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Low pay, 10 hour work days expected from management, mediocre benefits
What does the leadership team need to get better at?
Communication & transparency, stop treating the field CSCs like ugly step-children
What do your coworkers need to improve and how could you work together better?
Listen to understand the different departments struggles and develop workable solutions together
Why do you feel undervalued and what would make you feel better about your compensation?
I'm doing the jobs & work of three people with no recognition; training and ongoing education are non-existent; if you wish to purse there is no tuition reimbursement program
What's going wrong and how can it be improved?
There s large disconnect between HQ and the field, HQ issues new rules and directives without explaining the changes, just expecting the field to carry them out whether or not they make sense
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