Culture at loanDepot

D

Overall Company Culture at loanDepot is rated D

Last updated 10 days ago

Bottom
20%

loanDepot ranks in the Bottom 20% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 231 Employees

View Results
0
20
40
60
80
100
IT
71
IT71
Customer Support
62
Customer Support62
Operations
62
Operations62
Sales
56
Sales56

loanDepot Employee Reviews

Out of 213 loanDepot employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping loanDepot improve their work culture.

65%
35%
Positive Reviews65%
Constructive Feedback35%

Positive Reviews From loanDepot Employees

  • What is most positive about the culture and environment at your company?
    My team and direct management
  • What are some of the best things about your team?
    We get along, no issues there
  • What did you like most about the interview process?
    That get to work remote and higher commission pay out when first start

Constructive Feedback From loanDepot Employees

  • What do your coworkers need to improve and how could you work together better?
    Unfortunately it starts at the top. They push is all to do so much, very quickly.... but don't make a mistake or you'll be written up
  • What does the leadership team need to get better at?
    How about carrying about the employees, that would be a great start. They make it appear that OT is optional, but the expectation is to work until it's all done and that means OT, and lots of it.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    If the commission cap that's supposed to make the rates competitive actually worked and the rates were competitive

loanDepot Company Information

loanDepot Company Overview

loanDepot is the third largest private, independent retail mortgage lender in the U.S. and provides residential loans. loanDepot’s current

loanDepot Mission, Vision & Values

loanDepot Mission & Values

Our goal is to be the home loan lender of choice for consumers and the employer of choice, by being a company that operates on sound principles of exceptional values, ethics and transparency.

loanDepot Vision Statement

Nobody thought Starbucks could put a new twist on coffee until they did. loanDepot has the strength, sophistication, and innovative technologists driven by a brilliant management team. It’ll be impossible for us not to lead our industry in creating a new category; Modern Lending.

Headquarter 26642 Towne Centre Drive
Foothill Ranch, CA
United States of America
Websitewww.loandepot.com
Founding Date2010
Tel 888-337-6888
Company StatusPrivate

loanDepot Competitors

loanDepot competitors include New American Funding, Rocket Companies, BorrowersFirst, and Network Capital Funding. loanDepot ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how loanDepot compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    New American Funding's Logo
    New American Funding
    3.8/5
  2. #2
    Rocket Companies' Logo
    Rocket Companies
    3.2/5
  3. #3
    loanDepot's Logo
    loanDepot
    2.7/5
  4. #4
    BorrowersFirst's Logo
    BorrowersFirst
    2.6/5
  5. #5
    Network Capital Funding's Logo
    Network Capital Funding
    2.4/5
  • Culture Video

loanDepot Employees

231 employees at loanDepot have reviewed loanDepot across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 10 days ago.

Overall, the 231 loanDepot employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at loanDepot are mostly dissatisfied with their total compensation at loanDepot, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at loanDepot are not very pleased with their team. 231 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at loanDepot are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at loanDepot believe the environment at loanDepot is positive. Most Participants believe the pace of work at loanDepot is extremely fast. About 46% of the employees at loanDepot work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.

Overall, the employees at loanDepot are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
loanDepot employees generally work 9.6 hrs a day
Work Hours
A Day in the Life
Employees at loanDepot report the work pace is extremely fast
Work Pace
A Day in the Life
67% of loanDepot employees look forward to interacting with their team every day
Coworkers
A Day in the Life
loanDepot employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
40% of loanDepot employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
loanDepot employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
61% of loanDepot employees call their work environment positive
Environment

Joining loanDepot - Employee Onboarding

The prevailing opinion from employees about joining loanDepot is that the company was prepared on their first day. loanDepot employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

loanDepot KPIs and OKRs

At loanDepot 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of loanDepot's KPIs and OKRs is essential for its success. Out of 7 loanDepot employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes57%
No43%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes33%
No67%
Are the KPIs/OKRs for your department clear?

loanDepot CEO & Leadership

loanDepot CEO - Anthony Hsieh

Anthony Hsieh loanDepot's CEO
55 /100

Anthony’s approval rate is lower compared to CEOs at similar sized companies, putting Anthony in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Los Angeles. Anthony Hsieh’s employees rank loanDepot in the Top 50% for Manager, in the Bottom 45% for Environment, and in the Bottom 35% for Office Culture. Hsieh is generally unpopular with loanDepot employees, but ranks especially low with employees identified with Other ethnicities, and by employees with Entry Level experience and African American/Black employees. However, Asian or Pacific Islander employees have a slightly more favorable view of the CEO. When compared to loanDepot’s competitors, Anthony Hsieh ranks below both Rocket Companies CEO Varun Krishna and New American Funding CEO Rick Arvielo.

loanDepot Leadership

The loanDepot Executive Team is rated a “D” and led by CEO Anthony Hsieh, EVP, COO Tammy Richards, and Chief Technology Officer Dominick Marchetti

  • Anthony Hsieh  CEO / President

    Anthony Hsieh CEO / President

    Anthony Hsieh serves as the CEO / President of loanDepot.

  • Tammy Richards EVP, COO

    Tammy Richards serves as the EVP, COO of loanDepot. Tammy started at loanDepot in March of 2018. Tammy currently resides... read more

  • Dominick Marchetti Chief Technology Officer

    Dominick Marchetti serves as the Chief Technology Officer of loanDepot. Dominick started at loanDepot in March of 2015.... read more

  • Patrick Flanagan Executive Vice President

    Patrick Flanagan serves as the Executive Vice President of loanDepot. Patrick started at loanDepot in June of 2017.... read more

  • Billy Spears Senior Vice President, Chief Information Security Officer

    Billy Spears serves as the Senior Vice President, Chief Information Security Officer of loanDepot. Billy started at... read more

  • Betty Kranig Senior Vice President - Operations

    Betty Kranig serves as the Senior Vice President - Operations of loanDepot. Betty started at loanDepot in January of... read more

  • Jeff Walsh Executive Vice President

    Jeff Walsh serves as the Executive Vice President of loanDepot. Jeff started at loanDepot in November of 2012. Jeff... read more

  • Stella Mao SVP, MSR Valuation & Analytics

    Stella Mao serves as the SVP, MSR Valuation & Analytics of loanDepot. Stella started at loanDepot in May of 2018. Stella... read more

  • John Richmond VP, Product Management - Technology Solutions

    John Richmond serves as the VP, Product Management - Technology Solutions of loanDepot. John started at loanDepot in... read more

loanDepot Salaries

How much does loanDepot pay?

How much do people at loanDepot get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at loanDepot is $114,375, or $54 per hour, while the estimated median salary is $109,008, or $52 per hour.

At loanDepot, the highest paid job is a Director of Product at $196,655 annually and the lowest is a CS Rep at $50,195 annually. Average loanDepot salaries by department include: Legal at $156,655, Engineering at $143,445, Design at $107,189, and Operations at $85,038. Half of loanDepot salaries are above $109,008.

96 employees at loanDepot rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 294 ratings) while 93 employees at loanDepot rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 98 ratings).

Salaries contributed from loanDepot employees include job titles like Financial Analyst and Sales Manager. Comparably data has a total of 0 salary records from loanDepot employees.

Last updated a month ago.

1st Percentile
$70k
$70k1st Percentile
17th Percentile
$87k
$87k17th Percentile
33rd Percentile
$108k
$108k33rd Percentile
50th Percentile
$151k
$151k50th Percentile
67th Percentile
$197k
$197k67th Percentile
83rd Percentile
$241k
$241k83rd Percentile
100th Percentile
$248k
$248k100th Percentile
$114,375*
Average Compensation
$109,008*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

loanDepot Salaries by Department

Explore loanDepot Salaries

Diversity & Inclusion at loanDepot

Diverse employees at loanDepot score the company 64/100 across various culture categories, placing loanDepot in the Bottom 45% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at loanDepot across various culture dimensions.

Ranked Culture the Highest

Women 66/100
Department - Operations
Men 71/100
Department - IT
Diverse Employees 76/100
Department - Operations

Ranked Culture the Lowest

Women 60/100
Department - Sales
Men 57/100
Department - Sales
Diverse Employees 44/100
Department - Sales

loanDepot Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

loanDepot PTO

loanDepot's PTO and Vacation policy typically gives 15-20 days off a year. Paid Time Off is loanDepot's most important benefit besides Healthcare when ranked by employees, with 67% of employees saying it is the most important benefit. loanDepot's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy67%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo33%
$1500 - $2500/mo33%
$1000 -$1500/mo0%
$500 -$1000/mo34%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

loanDepot Careers

loanDepot Jobs

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H1B Visa

In 2019, loanDepot applied for 8 H1B visas. Of the work permits applied for, 75% were approved.

Work Permit Application Outcome

8
Total Applied
  • 75% Granted (6 out of 8)
  • 0% Denied ( out of 8)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 8)
  • 25% Certified-Withdrawn Application was approved but later withdrawn by employer (2 out of 8)

This data was calculated using publicly sourced data from OFLC Performance Data

Let loanDepot Know You Want To Work There

Overview of Candidates Interested in loanDepot on Comparably

Candidates By Department

Engineering
60%
All Industries
20%
HR
20%

Candidates By Location

Tarzana
20%
New York City
20%
Colton
20%
Mesa
20%
Beverly Hills
20%

Frequently Asked Questions regarding loanDepot

What is loanDepot address?

loanDepot location is at 26642 Towne Centre Drive

Who is the CEO of loanDepot?

loanDepot CEO is Anthony Hsieh, their score by employees is 55

What is loanDepot eNPS?

The eNPS for loanDepot is -35

What is the salary for Engineering Manager in loanDepot?

Engineering Manager average salary in the US is 143k

What are the salaries in the Product in loanDepot?

The average salaries for Product in loanDepot is 174k

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