Logically Employee Reviews
Out of 369 Logically employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping Logically improve their work culture.
What does the leadership team need to get better at?
Actually listen to what our clients need and want
Review from IT Dept
clear expectations of job responsibilities. The company is moving super fast but we have to stop and do the little things in order to be successful.
Review from Sales Dept
Focusing on the clients. Since we moved away from pods, I have noticed a consistent decline in customer satisfaction with Logically. This change may have helped the west coast, but it has seriously hurt the east coast. Also firing a ton of people right before Christmas with no warning wasnt cool
Review from Executive Dept
I just don’t feel like they are interested in me as a person nor helping me accomplish my career goals… they also need to do a better job communicating to e
Review from IT Dept
Plan, test, vet, retest before changing things. STOP changing things because the deadline from Riverside is here and we'll just figure out all the kinks live on the team. You should understand you're own comp plan. Don't celebrate a high achiever and then make that high achievement the new benchmark
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I think that as a company we are strapped for bandwidth and talent. Because of that, teams are forced to take on more than they, and employees, can handle. Because of budget, employees can't be compensated appropriately. To simply put it, if you are good at your job, you will be given 2X that.
We are severely underpaid compared to industry standards. The raises are non-existent along with bonuses, so there is literally nothing to motivate us. Especially with the work increasing, but nothing to show for it.
Review from IT Dept
The once a year merit increase window idea is terrible. If increases are only done in march, but you were hired in May, it effectively makes it almost 2 years before seeing a cost of living increase, barring any position change. Ridiculous. Especially for non-hourly employees who have no overtime
Review from IT Dept
401K Match a full 10% instead of only 3%, I would even accept 6% but not half.
Review from Customer Support Dept
Its hard to watch employees leave the company due to stress and being underpaid, everyone worked very hard the last few years, through a pandemic, and to come out the other side with so little a pay increase or any bonus hurts. Only reward for working hard is more work.
Review from IT Dept
What do your coworkers need to improve and how could you work together better?
Well we work from home so it’s kind of hard
Review from IT Dept
What needs to change to make the company culture better?
Less SLA/CSAT driven. Stop rewarding people who overextend themselves artifically. Stop pushing CSAT numbers and focus on retaining clients
Review from IT Dept
A positive leadership team. This elt is only worried about how they look to Riverside
Review from Engineering Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Logically yet.
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What's going wrong and how can it be improved?
We were told not to use the word "fast" in 2023. It's still a mindset. I am someone who works fast and efficiently, so I have a huge red flag pop up when I am no longer working fast enough to get projects done. It's also when work gets sloppy and mistakes happen.
There are hardly any policy and procedures put in place, which makes me completing my day to day tasks take even longer. More and more work is getting pinned on our team, but nothing to show for it. Also, there is almost no recognition for the team.
Review from IT Dept
Can't say without breaking anonymity.
Review from IT Dept
Too many changes and expectations changing so rapidly. I am exhausted mentally most of the time. It also feels like certain departments are held to higher standards and expectations than others.
Review from Customer Support Dept
This company is in a death spiral, been through this with multiple companies in the past and they all do the same thing with little to no results. Do the thing that stems the bleeding of good techs = Pay people more across the board. Invest in your people and Logically will survive this spiral.
Review from IT Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Logically yet.
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