Logically Outlook Employee Reviews | Comparably
CRN Recognizes Logically on 2022 Fast Growth 150 List
Logically Claimed Company
Logically is a leading national Managed Security Services Provider (MSSP) and Managed Service Provider (MSP) that works to secure customers’ futures. As a champion of cybersecurity innovation, we marry the right technologies to create personalized solutions that address our customers’ myriad IT challenges, with security as a focal point. Since 1999, we have made IT management easy and secure for thousands of organizations across highly regulated industries, and we are known for our best-in-class, high-touch customer support. read more
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EMPLOYEE
PARTICIPANTS
75
TOTAL
RATINGS
2183

Logically Outlook Employee Reviews

What makes you most happy at work?

I have independence and autonomy

Review from Sales Dept

Respect and saying I am appreciated all the time is not respect. Being appreciated for the job I do and being told that over and over again is just saying it to make the person saying feel better not the person they are saying it to.

Review from Customer Support Dept

Accomplishing things at work and solving problems for customers.

Review from Engineering Dept

I appreciate the cyber security field I am in and the amazing people I work with

Review from Sales Dept

Completing tasks on time and working with others

Review from HR Dept

Getting a resolution quickly for a user and them leaving good feedback. Getting positive feedback from a manager or coworker Infront of others.

Review from IT Dept

problem solving makes me most happy at work

Review from Engineering Dept

Getting paid and achieving milestones with my projects.

Review from Engineering Dept

I am continuously empowered to make decisions and an provided opportunities to make a difference everywhere in the company.

Review from IT Dept

winning clients back to Logically and winning new clients

Review from Sales Dept

Having enough work to keep me busy for 8 hours a day

Review from IT Dept

Solving a problem and knowing I made someone's day better.

Review from Engineering Dept

Solving hard problems. That's it. Pretty much everything else is boring.

Review from Operations Dept

Being able to do something I love, with great people and providing value to our customers.

Review from Executive Dept

Interacting with my coworkers and helping clients

Review from Admin Dept

Seeing my engineers be successful. Seeing their hard work pay off in their metrics.

Review from IT Dept

talking to my team and customers

Review from Sales Dept

There is not a lot of stress

Review from Admin Dept

Getting work accomplished and not getting overloaded.

Review from Sales Dept

process improvement, Making the current processes better and more streamline than before.

Review from Finance Dept

What's going wrong and how can it be improved?

We were told not to use the word "fast" in 2023. It's still a mindset. I am someone who works fast and efficiently, so I have a huge red flag pop up when I am no longer working fast enough to get projects done. It's also when work gets sloppy and mistakes happen.

There are hardly any policy and procedures put in place, which makes me completing my day to day tasks take even longer. More and more work is getting pinned on our team, but nothing to show for it. Also, there is almost no recognition for the team.

Review from IT Dept

Can't say without breaking anonymity.

Review from IT Dept

Too many changes and expectations changing so rapidly. I am exhausted mentally most of the time. It also feels like certain departments are held to higher standards and expectations than others.

Review from Customer Support Dept

This company is in a death spiral, been through this with multiple companies in the past and they all do the same thing with little to no results. Do the thing that stems the bleeding of good techs = Pay people more across the board. Invest in your people and Logically will survive this spiral.

Review from IT Dept

There is very little incentive to go above and beyond. All are asked to take on a larger workload with no compensation increases. There is an emerging attitude from management of; yes, it's crazy busy, and it will be, get your work done. Leadership needs to be thankful for the extra effort.

Review from Operations Dept

Care about the clients. Remove the employees who are not performing at their expected level.

Review from IT Dept

We need more people with our core values to share the load. People should be compensated fairly before it is the only option. Our health plan is incredibly expensive, there are several people that are quite upset with this.

Review from Engineering Dept

I left another dead end job in the hopes that this position would be different, that I would grow in my career. It looks like that isn't going to happen here.

Review from Operations Dept

It would be nice to feel more appreciated as an employee, it's hard to see so many of our clients leave because our services are not meeting their needs.

Review from IT Dept

Clients need a care team that is a small group of people. When they consistently call us and get people they have never spoken to, who know nothing about their company, its understandably frustrating for them.

Review from Executive Dept

There’s no vision and not

Review from Engineering Dept

Less stress and more direction upon working

plan, communicate, be transparent, treat our customers like valued partners not ATMs. Don't jack prices up mid-term plus a CPI you say is market based but never goes down when CPI goes down, say it's for raises to keep talent and then not give talent raises...

Review from Sales Dept

Tools that do not work right Salesforce does not work well with others. If they get working correctly the stress level her would be great

Review from Sales Dept

They didn’t hire logically but are being forced to do business with them until the

Review from IT Dept

There is a high degree of turnover in sales which creates a negative perception of logically to both the clients and employees. I do believe the new initiative for employees outside of sales to reach out will be helpful.

Review from Customer Support Dept

We need more positivity; I see emails and I'm on conference calls where there is too much negativity. In addition, each department works as its own business and theres no unity

Review from Sales Dept

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Review Sentiment at Logically

83
83%
17
17%

About Logically's Outlook

C
67/100

Where This Score Ranks Logically's Outlook

BOTTOM
45%

In the Bottom 45% of 1658 similar size companies on Comparably

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Not enough ratings to compare against companies in Springfield, OH

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Not enough ratings to compare against competitors

Logically's Outlook is scored a C by 225 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Logically's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Customer Support department’s negative scores cause Outlook to be one of Logically's weaker culture attributes amongst employees. Use the filters below to understand Logically employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Ethnicity - Hispanic or Latino
    +25%
  • Department - HR
    +15%
  • Department - Admin
    +10%

Rate Outlook the Lowest

  • Department - Customer Support
    -19%
  • Experience - 3 to 6 Years
    -17%
  • Department - Operations
    -10%

How Logically's Outlook Score is Calculated

FILTER RATINGS BY

Results from 75 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

70
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic5%
Good51%
Neutral35%
Bad8%
Terrible1%
How do your customers perceive your company?
AnswerPercent
Yes61%
No39%
Are you typically excited about going to work each day?
×
Rate your company