64
NPS
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Logos Bible Software
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About Logos Bible Software's Brand
multilingual Bible software publisher
Brand at a Glance
83%
Customer Loyalty
4.5/5
Product Quality
4.1/5
Pricing
3.7/5
Customer Service
Logos Bible Software NPS
Logos Bible Software's Net Promoter Score (NPS) is a 64 with 77% Promoters, 10% Passives, and 13% Detractors. Net Promoter Score tracks whether Logos Bible Software's customers would recommend using the product based on a scale of -100 to 100.
Logos Bible Software Overall NPS
| 77% | Promoters |
|---|---|
| 10% | Passives |
| 13% | Detractors |
Logos Bible Software NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 66 | Aug 2020 | 66 |
Nov 2022 66 | Nov 2022 | 66 |
Jul 2023 61 | Jul 2023 | 61 |
May 2024 63 | May 2024 | 63 |
Mar 2026 63 | Mar 2026 | 63 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Logos Bible Software NPS by Gender
Logos Bible Software's NPS was rated 34 by Male customers on Comparably.
Male
34
Logos Bible Software's NPS was rated 34 by Male customers on Comparably.
67%
Promoters
0%
Passives
33%
Detractors
Female
N/A
Logos Bible Software's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Logos Bible Software NPS by Usage
Logos Bible Software's NPS was rated the highest by customers who have used Logos Bible Software's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 83 | Less than 1 Year | 83 |
1 to 2 Years 75 | 1 to 2 Years | 75 |
5 to 10 Years 62 | 5 to 10 Years | 62 |
Logos Bible Software Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Logos Bible Software users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Logos Bible Software Customer Loyalty Score by Gender
Logos Bible Software's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
Logos Bible Software Product Quality
4.5/5
Logos Bible Software has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
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Logos Bible Software Product Information
Logos Bible Software serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, Latin America, Germany, Brazil, and Mexico. Logos Bible Software supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Logos Bible Software’s product quality score is a 4.5 out of 5 as rated by its users and customers. Reviewers from the Non-Profit industry rated Logos Bible Software's product the highest.
- Website
- http://www.logos.com
- Company Size
- 201-500 Employees
Industry
Tech
Content
Education
Media
SaaS
Sports & Entertainment
Languages Supported
English
Hebrew
Product Type
Worship Software
Quick Insights into Logos Bible Software Product Quality
Logos Bible Software's Product Quality score was rated highest by customers who have used Logos Bible Software's products/services for 2 to 5 Years, and rated lowest by customers who have used Logos Bible Software's products/services for 5 to 10 Years.
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Ranked Logos Bible Software Product Quality the Highest
Ranked Logos Bible Software Product Quality the Lowest
Logos Bible Software Product Quality Score by Gender
Logos Bible Software's Product Quality score was rated 4.1 by Male customers on Comparably.
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Male
4.1/5
Female
N/A
Logos Bible Software Product Quality Score by Usage
Logos Bible Software's Product Quality score was rated the highest by customers who have used Logos Bible Software's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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Logos Bible Software Product Quality Score by Industry
Logos Bible Software's Product Quality score was rated 4.6 stars by Non-Profit industry customers.
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Logos Bible Software Pricing
Logos Bible Software ROI & Value For Money
4.1/5
Logos Bible Software has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
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Logos Bible Software Pricing Plans
Logos Bible Software has a pricing structure that accommodates small, medium, and large businesses. Starting from $99.99, Logos Bible Software uses a subscription model and offers the following: • Fundamentals - $99.99, Standard, and • Starter - $294.99. For the users that are not ready to commit yet, Logos Bible Software also offers a free trial.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Non-Profit industry think that they had the lowest ROI from Logos Bible Software.
Who Uses Logos Bible Software?
Small Businesses
Medium Businesses
Large Enterprises
Quick Insights into Logos Bible Software ROI
Logos Bible Software's ROI score was rated highest by customers from the Tech industry, and rated lowest by customers from the Non-Profit industry.
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Ranked Logos Bible Software ROI the Highest
Ranked Logos Bible Software ROI the Lowest
Logos Bible Software ROI Score by Gender
Logos Bible Software's ROI score was rated 3.3 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Logos Bible Software.
Male
3.3/5
Female
N/A
Logos Bible Software ROI Score by Industry
Logos Bible Software's ROI score was rated the highest by Tech industry customers, and the lowest by Non-Profit industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Logos Bible Software Customer Satisfaction (CSAT)
Logos Bible Software Customer Satisfaction (CSAT) Score
100 / 100
Logos Bible Software has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Logos Bible Software Customer Satisfaction
Logos Bible Software's Customer Satisfaction score was rated highest by Male customers.
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Ranked Logos Bible Software Customer Satisfaction the Highest
Logos Bible Software Customer Satisfaction Score by Gender
Logos Bible Software's Customer Satisfaction score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Logos Bible Software.
100 / 100
MaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Logos Bible Software Customer Service
3.7/5
Logos Bible Software has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Logos Bible Software's Customer Service
Address
1313 Commercial St., Bellingham, WA
Website
http://www.logos.com
Phone Number
360-527-1700
Quick Insights into Logos Bible Software Customer Service
Logos Bible Software's Customer Service score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Logos Bible Software's Customer Service score.
Ranked Logos Bible Software Customer Service the Highest
Logos Bible Software Customer Service Score by Gender
Logos Bible Software's Customer Service score was rated 3.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Logos Bible Software.
Male
3.6/5
Female
N/A
Logos Bible Software as an Employer
4.3/5
Logos Bible Software has a 4.3/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Logos Bible Software scored a 64 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Logos Bible Software would recommend the brand to a friend. ENPS measures how likely Logos Bible Software employees would recommend working at Logos Bible Software to a friend.
Net Promoter Score
64
NPS Score
| 77% | Promoters |
|---|---|
| 10% | Passive |
| 13% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
