Loup Logistics Employee Reviews
Out of 1620 Loup Logistics employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Loup Logistics improve their work culture. The Finance team, with 100% positive reviews, reports the best experience at Loup Logistics compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 15% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Morality, accountability, retention, compensation, basics
Review from Marketing Dept
Being present to the whole company. Making sure everyone feels they belong and is included in all the conversations.
Review from Operations Dept
Listening to suggestions. It feels like everything is preplanned at the top and as your work your way down, you have to figure out how to make it work. Very "my way" feel and the people that are often doing the work are ignored.
Review from Operations Dept
The teams are understaff for the evolving workload. We bring on more business and the supply chains get tighter with constricting per diem and ramp dwell metrics with no additional help to mange our increasing costs. We cannot continue to support business needs without resources.
Review from Operations Dept
Responding with more urgency when pain points in day-to-day work continue to snowball. Resolve staffing issues by hiring more people so workloads become manageable. Recognize those taking on additional work with more money.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Food perks, parking perks, vacation perks
Review from Marketing Dept
After working in my position and all the changes that have happened in the last year I feel the job duty has expanded to be more complex and difficult. The tasks we perform daily requires more troubleshooting and sometimes feels we are the tech team vs Carrier Service team.
Review from Marketing Dept
I think i am fairly compensated
Review from Sales Dept
It does appear that other companies within the industry have a higher compensation rate. The yearly merit increases don't seem to match inflation and Loup is on the lower range of the scale compared to those at the railroad.
Review from Marketing Dept
I feel as an employee of Loup I am considered "less" than a UP counterpart. Loup can have a record setting year in revenue generated and UP not have a stellar year and my bonus and raise is reflected by UP results rather than Loup results.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Take more ownership in their work as if affects others around them.
Review from Operations Dept
more communication, and doing their job correctly.
Review from Marketing Dept
I need for some coworkers to stop acting like we're in high school. Too much underhanded conversations about others. They rather attempt to discredited people instead of working to help one another
Review from Customer Success Dept
Better communication and complete their responsibilities and duties timely..
Review from Marketing Dept
Accountability and better communication of responsibilities
Review from Operations Dept
What needs to change to make the company culture better?
There is a lot of things "thrown over the fence" and teams/individuals "thrown under the bus." Perceived misses are much more vocalized than wins. Tasks are sometimes arranged/prioritized based on what will best avoid negativity rather than what is truly in the best interest of the company.
Review from Operations Dept
Spread the workload and realize you don't have enough people to do what you are asking and expecting
Review from Operations Dept
Let us work from home full time. Most days I come into work it is a waste of time. I don't have any meetings scheduled and my coworkers are working from home. What's the point of me being here if I'm all alone? Either increase pay or decrease workload. Create jobs and opportunities to grow/learn.
Review from Marketing Dept
Adjusting to more of a matrix or flat org structure would be a big help. With the existing hierarchy structure, everyone who does the work and has job knowledge is at the bottom. It's hard to pinpoint what leadership team does to actually impact the business and add value.
Review from Marketing Dept
It is a very cut throat mentality here. Everyone is concerned about getting their next job. Managers don't build their employees anymore. They are concerned about covering themselves to get promoted and not let go.
Review from Marketing Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Loup Logistics yet.
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What's going wrong and how can it be improved?
We need more staff. There are a lot of people with time off and we can't cover all the shifts needed for a 24/7 industry.
Review from Operations Dept
I do not think the UP is allowing us to succeed. If the UP wanted us to succeed we could
Review from Sales Dept
Work overload causes a lot of stress and never being able to catch up on work due to the amount that is piled on daily. Constantly have to work past company hours/off days to feel comfortable with workload only for it to pile up again the next day. Having more team members to help delegate tasks.
Review from Operations Dept
I enjoy working from home and not driving downtown. I am not a fan of the strict 50% policy we have. I dont believe there is a need to have everyone in the office 50% of the time. We could have 1-2 days a week with our whole team so we can collaborate when needed
Review from Operations Dept
severely understaffed and too high of turnover causing long hours and heavy work load on experienced and senior people
What would you most like to see improved at your company?
There aren't any Outlook reviews of Loup Logistics yet.
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